Hippodrome Concierge Services
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Review Highlights
“Gulia and Maria do a great job cleaning counters and floors, dusting furniture, and making the beds.” in 14 reviews
“Maria came by my place and spent all day giving my apartment a much needed deep clean, she was so patient, polite and meticulous.” in 8 reviews
“I use them for both laundry and apartment cleaning and I am so thrilled with them, on both counts.” in 4 reviews
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![Photo of Vadim F.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Vadim F.
Hippodrome Concierge has been providing Dry cleaning , Laundry and Alterations for years with Free pick up and delivery.Maid service, carpet upholstery cleaning shoe repair& shine
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Overall rating
111 reviews
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- Nov 4, 2022Updated review
DRY CLEANING SERVICES
Straight forward, convenient and on time. If you live in Parker Towers, no brainer to use them for this service.Helpful 0Thanks 0Love this 0Oh no 0Oct 28, 2022Previous reviewThis review is for the home cleaning service only. I have used this service 4 to 5 times. The first 2 times (late in 2021) were generally good and I would have rated 4 stars. The last 2 times I used this service (Oct 2022) have caused me to give this service 2 stars. I dont understand why businesses seem to allow the quality of their services do down the tube this way. Either they are choosing the wrong staff or putting too much pressure on their staff to try and squeeze out more profit. Although being so convenient due to its location, I am going to try other options for the next time I need my small 1 BR apt cleaned.
- Joseph H.Queens, NY052Apr 18, 2023
I requested a price quote and as I'm very close, I suggested I could drop off the work and I'm flexible for time. Pants hemming and a new zipper.
His non-responsive answer is below. obviously, I won't be going near this place.
Vadim F.
Unable to service
I'm booked for this timeHelpful 1Thanks 0Love this 0Oh no 1 - Jennifer P.Queens, NY1272Aug 10, 2023
I initially contacted the company via Yelp and was given a quote for pick-up & delivery services at the address that I provided for laundering of a down comforter. The website is broken so I was unable to schedule the pickup, and the e-mail I sent to the company was ignored. I called to arrange the pick-up, and the man who answered the phone refused to provide me with services, citing my address being "too far" despite me providing Vadim with the cross-streets of my address in order to get the initial quote. Pure laziness.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Vadim F.
Aug 11, 2023
Hello Jennifer,
We apologize for the inconvenience caused by this issue.
Receiving an online quote in June does not guarantee you pick in August.
We are sorry
But on the website clearly stated, "we can not guarantee the pick up and delivery service to locations that are far away .
Best,
Vadim
Hippodrome
But if you are SO DISAPPOINTED, please call us back, and we can arrange pickup up for you today.
Thank you, and apologies again. - M.L. P.Queens, NY1145Oct 20, 2018
Our bathroom was HORRENDOUS-the walls were BROWN from over 20 years of cigarette smoking with no ventilation, the tub was grimy, and it needed a DEEP CLEAN.
Thankfully, Olga and Bema did MAGIC on our bathroom! Now our walls are WHITE!! These ladies were so thorough and professional! WOW wow WOW!! I am so happy with the results and am still in shock-Thank you SO MUCH!!Helpful 0Thanks 0Love this 0Oh no 0 - Howard R.Queens, NY18813Oct 20, 2019
We're moving into a co-op in Jackson Heights, and the former owners did only a surface cleanup: it was pretty nasty behind the toilet, on the sides of the bathroom sink, dirty moldings, inside the oven...the place needed a deep clean.
The two cleaning ladies were very nice, and fabulous workers: we made it clear that we wanted the whole place really clean, and boy did they deliver. The place was spotless when we got back a couple of hours later. Recommended highly. Would hire again without question.Helpful 3Thanks 0Love this 0Oh no 0 - Madeline T.Queens, Queens, NY02Mar 6, 2021
Have been looking and contemplating on getting help cleaning my home for a while now, so glad I came across hippodrome! Got a much needed deep clean, and I am very satisfied. Hannah was wonderful, on time and thorough with attention to detail (also brought their own cleaning products/supplies). Look forward to using their services again, highly recommend!
Helpful 1Thanks 0Love this 0Oh no 0 - Mar 8, 2017
I was looking for an affordable place with good reviews to bring my wedding dress for alterations. The dress is very intricate with lace and beading and I knew that the job wouldn't be easy and could end up being pretty expensive, but I think that for the task they were presented with they gave me a very fair price.
The dress came out really great, much better than I expected. This place was very out of the way from me but it was worth the commute. Highly recommended!Helpful 2Thanks 0Love this 0Oh no 0 - John O.Flushing, New York, NY04Aug 25, 2022
Hippodrome has been one of the few dry cleaners who would both pick up and drop off in my somewhat out-of-the-way neighborhood, and they have always delivered good service. I hope they will make a small pick-up this week!
Helpful 1Thanks 0Love this 1Oh no 0 - Spring T.Queens, NY1075282Mar 19, 2019
The girl did an amazing job. For the price so worth it.
Thank you ! Hope it continues that way as times goes onHelpful 0Thanks 0Love this 0Oh no 0 - Mercedes W.Queens, Queens, NY01Mar 30, 2022
I used their services for laundry pickup and delivery. The price was affordable and I was very pleased with the service that I received. I would definitely recommend this business.
Helpful 0Thanks 0Love this 1Oh no 0
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