J Drains Rooter Service

I had a hard time finding a rooter service that would help me. My drain clean out is in the basement. In the past, several rooter services have used the cleanout in the basement. I have needed the cleanout done several times over the last few years. It seems that none of the services will use the cleanout in the basement anymore. Several of the companies suggested tearing up the driveway to install a cleanout on the side of the house at a cost of several thousand dollars and I would still need to find someone to repair the concrete.

Eric came out but instead of just saying no to using the basement cleanout he took a serious look at the problem. He also said it would be hard and dangerous to use the cleanout in the basement, but he looked carefully at the drain configuration and realized that he could install a cleanout without damaging the driveway. I figured that at least I won't have trouble getting help in the future. Eric took some time to dig out the area and in the process found the turn in the drain that has been causing my repeated problem.

Because he was really trying to help me find a reasonable solution he actually found a way to completely fix the issue. We agreed to a reasonable price to completely replace that part of the drain, add a cleanout at the key site and inspected the remainder of the drain system with a camera.

The work was completed quickly and I looked at each stage of progress. The work is very high quality. I highly recommend J Drains!

Choose another plumbing service. This company doesn't deserve your support. J Drains employees display highly unprofessional and disrespectful behavior towards women. I wouldn't let them in my home. Totally unacceptable.

Urgent Concern Regarding Employee Conduct

I wanted to bring into light a disturbing incident involving two employees with this business. On October 3rd, 2023, at approximately 5:30 pm, while driving on the 280 freeway, these individuals engaged in highly inappropriate behavior by catcalling and aggressively taunting innocent women on the freeway.

Such unprofessional conduct is not only disconcerting but also raises questions about the standards upheld by the company. Disappointing.

Big shoutout to Jason!! Came in great with the service and great attitude, very professional and highly recommended with a great price value for the service requested. even with times being tough and very busy during the holidays he still managed to come on the same day and still had no trouble showing back up the same day to fix one more problem! All it took was one call, if I could give them 10 stars I would! Thank you once again

I had some plumbing issues and I called around to ask for some quotes.

Jason was INCREDIBLE!! I never got him to come out, but he was so helpful and was able to diagnose my situation in a matter of minutes. It turns out it wasn't as huge of an issue as I originally thought! I was able to resolve it with him on the phone.

I love his approach where he tries to resolve issues with the least expensive option, going up to the most expensive.

He truly is one of the most honest business owners - more folks should be like him. He could've easily made a quick buck with my situation, but instead he earned my customer loyalty. I'll definitely be calling him if I have issues in the future!

J's Drains Rooter Service came through for us again!!!

OMG we had a little kitchen sink backup which turned into a major pipe issues. We were freaking out but Eric came out and worked his magic.

Fantastic service! Highly recommend using J's Drains Rooter Service!

These guys showed up in a timely manner. They were polite, professional, and efficient! I highly recommend this service.

I am a repeat customer and I never hesitate to call or refer.

Our upstairs shower drain was clogged. Had try chemicals but that didn't work. Was referred to Jason from another plumber who couldn't unclogged the drain originally. Called JDrains and the owner Jason personally came out. After several try's with different tools, he was finally able to unclogged the drain.
Huge relief! It wasn't an easy fix but Jason kept at it and solved the issue.
Jason also applied a nice discount due to some communication issues.
I would not hesitate to call him again for whatever plumbing needs.

Honest and quality piping services. Was recommended by another plumber since the job was too large for him. Great courteous and respectful team. My wife dealt with them and said they were nice and courteous people that respected the property while they were replacing the drains. She noticed they were also a very clean team, wiping camera cords down and washing things down, wearing booties, had masks, etc. So that says a lot about them since the job is not the easiest to keep clean when their digging and touching corroded drainage pipes. Didn't try to rip us off the first time when they priced us. This says a lot since you don't need to replace drainage pipes often (maybe once in your lifetime). Did there jobs with no issues. Highly recommend them for honest quick work.

Jason runs an awesome business! My extended family have used J Drains for projects big (like a running a trench less sewer line for our 60 year old home) to small (emergency rooter service within 45 mins to keep my mother in law as comfortable as possible as she goes through chemo). I cannot recommend Jason and J Drains enough!

Submitted an inquiry and it's been three days without a response. This eliminates some of the guess work.