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Review Highlights
“I always get a hamburger animal style with extra lettuce with well done fries and a neoplolitan shake.” in 60 reviews
“Double Double w cheese extra well grilled onions mustard, and pickles, well done fries and Diet Coke delicious!” in 20 reviews
“Everyone was happy because they had In-N-Out for lunch and I'm just so happy and impressed with this location.” in 96 reviews
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- May 17, 2024
In-N-Out Burger is one of my favorite fast food places to eat.
There's a small handful of burger places that I put pretty high up on a pedestal as my favorites.
While I think there are a few places I would put ahead in and out in terms of being my favorite burgers, What I like about In-N-Out Burger is it's consistent. No matter what location you go to the food the service everything is the same.
The staff is always helpful, and the times for the food, not too bad. They have an efficient ordering system for when it gets crowded and they take good care of the customers.
Today I tried a hidden manual item that I was just made aware of, I ordered a double double mustard fried, which essentially the patties are fried in mustard, and it comes with pickles and tomatoes. Of course I had them hold the tomatoes.
It was pretty good, it adds a little burger and a nice added flavor . One try if you haven't had it yetHelpful 0Thanks 0Love this 0Oh no 0 - Apr 24, 2024
Glad this franchise only increased their prices slightly. They have good customer service. Employees seem happy and smiling. And, there's no annoying kiosks to take your order.
Food is always fresh and cooked to order.Helpful 0Thanks 0Love this 2Oh no 0 - AnnaPleasant Hill, CA01Aug 26, 2024
I went to in n out, ordered two orders of fries, I was order number 35, they called 36-42. People with burgers were getting their food before me. I went up to the register and asked for my food, it took them 30 seconds to load up my fries. They were rude and annoyed. I had been waiting 20 minutes for two orders of fries, while people were getting their double doubles, animal fries etc. before me. Rude workers bad vibes.
Helpful 0Thanks 0Love this 0Oh no 0 - 487230712Mar 7, 2024
In-N-Out at Pleasant Hill impresses with its remarkable speed and delectable offerings. The Double-Double, a signature choice, delivers a perfect blend of flavors, and the cheese fries complement the experience brilliantly. The efficiency in service ensures that your cravings are satisfied swiftly without compromising on the mouthwatering taste of their iconic burgers and sides. A visit to this In-N-Out promises both a quick bite and a memorable, delicious treat.
Helpful 0Thanks 0Love this 0Oh no 0 - 667205448Dec 27, 2023
How can you not love this place? I come here all the time and never had a bad experience. Definitely a lot faster to order versus drive through!
Helpful 0Thanks 0Love this 3Oh no 1 - Mary C.Suisun City, CA44711Jul 9, 2024
I ordered at this location for the first time yesterday. In-n-out is my all time favorite burger. Their food is always consistent. However, this time it was very disappointing. I ordered the cheeseburger meal and the burger was super dry and tasteless. It had very little sauce and was hard to eat. The fries were mostly the tiny pieces that are extra crispy. I definitely will stick with my local In-n-out and avoid this location.
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 1, 2023
This is the best fast food burger place around. And really fresh! For years now my kids and I have enjoyed a lot of the "secret" menu items- Neapolitan shakes, animal style fries, protein style burger, etc.
They've streamlined the busy drive thru system. Their employees are also vigilant about line cutters which is awesome. The entire staff is so polite. Never a mistake on their behalf for as long as I've been a customer.Helpful 0Thanks 0Love this 3Oh no 0 - Joel A.Walnut Creek, CA34891Aug 26, 2023
I can't think of a single place that sells burgers at a better cost to taste ratio. Even if it wasn't cheap, this would still be a top tier burger.
I've seen a lot of people outside of California claim that In-N-Out is overrated and doesn't taste exceptional in any way, and I think I know where they may be coming from. In my opinion, what really amplifies the taste of their offerings is their secret menu, most notably getting things animal style. Additionally, I think their fries ordered "as is" tend to taste under-salted and aren't very crispy. However, my personal fav is ordering them either well done or extra well done, then adding additional salt and pepper myself. Despite their secret menu being common knowledge amongst Californians, I do think it's unfortunate that these options aren't officially listed on their menu, as In-N-Out is a destination spot to many tourists and they're often left underwhelmed.
Overall, I give this place a 10/10. It always has my back when I'm craving a burger and you simply just can't beat the price. Additionally, they tend to be open pretty late which is a huge plus.Helpful 2Thanks 0Love this 1Oh no 1 - Darren H.Pleasant Hill, CA315028Dec 22, 2023
Very poor fries, soft and soggy. They couldn't do the secret menu party melt.
Very disappointed in the service.Helpful 0Thanks 0Love this 0Oh no 1 - Tiffany M.Walnut Creek, CA461846Nov 8, 2023
As you can see in the photo the lines here are ridiculous!! They definitely need more staff or be able to make burgers and fries a lot faster than having you wait 30 minutes and drive through. Although the burgers and fries do taste good the wait time is ridiculous. You would not think at 1:30 in the afternoon there would be a line at the parking lot.
Helpful 1Thanks 0Love this 0Oh no 0
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