Holy Land Auto Repair
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Review Highlights
“Joe called me inside of an hour to let me know it was actually rats that had chewed through the wires!” in 26 reviews
“Finally, an honest, capable mechanic who does an excellent job at a fair price and does the job in the time estimated.” in 7 reviews
“. Quick with the estimates, and always coming in just on the nose or a little under..” in 5 reviews
About the Business
Holy Land Auto Repair provides complete auto maintenance and repairs, auto body repairs, auto glass services, New York State inspections and more to the Brooklyn, NY area.
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Overall rating
147 reviews
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- Matt D.SoHo, Manhattan, NY25Jan 26, 2023
Took my car in today thinking I knew what was wrong. Even gave him the part to fix it. Joe called me inside of an hour to let me know it was actually rats that had chewed through the wires! That's what I get for parking on Warren Street for weeks on end.
Only charged me 50 bucks extra even though he had to take the front of the car apart and rewire everything. What a gent.
Now my go to auto guru.Helpful 4Thanks 0Love this 0Oh no 0 - John T.New Orleans, LA456427May 5, 2024
I had a slow leak in my coolant but no traces of leakage. I took my car in. They said it was the coolant reservoir. I was doubtful but he seemed sure.
Charged me 400 (!!!) for a new reservoir.
A few days later it was still leaking at the same rate with no traces.
Took it to another shop. Bad water pump and a cracked head gasket between cylinder 1 & 2.
Repaired, now the car is running perfectly and holding its coolant.
The head gasket was a big bill, but it was necessary.
The reservoir these guys bilked me for was rip off. They lie and overcharge. Never going back.Helpful 0Thanks 0Love this 0Oh no 0 - Julie W.Brooklyn, NY4212Sep 24, 2023
Always reliable - reasonable pricing, always happy with their work. We have been going there for over 10 years and have not been disappointed. Highly recommended
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 21, 2020
Fast, affordable work.
We brought in an old Ford, and the brakes were shot. We needed new pads, calipers, the works. The price Joe quoted me was literally $500 cheaper than the dealership, and instead of the three days the dealership said it would take, they had it done in a few hours.
I'm not sure I can ask for much more than that. I guess if you want me to complain about things, I can always do that:
1. The sign out front says "Holly" Land Auto Repair, but I was able to figure out that it was the right place. I'm pretty smart.
2. They left my windows open on a nice fall day, and some leaves got in. I got over it though.
I'll definitely be back.Helpful 16Thanks 0Love this 13Oh no 0 - Nyc F.Brooklyn, NY2635Mar 5, 2024
I have been going there a for a few years and every time I had the car inspected the owner wanted to "fix" something in order for my car to pass the inspection. I have an older car, so I thought maybe it does need the "fixing." I decided not to go there ever again was when I needed brighter headlights. I was quoted one price at the beginning, but the next time I was quoted a price that was extra $60. I questioned the mechanic about the difference of the price quoted by him, and he said everything was getting expensive. In ONE WEEK? For the same bulbs and same service he raised the price $60 extra. That's dishonest and I will never trust them again.
Helpful 0Thanks 0Love this 0Oh no 1 - Lynne A.Germantown, MD02May 29, 2023
My car broke down while visiting my daughter in Brooklyn. The guys at Holy Land were terrific. They recommended a towing company and then fixed my car in time to leave when I had originally planned. Their prices are fair and the communication good. So glad I found them!
Helpful 0Thanks 0Love this 0Oh no 0 - Nkosi M.Brooklyn, NY051Apr 14, 2023
Great service, attentive, trustworthy, great people! One of the most important qualities you look for in a mechanic is being able to trust them. I feel like I'm in good hands every time I bring my car here.
Helpful 0Thanks 0Love this 0Oh no 0 - Joe S.Brooklyn, Brooklyn, NY02Mar 2, 2023
Took my car here due to a weird vibration that the clueless guys at Pep Boys couldn't figure out (but still charged me for). It did take two tries but the owner took it upon himself to figure things out and actually didn't charge me for the first attempt.
A breath of fresh air and a smooth ride once again!
I'm a fan.Helpful 0Thanks 0Love this 0Oh no 0 - Adem G.Brooklyn, NY427Aug 24, 2023Updated review
Oh, starter went about a year after they said they replaced it. It was the original starter that came with the car. They charged me for a new starter and labor and they didn't replace anything. Super messed up.
Helpful 0Thanks 0Love this 0Oh no 0Sep 7, 2020Previous reviewI really want to like these guys. They are super nice, always answer the phone, and will try to get your car in and out as fast as possible. However, I am super suspicious of their practices when you turn your back.
First time I went to them I had a belt break. I had it replaced elsewhere, but after the repair the check engine light came on and there was a terrible burning rubber smell. I took it to Holy Land and they said that when the belt broke it got "sucked up" into the engine and they would have to pull it out or I was risking damaging engine irreparably. I said OK how much, and they told me because it was labor intensive, it would be $600. Wow! OK. No part, just labor would be that much. So made an appointment to come back in couple of days. During that time the check engine light went off, but I dropped car off anyway because I didn't want to damage it any further. So they charged me the $600 and I took car home the next day. The smell stayed with the car every time I started it for almost a year. It never stopped. I feel pretty strongly that they charged me $600 and did absolutely nothing to the car. The smell is finally gone, but...
Next time was 3 months following coronavirus lockdown. Car had sat for 3 months. Battery totally dead, old car smell, etc.
I dropped it off to them with explanation that it had sat there for so long and needed to be checked out. Really what needed to be done was for battery to be charged and just a tuneup. I care back next day and was told it would cost me $600. They replaced battery and starter and cabin filter. Battery was $250, starter was $200, and I guess labor was $150? I'm not sure. I was expecting to pay $200-$300 for a minor tuneup. Nothing was tuned up. Just a batter and starter replacement. I drove home with the smell of burning rubber coming through the vents despite their supposed replacement of the cabin filter.
Anyway, I've come to believe that this place is one of those that will squeeze you for what they can whenever they can. If you're in a pinch, they're fast and good natured, but you're going to be paying a lot more than you thought and you're going to get a lot less than you thought you would for that money. - Jason A.Brooklyn, NY046Feb 12, 2020
Just take Care!
I paid more than $800.oo dollars to repair a misfire on the engine. Very weird but I paid. They said I will have 6 warranty months about it, but 15 days later I still have the same trouble.
I went yesterday and the owner "Joe" said: Oh, I'm sorry: Go to another mechanic because I'm not specialist in this kind of brands, So...
Where are the 6 months Warranty?
What they did with my $800.oo dollars?
...
I have Audio, videos, pictures Invoices and a really bad experience!
Just take care when you think to go there.Helpful 1Thanks 0Love this 0Oh no 0