In-N-Out

It's in and out. Always good. Always consistent. Always a long line that moves surprisingly fast.

Food is good. Got double double animal style. Fries are top tier.

The feeling you get at in and out is a sunny California day surrounded with bright sun and palm trees

4.5 rounding down to 4

As Canadians who have never been to California before, we had to take the opportunity to have a meal here when we noticed it en route to the USS Hornet.

It was a bit of a traffic nightmare trying to access this plaza, and the INSANE drive-thru queue just added to access and parking snafus. Idk how long the last person in the drive-thru line waits to get this food, but we were not interested in finding out via that route, although it certainly added to piquing our curiosity that much higher. Not to mention, as an actual tourist destination for us, it was worth going inside.

When we did, we decided to make our order to go since the dining room was busy and noisy. It was very clean and fresh looking, and I was pleased to see both registers open and loads of staff working busily as I was concerned that even if we didn't wait long in line inside, the insanely heavy drive-thru orders would impact our food delivery time.

Happily, that proved to be no problem. Our cashier, Brian, was super friendly, helpful, and on the ball. The menu is deceptively simple given that their fame and appeal are based on their "secret" menu animal fries. This is even more complicated considering that you can get your animal fries well done. We went with single burgers, animal fries, 2 milkshakes and a soda drink between the 3 of us. I was excited to see their soda selection includes cherry Coke and raspberry lemonade. Unfortunately, both cherry Coke dispensers might as well have been waste dishwasher water and I had to report the problem to have it replenished. On the other hand, it was beyond impressive how quickly it was corrected. If only McFlurry machines were serviced so well...

We concluded that even if it looked similar to Five Guys in terms of aesthetic, it was very close to the Big Mac when it came to the taste of the burgers. The fries are their own, with or without the animal style treatment. They look close to McDonald's at first, but they have some skin on them, and the texture is not quite that soft and fluffy. Of course, they need to be able to hold up under that cheese and dressing. I wish we could have eaten them in the restaurant, because by the time we finally got back to our hotel in Burlingame, they were sadly cold and suffered being shortchanged of their full flavour. Luckily, Brian included several extra packets of the sauce for us so, even if we didn't get the benefit of a hot and freshly prepared order of the fries, we can appreciate this signature dish in some form in future.

The milkshakes were... milkshakes, nothing to write home about.

Having said that, it was absolutely worth making a special stop to try it. Thanks to their amazing staff, it elevates the experience to a great memory of our travels.

This In-N-Out used to be good. Ever since the Oakland In-N-Out location closed down, the additional traffic to this location has caused a significant drop in quality of food and a huge increase in wait times. During the dinner rush, you can expect to wait around one hour for your order to be ready (if you order inside). The drive-through line spills onto the streets out of the parking lot, so there are long lines of cars at the traffic light shortly after existing the tunnel. Don't even try to park in the parking lot because there is guaranteed to be no spots.

This evening, I ordered a hamburger with extra tomato, extra lettuce and extra grilled onions. However, when I received my burger, it had the skimpiest amount of toppings. On top of this, the patty was overcooked and dry -- something I've never experienced before at any In-N-Out location. The order of fries I got were soggier than usual, despite ordering them well-done.

Tables here were filthy. Most locations have a staff member constantly walking around the dining room to clear and clean tables but they did not have one here.

The condiment station was also an absolute mess: ketchup dispenser was out, no pepper packets were available, one of the napkin dispensers was empty, while the other one was jammed. When I asked for two forks for my animal-styles fries at the main counter, they could only provide one because they had ran out.

This is a disgrace for an In-N-Out location and I do not plan to stop by again. Definitely going to the Pinole location from now on.

Parking was easy and available.
Once we walked in there was only 1 person in line. We got serve quickly and only a few seconds of waiting. We found a clean booth, and there was a waitress coming around collect our trash every few minutes. Service is fast, friendly and dependable.

In-N-Out @ Alameda Landing
555 Willie Stargell Ave
Alameda, CA 94501

This is the "In-N-Out Burgers" at The Alameda Landing shopping center. It's very easy to find if you use the Webster Tube to come to Alameda. As you exit the Tube (underwater tunnel), look to the right and you'll see the shopping center. First you will see the gas station, then a Chase bank, then you will see the In-N-Out restaurant.

The other day, I was driving by at about 10:35 am, and there were only two cars in the drive-thru. OMG! I have never been to an In-N-Out Burgers when they open in the morning. I rushed over and I was the third vehicle in line. A young lady stood there in the bright sunshine and took my order. The menu is very simple.....burger, fries, and drinks. There are variations, but the basic menu is easy. In-N-Out has the reputation of having the healthiest burgers, so diners should feel good eating here.

My order was:
- Double-Double w/ onions, $6.05
- Fries, $2.40
- Reg Chocolate Shake, $ 3.05
( Total +tax= $12.74)

First off, there was a wait in drive-thru because it took forever to serve the car ahead of me. The problem with this location is the parking lot and drive-thru are too small. Then when I got to the window, my order wasn't ready. All this time, and they didn't have my order staged and ready to go. Service: 4/5.

The Double-Double Burger was good, but not great. The grill cook over seasoned the meat, and it was a little salty. Otherwise, it was a very juicy and tasty burger. The fries were just warm and limp. The fries did have that old fashioned flavor, which was good. But they should be fresh, hot, and crispy.
The milkshake had a creamy texture, and mild chocolate flavor. Food: 4/5.

I didn't go inside, so I can't comment on the dining room or restroom.

I would return if I was in the area and the drive-thru line was short.

Some people are saying the food is messy but i say it was so delicious and the presentation was great !! The food came out fast and vibes were very awesome. Me and my friend wanted to buy a shirt but our money is tight right now and we spent our last paycheck on our meal. I had a staring contest with two little kids while eating my food, they were cool. I've made many good memories at this in n out i say 5 stars

In-N-Out is always a solid pic! This location has yet to miss out in preparing a meal for me! The burgers are always done well and the toppings are fresh.

The team does a great job and provides great service!

Great location, great service, good food!

So good! Way better than the other chains and a great value for the elevated quality. The staff is so friendly and efficient. Go inside and order. It's faster than drive thru.

Typical in n out lines and crowdedness.

Food was fresh and came out in a decent time. The restaurant is mostly clean but when it gets crowded and busy, it gets messy (customers fault)

My favorite is the cheese burger with grilled onions.
They also sell Patties with no salt. Which is what I got my doggie as a treat. We sat outside and enjoyed our meal in the patio without disturbing others.

Messy rushed service. It was all great until we got our order. The fries wasn't even in the container. Sucks this is the closest In n out around the bay.