J E Brown Co Mechanical Contractors

Excellent boiler company (not too many companies out there that actually KNOW about hydronics and steam heat). Since they are a small shop they ONLY specialize in boilers and backflow testing.

The lady in the office is real sweet. The technicians are polite and knowledgeable. They do try to rescue your boiler before condemning it and trying to sell you a new one.

Reasonably priced compared to other companies.

We had a boiler issue and JE Brown arrived the next day after our call. The service men spent exactly 5 minutes examine the boiler and said that there was no problem. The next day the boiler still was not beating so we called a different plumber. They came out in 2 hr and within 5 minutes determined that our gas valve was not working. It was replaced and the boiler works perfectly again.
JE Brown charged us $150 for doing exactly nothing. We complained and received no response from them. What a ripoff!!

Great company. Great people, have use them for years for back flow testing, always on time and super efficient.

Just a warning that the provided link to their website redirects you to a site that tries to hack into your computer. Do not click it!

(I've never worked with JE Brown, just browsed to this page)

J E Brown brought the backflows on our ancient boilers up to code, and I appreciated their pleasant professionalism .

They really know what they are doing, both in terms of their work and in dealing city permits. .

i really want to recommend JEBrown and all their associates and employees for the excellent service. I have an unusual heating system and they seem to be the only company who can work with it. I have twice had to call on them to repair issues and both times they have been prompt, efficient, knowledgeable, courteous and friendly. I had no heat this time and a technician was able to come out to me within three days, was on time, very courteous, and solved the problem in less than half an hour. Thanks so much to all in this company and especially to Dave who saved the day today. Very much appreciated.

Dave came out and repaired our old boiler and was very cheerful and efficient. He got the radiator fixed and it was easy to do. He had some good advice on how to manage this old system.

Admittedly, I as a customer don't know anything about boilers, and calling J E Brown was the most unhelpful experience I've ever had. The receptionist wouldn't tell me when a tech is available to come for an inspection and estimate for fixing or replacing my boiler...only that there were no open appointments soon. She stated that I should see what manufacturer the boiler is because not all companies work with all boiler types (this makes sense).

Hoping to save everyone's time, I asked if she knew what kinds of boilers they work with, she said: "me personally, none". I then asked her if she knew what kind of boilers her COMPANY worked with, with a response of "No I don't". I then asked her if she had any way to find out, with response of "No I don't". I don't think this lady is in the business of turning down business but it sure doesn't seem like she wants my business. I will not be using this company now or in the future.

Just had one of the most unpleasant experiences with one of the drivers that works for this company. I was taking a right turn (at a red light) and did not notice a car coming. The driver clearly thought that I was attempting to cut them off as he buzzed by me, and aggressively swerved right in front of me while yelling at my car. He almost hit my car/ran me off the road in a residential part of sf. I followed him to see where he works as I noted that he was in a worker's van with writing on the side if it. He noticed me tailing him, slammed on the breaks, exited his car and screamed at me at the top of his lungs (to be clear he screamed his company's phone number at me! Made it all the easier to call his supervisor asap, thanks!). Cannot say that I will ever hire a company that employs people with rage issues. Cannot imagine how this guy deals with customers on a daily basis. I suggest that anybody who reads this else takes their business elsewhere as the employees here are clearly unprofessional and do not respect the fact that they are driving a car that is a moving billboard! Such a shame that this employee is so angry and vindictive...maybe they do good work! Get help, mental health is important!

J E Brown Co has been servicing my apartment building since 1993. They have consistently been professional and effective in their work, which has included the complete replacement of an ancient boiler and water heating system as well as doing the required annual inspections and anti-rust treatments to the steam piping.

Just was able to get Al on the phone after hours on a Saturday and he spent a good amount of time explaining the heating and water heating systems we have in the building and helping me understand the best course of action for a problem we are having. Thanks!