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Hour Auto Glass
Updates From This Business
How to Cleanly Remove Stickers from Your Car Glass
There will likely be a time when you want to remove… read more
3 Ways You’re Damaging Your Windshield
With all of the major worries we have to think about… read more
Cleaning Your Automotive Glass
Knowing how to clean your window properly is one of… read more
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It takes less than 30 seconds to break into a… read more
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Knowing the best method of opening a locked car door… read more
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Highlights from the Business
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Free estimates
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Beat or match prices
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Offers commercial services
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Parts & labor commitment
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Locally owned & operated
Photos & videos
Services Offered
Verified by Business
Windshield Repair in 37 reviews
Window Replacement in 7 reviews
Mobile Services in 4 reviews
Rear Windshield Repair in 2 reviews
Window Repair in 10 reviews
Windshield Replacement in 5 reviews
Crack Repair in 3 reviews
Mirror Installation
Review Highlights
“From my interaction with Layla, the dispatcher, all the way through paying Rafael, the auto glass specialist , SATISFIED .” in 6 reviews
“camera was already broken, unrelated to windshield issues) and Lianna was BY FAR the most knowledgeable and reasonably priced.” in 5 reviews
“But my entire experience with Hour Auto Glass could not have been any more convenient.” in 6 reviews
About the Business
Business owner information
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Joseph P.
Hour Auto Glass, the Bay Area's premier leader in auto glass - Same Day Mobile Service - Amazing Staff - Recalibration Service - Competitive Pricing - Workmanship Guaranteed *We accept most insurance policies.
Location & Hours
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Q:
I need a quote on replacing a back windshield for 2009 BMW x5?
A:
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Overall rating
111 reviews
5 stars
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1 star
- Misty E.Napa, CA012Jan 11, 2023
I wish I could give a 10 star review. Had to have windshield replaced in a car that has many sensors. They programmed all sensors and were well below the quoted price to replace glass from dealer. Fast forward a few months and I realized my windshield wipers were not working. After some googling, I found the sensor that controlled wiper speed and realized it was not functioning correctly. Called the company and they were out to fix it an hour later. Wonderful customer service and great to work with. Would be my first call if I needed another auto glass repair.
Helpful 0Thanks 1Love this 0Oh no 0 - Tony L.Costa Mesa, CA06Jun 2, 2024
LeAnn was great. She answered all my questions about swapping out cracked windshield glass with a new one. She verified what was & wasn't included, texted me a work order so no surprises, and offered a very competitive rate.
San, the installer, is an auto glass OG who really knows his stuff. He made quick work of the job (45 minutes) and did a great job.
Everything replaced was with genuine BMW parts (glass, upper & lower seals) and it all turned out great.
I'd recommend them.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Joe P.
Jun 2, 2024
Thank you for your Business and the Awesome review.
- Aubria T.Vallejo, CA443219Aug 22, 2024
Very professional and reliable service! I love the mobile service, came right to my location and repaired a chip in my windshield! The did a great job and not nearly as expensive as Safelite. Hour Auto Glass took good care of my 2021 Tesla!
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Joe P.
Aug 24, 2024
Thank you for the review we are happy we could help.
- Mark L.Woodland Hills, CA049Aug 26, 2024
Came the day after calling on a Sunday late afternoon. Was given a 4 hour window with a 30 minute heads up call and did as promised. Price was fair and a bit cheaper than Safelite and came to me. Installer was professional and did the job efficiently. One part was missing and was assured they'd come back and fix it. Driver didn't have the part but would make it right at a later date. Part isn't necessary but just an accent piece. Would use again if in need of a new windshield.
Helpful 0Thanks 0Love this 0Oh no 0 - John N.Alamo, CA14Jun 28, 2024
A great experience with my Audi Q7!
Very friendly and knowledgeable customer service contact and technician. Originally, I was all scheduled to use Safelite, but they had such bad customer service (absolutely horrible!) that I canceled them and called Hour Auto Glass. Not only did they do a great job, but to my surprise their price was less than half the cost of Safelite for the exact same windshield replacement, a savings of over $600.Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Joe P.
Aug 24, 2024
I’m glad we could help. Thank you for the review.
- Noelle R.Davis, CA1095416Jun 18, 2024
I can't recommend these guys more. I shopped around for my 2019 Honda Pilot's windshield replacement (and camera recalibration...camera was already broken, unrelated to windshield issues) and Lianna was BY FAR the most knowledgeable and reasonably priced. She sent out San to replace the windshield and he was awesome then D'Angelo to do the recal (also awesome guy!) and my car is good as new now. Dealership quoted me $2.2k for just the camera and camera recal!! I bought a used camera on eBay for $187 then had the recal done for $250 by Hour Auto Glass. That's over $1,700 savings for the same quality work and excellent customer service. These are my new go-to guys for auto glass (and cameras). Thank you Lianna!
Helpful 0Thanks 1Love this 0Oh no 0 - Kristopher M.Vacaville, CA01Aug 16, 2024
Knowledgeable, experienced and timely. They were flexible with scheduling and willing to accommodate my busy schedule, they even fit me in at last minute during a scheduling change. My broken window is fixed, and seems like the glass used is quality. I also like the sun shade this one came with.
Helpful 1Thanks 0Love this 0Oh no 0 - Eva M.San Francisco, CA213211Feb 24, 2024
Had a huge crack on my windshield that has been growing by the day. Found Auto Glass through a community post that I follow. Called them at 10am and they were in front of my house by noon replacing my windshield! Super quick service and an easy transaction. Dispatch who gave quote and scheduled my appointment was friendly and helpful. The guy who repaired the windshield was really nice and did a great job!
My husband called Safelite and they quoted us close to $900 to replace the windshield. Hourglass was half that!!Helpful 0Thanks 1Love this 0Oh no 0 - 2326237Jan 7, 2024
Great service! On time! And affordable!! Love how easy it was to make an appointment too!
Helpful 0Thanks 1Love this 0Oh no 0 - ArtsyMommas S.Downtown, Sacramento, CA02Jul 10, 2024
they were SO helpful and professional and fixed our windshield when we were on our way to camp and no one else could fit us in!!!
highly recommen!Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Joe P.
Aug 24, 2024
Thank you for the review glad we could help.
- Jeff J.San Francisco, CA01May 7, 2024
Inexperienced installation
FAILED.
No receipt.
Chopped the generic gasket.
No sealers are used ,
As per gasket manufacturer tells you to use.
But they are lazy too.
Cash scammers.do not use these chumpsHelpful 0Thanks 0Love this 1Oh no 0