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Review Highlights
“Jermey was prompt in his response and very communicative about his availability and arrival.” in 4 reviews
“In the first appointment, my oven was not cooperating and he kept me informed throughout as to the issue.” in 6 reviews
“He also generously helped us with some advice on other appliance questions, not part of the service call.” in 3 reviews
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50 reviews
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- Kai T.Santa Rosa, CA1483917Nov 10, 2022
One of the fears of homeownership is appliances breaking down and the high cost of replacing them. So many unscrupulous service guys out there makes it a lot easier to just decide to spend a bunch of cash and get a new appliance instead of fixing the old one, but it's a lot cheaper to repair than replace in almost every case. But which repair person can you trust? Jermey Davis, that's who!
Jermey only does house calls! So the thought of lugging your washer or dryer or fridge to him isn't even an issue. He quoted me a set price for a dryer repair for a binding drum and loud squeal that rendered my dryer useless, plus parts and tax. I found the part kit online and he got the kit for a few bucks cheaper, so our repair was extremely reasonable and done in our house with no hassle on our part. He not only did a great job fixing what was wrong, he saw that the ducting for the hot air was full of lint and dust that could cause a fire and he took it apart and vacuumed it out, all included in his quoted fee.
He's a hard worker, is available Saturdays and can come after you get off work in the afternoon. Very professional and just a really good dude! Guys like this are priceless and hard to find these days.
Jermey Davis has a devoted customer in me and I feel good about recommending him to anyone who's come to think there just aren't any honest repair folks out there any more. We recently found a great, honest mechanic, and now we've found a great, honest appliance guy. That's like finding gold!Helpful 2Thanks 0Love this 0Oh no 0 - Ted S.Tomales, CA6717813Apr 21, 2024
JD wasn't able to help us due to not having the right equipment but he was able to walk me through the repair options and process and what to tell the manufacturer. All of this on a Sunday morning. Very helpful.
Helpful 1Thanks 1Love this 1Oh no 0 - Marc C.Santa Rosa, CA02Aug 30, 2024
Fantastic customer service! One quick call and he knew exactly what the problem with my refrigerator was and gave me a solid quote over the phone. No bs legit service! Highly recommended!
Helpful 0Thanks 0Love this 0Oh no 0 - Steven M.Forestville, CA06Aug 18, 2024
I requested dishwasher repair. at least he showed up but was unable or unwilling to figure out what was causing the malfunction. he recommended that I pay him for his "diagnosis " which was to call the factory.
Helpful 0Thanks 0Love this 0Oh no 0 - Tyffani S.Windsor, CA15484137Feb 19, 2024
Contacted JD this morning to help with a dishwasher that wasn't draining. we scheduled for tomorrow afternoon, but he ended up being available this afternoon. He cleaned out the drain pipe in the dishwasher and did a thorough diagnosis, and it turns out our pump is dying. We had the option to pay him to fix it, but we've decided to get a new dishwasher. He was great at also recommending some good brands for us.
JD is professional his prices are very fair and he's very knowledgeable. I highly recommend him.Helpful 0Thanks 0Love this 0Oh no 0 - Holli F.Petaluma, CA5436Dec 30, 2023
I called JD's Appliance Repair today and Jermey responded right away and let us know that he would be able to come by the same day! He kept in contact with me to let me know when he would arrive and he then troubleshot our issue with our Maytag Washer and found it! We are grateful that he was able to do this for us on a SATURDAY on NYE weekend.
We highly recommend JD's and will definitely call him if we have any appliance issues in the future!Helpful 0Thanks 0Love this 0Oh no 0 - Linda B.Sebastopol, CA011Mar 16, 2024
I called JD today. My clothes washer had gotten into a "door locked" state, and I couldn't resolve the issue. JD walked me through resetting the machine through special button codes, all the while he was driving to another call. He saved me today, at no charge. I am stunned and amazed! Thank you JD, and I now know who to call for ANY appliance repair issues.
Helpful 0Thanks 0Love this 0Oh no 0 - Myra K.Santa Rosa, CA02928Feb 21, 2024
Best gentlemen ever! Repaired our machine which was an LG. Not everyone can work on them. He came same day to help us. He saved us from having to buy a new washer for another year. Reasonably priced service. Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - 27134942Dec 1, 2022
The experience I had with JD is something I have rarely experienced viz a private service provider. The reason I chose to interact with him for an urgent washer job, was coz he seemed proactive, as if he really wanted to take up the job right away.
He requested me to call back on his number and he tried to understand the issue at hand. He volunteered to go through the issue on the phone itself and try and identify what the problem was. He offered to come right away, mentioned he was close by so can take a look (for a fee which was though higher than the quotes I received for a visitation from others who responded thru Yelp, but I chose to work with him).
I did apprise him that someone from the home warranty insurance company has made a diagnosis already, wrt the dispenser (which does not seem to be the real issue) and i wanted to have a second opinion before I could go back to the insurance company, get their go ahead and engage his services.
JD volunteered to send me a quotation on the email and requested me for all my information including full name, address, machine model no etc. which I shared right away. Post which I called his number a couple of times, sent him 3 text messages. He ghosted us!
Now the issue is not that he did not send the quotation, that's his choice absolutely. The issue is that when I was upfront honest with him and told him that once his quotation (as a licensed certified professional) is approved by the insurance agency, I will get the job done right away, and if he din want to wait, why did he volunteer to send me the quote? (I absolutely did not ask him to do that, it was his offer). Suppose on second thoughts he did decide to not send the quote, he should have atleast had the courtesy to text back and inform that he will not. He wasted 2 weeks of mine, lost a well paying job and above all, lost trust with me and many potential customers reading this experience.
Must be careful before engaging with this service provider, says my experience :(Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Jermey D.
Mar 8, 2023
Sorry for your inconvenience, but life happens. I'm a one man operation, and I happened to get sick with the flu. You were not the only customer who was neglected during that period. I called who I could but simply didn't have the energy to reach everyone. I didn't reach out afterward because I wasn't as organized as i thought. I'm working on hiring more people so that these things don't happen. As you can see, I'm just now getting to respond to your 1 star review, 3 months later.
- Ness S.Santa Rosa, CA10167Aug 12, 2023
This young man is one of the finest and reliable and trustworthy appliance repair man I've met in Sonoma County. Small business owner and self-sufficient, he's very professional and works hard to earn your trust.
I've called him on more than one occasion and he's been so informative and helps his clients also by "teaching them how to fish". He comes highly recommended by me.
A+++Helpful 0Thanks 0Love this 0Oh no 0 - Michael K.Sonoma, CA02May 23, 2024
Perfect service. Prompt, courteous and knowledgeable. Highly recommended. Our Miele refrigerator needed attention and was resolved with in one hour.
Helpful 0Thanks 0Love this 0Oh no 0
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