Highlights from the Business
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Available by appointment
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Walk-ins welcome
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LGBTQ friendly
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Private events
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Large group friendly
Services Offered
Verified by Business
Review Highlights
“The kids had a great time and Edith was so a accommodating with everything and supportive in every way!” in 6 reviews
“It had four tests including dodge ball, pong, card shuffle memory cards, and maze runner which was kind of like pac man.” in 2 reviews
“We used the angry bird session as an intro on how to play the squid game.” in 3 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
![Photo of Will D.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Will D.
Immersive Gamebox takes immersive entertainment to the next level. Simply select your game and prepare to enjoy a truly unique immersive experience with your group. With motion tracking, projection mapping, touch screens and surround sound, Immersive Gamebox is like nothing you have experienced before! Perfect for adult groups, and families with children aged 5+. Our Gameboxes are fully-private, interactive digital rooms featuring projection mapping, touch screens, motion tracking and surround sound, all designed to help you enjoy a hyper-immersive gaming experience. We can't wait to welcome you to play - see you soon!
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Planning to take some kids here. Does an adult need to be in the room with them? Or can the adults hang outside while the kids are in the vr room? Thanks.
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Overall rating
32 reviews
5 stars
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1 star
- Namo S.CA, CA1956Aug 15, 2024
fun
affordable
and always a good time
Can't wait to go back and redo it
Only bad issue they had is that they dont have a phone number to callHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Nick Cutright-Ross
Aug 16, 2024
Hi Namo, thank you for the awesome review! We're thrilled to hear that you had a great time at Immersive Gamebox. We appreciate your feedback about the phone number and will take it into consideration for future improvements. We look forward to having you back soon!
- Eddar F.Napa, CA012Aug 27, 2024
I recently visited Immersive Gamebox, and it was an unforgettable experience! The concept of stepping into a digital world and interacting with is A great experience.
The variety of games available caters to all types of players, whether you're a seasoned gamer or just looking for a fun time with friends or family.
The immersive technology used in the games is top-notch, with impressive graphics and sound effects that draw you in from the moment you put on the headset.
The facility was clean, well-organized, and had a vibrant atmosphere that added to the excitement.
Overall, Immersive Gamebox is a fantastic place for anyone looking to try something new and thrilling. I can't wait to go back and try more games. Highly recommend this place for a unique and engaging adventure!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nick Cutright-Ross
Aug 27, 2024
Thank you for your review Eddar. Glad to provide such an experience for you and your party. We look forward to hosting your next booking.
- Feb 29, 2024
I really had a great time with my children.. we 1st went to the one in Santa Clara ... tooooooo crowed in that mall .. so we drove in SF.. this was just right .. great customer service ..they even texted me when I left my glasses.. very clean including the restroom.. a great time to spend with friends or family or even a date.. laughing comes with it .. it can be small if you have more than 4 .it was 4 of us and we were bumping into each other but I guess it depends on the game you choose .. I will definitely recommend
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Nick Cutright-Ross
Mar 6, 2024
Hi Dee! Thank you for sharing your experience at our SF location! We're glad to hear you had a great time with your family and enjoyed our customer service. We appreciate your recommendation and hope to see you again soon!
- 77464257Nov 6, 2023Updated review
I think the Squid Games theme was definitely the best experience. I've since returned another couple of times and the games have paled in comparison.
Upon our second visit, we decided to play psychedelic mansion. The games were a bit redundant and while we still had a decent time, it didn't make me want to come back and try other games. The only reason I came back for a third and final time was because there was a promo where I would get the next game completely comped.
This past visit, we booked James Bunny for a group of 5. The host was running a little late, but that wasn't a big deal. However, when the game started, the volume was unbearably loud. It took a while for the settings to get adjusted, but it was quite jarring. The game started out okay, but it glitched midway. We attempted to call for help, but the host was busy on her phone, so a few minutes passed before she attended to us. By that time, we were able to progress so didn't need assistance anymore. The games were also a bit boring (it was the same 3 games but varying levels of difficulty).
FYI: the games aren't really 30 or 60 minutes long as advertised. It seems like the clock starts ticking when you're getting settled into the booth and trying to get the headpieces adjusted. IMO that's not really quite fair. In comparison, escape rooms don't start the clock until your party is well aware of the rules and have watched the starter videos/gotten the intro spiel from the workers. Regardless, it's a 2 star experience on average. Unfortunately, we will not be returning anymore to this location or to any other Immersive Gamebox in general.Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Nick Cutright-Ross
Jul 31, 2023
Thank you for your detailed review, Margaret! We appreciate your feedback and are glad you enjoyed our interactive games. We'll take your suggestions into consideration for improving the experience. See you again soon!
Edit 11/8/23: Hey Margaret, Thanks again for giving us another shot. While it is disappointing to hear that your experience has not lived up to your first I am excited to share that we will be having some new experiences coming in 2024 that are far more akin to Squid Game utilizing newer techniques and methods than that of our older games such as James Bunny or Psychedelic Mansion.
I have reached out to you privately to specify on the issues listed above however I am thankful for the feedback given and will work to ensure future visits for our guests meet our normally high standard of service.
Thank you.Jun 11, 2023Previous reviewThese interactive games are a great way to pass time with a side benefit of keeping you active. Definitely take advantage of the 20% off yelp deal to save a few dollars!
There are quite a few rooms and each booking is private for your group only. The rooms can hold up to 6 people, but we felt like our team of 3 adults was more than plenty. I can't imagine cramming 6 people into one tiny room, especially since it gets pretty hot inside and we were tripping over each other at one point during the Squid Games experience.
We also booked the Temple of Coins (recommended for first timers). We chose to do this one first to get ourselves warmed up. However, the visors are VERY sensitive and can be a little annoying.
One thing that could have helped us understand the task better was if we had a demo or practice trial that didn't count against the score/timer. There were a few instances in which we had to learn from mistakes, but in games like these, every second counts! - Jul 26, 2023
Really fun experience! The VR sets were user-friendly and easy. The game we played was Temple of Coins - really fun, and went by quickly. Entertaining activity to do with friends or a date! Technology was great with no glitches.
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Nick Cutright-Ross
Jul 31, 2023
Hi Pree K., thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a fun experience with our Gameboxes and enjoyed playing Temple of Coins. We're glad to know that the technology worked smoothly without any glitches. We hope to see you again soon for more immersive activities!
- 47136111Feb 5, 2024
This might be fun for kids, but it's a little silly for adults. The games require you to jump around like a goofball. And the head visor doesn't fit comfortably. There is no phone number to call if you have simple questions. And I've been receiving too many emails from them ever since we had our visit.
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Nick Cutright-Ross
Feb 9, 2024
Hi Patrick, thank you for sharing your feedback. We appreciate your perspective and understand that our games may not suit everyone's preferences. We apologize for any discomfort caused by the head visor and any inconvenience caused by our emails. We'll take your comments into consideration to improve our offerings.
- Andy L.San Francisco, CA06216Jun 2, 2024Updated review
Great place for kids to play games
brought my niece and nephews there again. Made a 11am appointment today June 2
The person was really nice explained the games. Place is really clean great for kids
Wish they had a package game of squid games and angry birds together for 90 mins like before. Plenty of parking.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nick Cutright-Ross
Aug 28, 2023
Thank you for your positive review, Andy! We're glad you and your family had a great time at Immersive Gamebox. We appreciate your feedback and hope to see you again soon for more fun and engaging games!
Nov 26, 2023Previous reviewWent to Immersive gamebox yesterday at 2:30 pm on Nov 25 to play ghostbuster with my two nephews and niece. It was fun and the one person working there yesterday was really nice and explained everything. It was a little crowded hopefully she had help.
I hope this place stays in this mall as they have plenty of parking.
The place was nice and clean with lockers to put your stuff away.
I 'm going to be coming back soonAug 27, 2023Previous reviewthe games were fun for kids, and if you find something to do with your kids for an hour or 90 mins just book the game you want. I had fun with my niece and nephew on Sunday morning. The workers there were really nice and explained the game. I hope they stay at Stonestown for a long while. There plenty of parking at the mall. I booked the 11am for Sunday, Aug 27. The girl who helped us was cool. Just forgot her name. She also gave me a purple card looks like a discount code which i will be using in two months.
These games are for little kids, puzzle solving and activites, its not some VR world shoot up zombie games for adults. - Jillian L.Daly City, CA314104Feb 25, 2024
My friend and I were walking around the mall and decided to impulsively check out what Immersive Gamebox was. This place is located inside the mall on the ground floor, near Wetzel's and the inside entrance of Target. While we didn't have an appointment, we did get lucky in there being space for us to try a room. There seemed to be a birthday party going on, so this place seems great for big groups too!
Our host, Edith, was so kind and super duper helpful in explaining what themed rooms they had. We did come in at a busy time; yet Edith was so kind and apologetic for any delays (even though we're the ones that came in impulsively, LOL!)
Us two ultimately decided on the "Alien Aptitude Test '84" room.
Although it was VR, I liked how the setup was that each player would wear an adjustable visor. This was good for us, as I do wear glasses, and it didn't cause any motion sickness as opposed to a traditional VR headset that you wear around your eyes.
The Alien room was 80's themed, and I absolutely loved some of the 80's songs that were really playing during the mini games. "Hungry Like The Wolf" made me feel like I was in an action movie, haha! This room consisted of four tests, which was like pong, dodge ball, card shuffle memory, and maze runner (which was like Pac Man). We did not expect ourselves to get a workout in, but this was a blast!
There are also drinks available for purchase such as bottled water or soda. There were also lockers available to store your belongings.
At the end of our session, we were given a "purple card", which you can use to sign up for their loyalty program.
Once again, big big shoutout to Edith for being super accommodating and helpful! She helped our first experience be great! I'm so excited to try this again soon.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Nick Cutright-Ross
Mar 6, 2024
Jillian, thank you so much for your detailed review! We're glad you had a great experience at Immersive Gamebox and enjoyed the Alien Aptitude Test '84 game. We'll also be sure to pass your kind messages along to Edith. Looking forward to having you back soon!
- Sarah J.Dallas, TX2103Jul 8, 20241 check-in
Fun for the whole family. Reasonably priced compared to other similar places across the Bay Area which charge $60 for only 20min.
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Nick Cutright-Ross
Jul 10, 2024
Thank you for your review!! Happy to keep providing a reasonably priced option for you and your family.
- Noah H.SoMa, San Francisco, CA03Feb 16, 2024
Really enjoyable experience.
Got a discount, manager was really nice and helpful. Game was worth the money!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nick Cutright-Ross
Feb 21, 2024
Hi Noah! We're thrilled to hear you had an enjoyable experience with us at Immersive Gamebox. It's great to know our manager was able to assist you and that you found the game worth the money. Thank you for the positive feedback!