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Review Highlights
“He put us in a corner king room with a great view, helped accommodate early check in and took care of our valet.” in 23 reviews
“It was a nice underground garage, full of entrances to the neighboring Japanese mall.” in 10 reviews
“Stayed here for two nights last weekend, I usually stay in Tomo but got a better price on this one.” in 14 reviews
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Ask the Community
Q:
How is crime in this part of San francisco ? I know the tenderloin area is only a mile away and it's a mess.
A:
Parking here is protected but I still wouldn't leave any valuables in a vehicle. As for the danger of walking around, nothing should happen to you as long as you're minding your own business.
Danreb V.1 person found this helpfulQ:
Are there bidet washlets in the bathrooms?
A:
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Overall rating
811 reviews
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1 star
- 5252841119Aug 19, 2024
Loved this hotel! The vibe, garden, rooms, bar, this is just a very boutique-y spot in a great area for good eats.
Great service at the bar and a self service cappuccino machine.
My sole gripe was parking. But they do have a garage an option for about $30 a night. Also there are several different elevators which can be tricky.Helpful 0Thanks 0Love this 0Oh no 0 - Aug 10, 2024
I absolutely LOVED my stay at Hotel Kabuki. Located in the middle of Japantown, you are within walking distance of so many great shops and restaurants.
Parking was a breeze IMO. You can either park in their lot in front of the hotel or park in a parking garage right under the hotel. I decided to go with parking in the parking garage for $29/day. It obviously sucks to pay for parking BUT in comparison to other hotels in SF this cost was on the lower end so no complaints here.
The customer service was incredible! I called ahead hoping for early check-in and they said it was a first come, first serve basis. When we got there, the receptionist, Kat/Cat (not sure of the spelling) was extremely accommodating with checking in early and was super friendly! She was so so sweet in explaining the amenities and the happenings that were going on in Japantown.
Rooms are super clean and decorated nicely. Such a great place to stay!Helpful 4Thanks 0Love this 2Oh no 0 - Amy F.Cerritos, CA03274Aug 4, 2024
Overall I would rate this place 8.5/10. Pretty centrally located to get to everything else in the city. The check in process was easy and painless, even got earlier check in because we called the day of. I appreciate a place that has a later check out as well (11am). The lobby is clean and nicely decorated. Grabbed a drink at the bar before heading out for the night, expensive but good service. Photo Booth in the lobby is a cute idea too for memories of your stay.
The room and bathroom were clean. Weirdly the bathroom echo is sooooooo loud but whatever. We stayed on the 11th floor so the view was great. Soaps in the bathroom/shower were not bad either, better than most.
There's 2 options for parking. There's a smaller lot right in front of the hotel for about $51/day or you can park off Geary in the mall lot for $29/day and there's an elevator that takes you to the main lobby. Very easy, we used the cheaper parking and had no issues. They have 800 spots but it can fill up in the afternoons. Overall, pleasant experience I would definitely stay here again.Helpful 0Thanks 0Love this 0Oh no 0 - 168123Jul 19, 2024
I really enjoyed this hotel. I wish I could've spent more time seeing all it has to offer.
Parking is easier from Geary and using the underground garage. There was always a few parking spaces near the hotel back door.
The bed was comfortable. I am usually skeptical about using the coffee machines so I always run water through a few times and it was very clean. They give you free bottles of water in the lobby. In the room they offer earplugs if you need them. The curtains are blackout curtains. They offer you an umbrella to use and a robe. The room comes with shampoo, conditioner, body soap, hand soap, Q-tips, cotton balls, and a hairdryer. You have to go in to the shower to turn it on, so make sure you turn the water to the side before you turn it on or you will get soaked. I loved the decor. I was on the fifth floor, so I'm not sure about the other floors, but I like that on each side of my room was either the elevator or the stairway so I didn't hear other people. The elevator was not loud.
This is a great place to stay, and have so many things within walking distanceHelpful 1Thanks 2Love this 1Oh no 0 - Chris Q.Sacramento, CA14452Jul 23, 2024
The Hotel Kabuki is a warm and chic boutique hotel in the middle of Japantown. The front desk staff were very friendly and welcoming, greeting us with warm smiles. Our room was PERFECT - corner windows with views of Japantown and St. Mary's Cathedral that could be opened allowing a cool cross breeze to relax to. A special treat was the complimentary espresso machine in the lobby, reminded us a little bit of home!
It's proximity to everything Japantown has to offer (Japan Center shopping and round the block food) as well as Fillmore Street makes for an extremely convenient SF home away from home. We will be coming back at Thanksgiving!
Special note to JDV Hyatt staff: from the reservationist, front desk staff, to the environmental services gentleman that helped me navigate my way to the right garage level - you made me feel at home!!!Helpful 1Thanks 0Love this 0Oh no 0 - Lorcan M.Santa Rosa, CA105691Jul 1, 2024
This is one of my favorite hotels in San Francisco. Lets start with the location, in the heart of Japantown. You in easy walking distance of some of the best restaurants in San Francisco. When we stay we pre plan our dining experiences, for the sushi lovers there's An and Oma San Francisco Station, for the ramen ragers there's Hinodeya Ramen and of course Marafuku Ramen and for the fun eats we liked Yakitori Edomasa.
But most importantly the service at this hotel is excellent from the front desk to the bar you will feel welcomed. The rooms are very comfortable and relaxing.
Already planned my next trip for AugustHelpful 1Thanks 1Love this 1Oh no 0 - Aug 22, 2023
I came out to SF for Outside Lands Music festival and stayed here at Hotel Kabuki and It was fantastic! I was greeted by friendly staff, who remembered why I came into town for and they asked me how it was going. Everyone was super nice. I got upgraded to a corner king suite with 2 balconies, it had great views of the surrounding neighborhood. The room itself was not very big but it was very comfortable and nicely appointed. I think next time i'm gonna request a bathtub instead of a shower though,
Speaking of which, it's in a super central location, you're blocks away from so many places, right down stairs is a mall, there's restaurants, bars and markets all down stairs. And for location that is that central its as safe as its gonna be. I didn't drive this time, but if you did drive, do hide your shit, there was definitely some break ins around the area. I kinda wish they had a pool, but they do have a 24 hour gym that is quite big and I like their little garden in the middle thats nice.
I would definitely stay here again.Helpful 6Thanks 0Love this 1Oh no 1 - Maggie D.Birmingham, MI1332Aug 4, 2024
This place is just ok and very bare bones. I had requested two rooms next to each other if possible, and we were put on separate floors (no big deal) and the person at check in did not care at all about customer service. Took forever to break from their conversation to check us in. Seemed annoyed that we had kids with us. No water bottle filler - just endless plastic water bottles stacked up and no recycling. The lobby was cute and had a nice atrium area. My kids thought the hotel rooms were creepy, and there is not a door on the bathroom - just a small curtain. The rooms were tiny - barely room to stand around the bed. This could be good for a certain traveler and it was a nice location, but I wouldn't recommend it with kids, even older ones.
Helpful 0Thanks 0Love this 0Oh no 0 - Mxb M.CA, CA0101May 11, 2024
Fantastic Hotel
corner room is the way to go up high. Staff is super nice
and the vibration and frequency are spot on. Yorks love this hotel.Helpful 0Thanks 0Love this 1Oh no 1 - Jun 23, 2023
It's been a while since I've made it back to San Francisco so it was nice to be back in some familiar territory in Japantown. As I mentioned previously, Lady Kabuki is definitely showing her age but the location and the staff really make up for an aging property. Based on the condition of the hotel itself, realistically we're looking at a 3. The AC didn't work well, the bathroom/shower were cleaned in an acceptable manner but far from spic and span. The rooms are on the smallish side, great for 2 but pushing it for 4 unless you've got little kids. Something we found near the bar that we never saw before was rather cool. They have a filtered water dispenser that dispenses hot and cold water. Wonderful for filling up your own bottles and not having to search for a 7-11 or CVS when you run out. What WAS impressive was the staff. The hotel is dog friendly and so many employees would stop and ask about our corgi and share stories about their own fur babies. Some even carry dog treats to give to the doggy guests. Every employee we interacted with this trip was so kind and helpful. Whoever is doing the hiring deserves a raise because your staff really impressed!
Valet parking is available for $35 a day but the lot is small so good luck getting in. There is a huge public lot in the back of the hotel off of Geary that costs about $29 for 24 hours. We made sure not to leave anything that looked valuable because break ins are commonplace all over SF and the police are NO HELP. If you are carrying items or need handicapped access, I'd park on P2. P1, you have to climb stairs from the lot to the entrance way to the Kabuki.
SF isn't the safest city right now, depending on the area. Do your homework and know what areas are having problems. Some areas are just fine although I don't recommend walking around at night unless you've got Liam Neeson's certain set of skills. Japantown should be just fine. Just don't wander 1 mile east into the Tenderloin unless you're looking for an eye opening experience. South past Geary isn't too hot either. Uber or Lyft to get around instead of hassling with parking. I think you'll have a much better experience if you don't deal with SF parking. Anyway, that's my take. And don't forget to go to Belly Good Crepes in the mall. Once a day kept a smile on my face!Helpful 10Thanks 2Love this 7Oh no 1
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