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Outside
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Review Highlights
“In seat service at only some of the seats- you have to pay extra for in seat service, unlimited pop corn, a pillow, and blanket.” in 72 reviews
“You're seated in a pod away from the crowd, free popcorn, a reclining chair, plus a blanket and food service.” in 36 reviews
“We got premium plus seats but if you don't mind sitting pretty close to the screen, premium seats are good too.” in 51 reviews
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About the Business
IPIC Fulton Market is a movie theater located in the historic Seaport District of NYC that is part of IPIC's premium cinemas that provide a unique dine-in movie experience. With plush seating that reclines, gourmet dishes & cocktails and seat-side service, IPIC Fulton Market cultivates an exceptional experience that brings the excitement back to the theater.
Ask the Community
Q:
Is it possible to book 5 tickets together?
A:
You can book as many together as you'd like. In the pods it's only 2 seats per pod. But at the front in the non member seating you will just have no server to take your order.
Javone B.1 person found this helpfulQ:
Can u pay with cash?
A:
Yes. Just let the server know when they ask how you wish to pay.
Javone B.1 person found this helpful
Recommended Reviews
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Overall rating
760 reviews
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1 star
- May 31, 2024
Two visits in and this is the only way I wanna see movies now!
I love the sitting and dining space. I love the lounge, bar and restaurant. It just makes going to the movies an event overall.
The attendees are pleasant and friendly. Engaging when serving.
The food well... the truffle popcorn is my jam! that's really all I need. Put that truffle oil in a bottle for sale.
I did truffle fries too. Now if these are not fresh out of the fryer, please do not offer them to me. The truffle oil needs to be poured on piping hot fries. A lil disappointed w/ that. Had some fish that was over-battered which made them huge and the texture was kinda tough. The baby shark song rang in my mind as I tried to enjoy. Will not order that again.
I'll do it again. I just have to find better items on the menu.Helpful 2Thanks 0Love this 2Oh no 0 - Daniel P.Brooklyn, NY176102Jul 7, 2024
I recently visited the IPIC Theater and had an experience that left much to be desired. Firstly, there is a consistent shortage of blankets, which significantly affects the comfort of the viewing experience. In contrast, whenever I visit the IPIC in Miami, I always have a far superior experience. They never seem to run out of essentials, and the overall service is much better.
Additionally, during my recent visit, I had to ask for a banana sundae when the movie was almost finished, with only about ten minutes left. To my disappointment, I was informed that there was no more ice cream available. This lack of prompt service and inventory management is unacceptable for a premium theater experience.
I hope that the management takes these concerns seriously and improves the quality of service and amenities to match the high standards expected from IPIC.Helpful 0Thanks 0Love this 0Oh no 0 - Jul 2, 20241 check-in
It was our first time at an IPIC theater. The ambience is beautiful and so inviting. As we got seated we saw the staff servicing other tables as we patiently waited. People who even came in after us got serviced. We saw a button in front of us on the table not knowing if it made a sound or if it was to light up, we pressed it several times, and to no avail no one showed up to our table the entire movie. So we did not get our full experience.
We would definitely love to return in the near future to have the full experience in hopes that this does not happen again!Helpful 1Thanks 1Love this 0Oh no 0 - May 28, 20241 check-in
I was excited to go to an IPIC theater. This was my first time. This location is great. The theater is very spacious and beautiful. There is beautiful color artwork displayed throughout the theater. Staff was friendly at the ticketing area. Women's bathroom was kept clean. We chose premium plus seating, which are two reclining chairs in a pod. The reclining chairs are specious and comfortable. There is a swivel table with their menu. There is a variety of food and drink to choose from. For my cocktail, I ordered Norma Jeane. I ordered a small butter popcorn and the warm pretzels. The pretzel is served with a side of cheese sauce and honey mustard. Pretzel was really good, and so was the popcorn.
Our good experience took a turn real quick. We were in theater 6 for the 9:30pm showing on Saturday 5/25 to see Furiosa. The movie started playing, and I saw that the title of the movie displayed was the movie IF. I was immediately confused and thought I had made a mistake in going in the wrong theater. But then I realized that everyone was getting up with confusion. We all basically thought we were in the wrong theater. We asked staff members what was happening. The staff was very rude. Staff kept saying I don't know what's going on." I only work here." The wrong movie continued to play. A few of us got up to head to the front ticketing desk, but then a staff member walked in and turned the lights on. She came in the theater yelling. She did not address who she was. We could barely hear a thing because the movie IF was still playing. She stated that we had three options.
Option#1 We stay and watch the incorrect movie.
Option#2 We stay and see if they can change the movie, and they will compensate us.
Option# 3 We leave without seeing any movie and get a full refund.
Everyone, including myself at theater 6, decided we would stick it out and see what happens. After 35 minutes of the wrong movie playing, they were able to put on Furiosa the correct movie we all paid to see. This movie is 2 1/2 ours long. It was an amazing movie with non-stop action.
After the movie was done, we went to the ticketing area. No one was there. Everyone basically left. All guest left without them compensating us. I found a worker, she stated to call the next day and speak to a manager. I called, and I was put on hold, and the call kept dropping, or someone would pick up and hang up the call.
Overall, IPIC theater is beautiful, but I highly recommend they hire new employees or send their current employees to customer service training. Some staff members were extremely rude to guests. Everyone was just trying to figure out what was happening. I wish I had the servers name, who was super rude to the guest aside from us.
I am still unable to get in contact with management regarding this matter.Helpful 1Thanks 1Love this 0Oh no 1Business owner information
Kelsey M.
May 31, 2024
Hi Tamika, thank you for taking the time to share your feedback with us and for detailing the events of your recent experience. We have spoken with management to investigate further and were made aware that they have been in contact with you directly. We are pleased to hear that you enjoyed the food & beverage as well as the ambiance, despite the challenges you faced and look forward to you giving IPIC the chance to provide you with the complete experience you deserve. Thank you again!
- 25296210Mar 10, 2024
This is an extremely nice movie theatre in the heart of historic seaport! The seats are are extremely comfortable, the bathrooms are very clean, and the food options are really delicious and quite expansive in options. The location is perfect as well--just down the street from the Tin Building so it's perfect for a dinner and movie date night! The staff are also very helpful and accommodating a
Upon entry and at the snack counter!
Cannot recommend enough and I will absolutely be back!Helpful 0Thanks 0Love this 0Oh no 0 - Apr 24, 2024
This place is nice! Expensive, but it's a nice treat if you love seeing movies in a theatre. I got tickets online and picked premium seating so I could order food and drinks right from my seat. When I arrived there was a comfy reclining chair, a blanket and a menu waiting for me. My service was attentive and even told me about their wine specials on Wednesday. The food was excellent. I had a very tasty quesadilla that was a decent size. I'd definitely go back back.
Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Kelsey M.
Apr 25, 2024
Hi Latoya, thank you so much for taking the time to share your recent experience with us! We are delighted to hear that you enjoyed your visit and look forward to hosting you again soon.
- Jan 14, 2024Updated review
Of course this is my go-to movie theatre. I was a bit hesitant on ordering the boss burger because it's a double hamburger patty. So I did take the 2nd patty off and enjoying the burger. It was really good. The 'free' popcorn was a bit stale (clearly it was yesterday's popcorn).
And the only thing that still pissed me off is they advertise these lightening fast servers and I have to ring my blue buzzer to get one to come take my order. It's so frustrating. It's like if you require people to checkin in 20min before the movie, your servers should be ready to tend to movie goers. And my tip (or lack thereof) reflects this huge lack in service. I pay a lot of money to attend this theatre and I expect the cost to be reflective in my experience.Helpful 0Thanks 0Love this 0Oh no 1Aug 21, 2022Previous reviewI've been a good member of IPic since it opened in 2015. The changes are been very noticeable. Gold/Platinum members used to get free small popcorn, well that's no longer a thing. When you got to your seat, they used to have sparkling water waiting , they stopped doing that too. You do get 10% off your bill as a Gold/Platinum member, but check your bill because the servers often don't give you the discount. Now they have changed the food menu, which is a good thing. But when I went this past Friday (Beast) they no longer had drink shakers. It much more cost effective to buy the shaker for $38 than 1 drink for $13. Hopefully, they bring it back. But I love the privacy of the movie pods to sit in. Nobody walking back and forth in front of you. And because these movie tickets are $25/ea, there are too many kids at this theatre. It's the perfect date night.
- 12153325Jan 12, 2024
Premium theater which has reclining Cush chairs. Dining service for food and very attentive staff. The food is decent, drink options. I had the sparkling water which is their own filter blend that was tasty. The popcorn was surprisingly buttery delicious. I ate the whole bag which is rare for me in theaters. Must be a premium brand.
The layout for the vip pods in the upper level was slanted. Didn't like the view too much from theater 4 but comfortable and private. The price can be sparse but worth the experience. There were other demanding guest however, the staff gave excellent service regardless. Please be kind to staff. I'd return for certain films. Not an often theater choice due to price. That's probably why I heard it's empty most of the time. Don't let that discourage you for the experience.Helpful 0Thanks 0Love this 0Oh no 0 - Lakeisha S.Queens, Queens, NY7510Aug 18, 2024
Wonderful place for date night! Clean, hospitable staff, great food & drinks!! Highly recommend. Restaurants inside are pretty nice too.
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