JML Landscapes

I've worked with JML for several years and have always been pleased with their work. They have worked on many projects that have turned out great. Please keep up the excellent work!

I couldn't be happier with our new outdoor kitchen and garden space in Noe Valley. Joe and his team managed to transform my vision into reality through many iterations. Joe was extremely patient with my many specific ideas. The project required coordination with a general contractor, and JML introduced us to a top notch team.

We now have a much more usable and enjoyable space that has shade when it's sunny and hot, and heat when it's cold. Between the fireplace and the heaters, the patio can now be surprisingly comfortable and cozy in the evenings. Before, we would need to come inside once the sun goes down because it would be too cold to hang out on the patio. We've done a lot more entertaining since the project was completed, reviving our social life.

Our new backyard is really a dream come true. Thank you JML team!!!

JML has a fine-tuned process to deliver quality projects on time and on budget. As a project manager, I appreciate!

We had very specific goals with our garden project: maximize the space as an outdoor room and create beautiful views from the windows. After we spoke with Joe about our goals, he spent almost an hour in the garden making drawings. And his first design was what we chose.

Our project was a complete transformation of the space. Retaining wall had to be built, patio replaced, deck built. All in a tiny Glen Park garden. With 24 stairs up...

The craftsmanship displayed by the team (Andy and Michael) was beyond measure. They paid attention to all the details, even things I hadn't thought of. Our garden became their garden in the way they worked.

Sure, JML might be more expensive. The investment is worth it. The piece of mind is worth it. The result is worth it.

My photos show the hardscaping as the garden is only 2 months old. Joe keeps checking in to see how the CA natives are doing, and with their monthly maintenance service, I know my garden will thrive.

Earlier this year we worked with Janet Moyer Landscaping on an extensive project that included our front and back yards and sides of our house. It was a pleasure working with Joe (head of design and installation) on the design of the project and everyone we interacted with during the project was extremely professional. I highly recommend working with them!

We had quite an extensive renovation of our garden in Pacifica. We worked with Joe on a detailed design which we reviewed and modified to our preferences. It was important to plant plants/shrubs that would thrive in our coastal location and this was carefully considered. The reconstruction of the walkways, the patio and the lighting transformed our garden. The illumination at evening time really highlights the beautiful design. Needless to say, we love it and we've received many compliments from our neighbors! Even more important is the team who removed existing structures, laid out the new patio, built a new irrigation system, planted the plants/shrubs and installed the lighting... what a pleasure to work with Jamie and Maxine who were professional, worked diligently and left the site clean after every workday. JML Landscapes is also providing maintenance services and we've been very pleased. We highly recommend Joe and his team landscaping design and services!

Backyard gardens in the city vary wildly, from steep grades to changing light due to ongoing construction projects around your neighborhood. When I decided to update my backyard, I wanted someone familiar with the area, cared about water conservation, native plants, upcycling old materials and could help with design and drip irrigation. It was a long process and not cheap, but the results have been worth the upheaval. Joe came up with a creative redesign that reflected my goals, and Clay did a tremendous job at the execution! We had to adjust here and there along the way but I trusted the process, and I couldn't be happier. I really enjoyed working with everyone! I plan on taking advantage of the maintenance they offer only for clients.

I've dreamt of my outdoor kitchen/yard for 30 years. JML and their crew exceeded my expectation. We have a small yard in the Westwood Park neighborhood in SF. I seriously love my yard!!!! We started our design process way before Covid hit (so thankful). Joe Coutour transformed my vague vision to an amazing space to cook and entertain. Social distancing outdoor entertainment has been taken to the next level especially with the restaurant heaters. It's been a rough 18 months but seeing my yard transform has brought our family and friends so much joy not to mention a few pounds. Thank you sooooo much! I appreciate everything JML has created for us.

We had a mostly great experience with JML doing our medium-sized back yard remodel in Glen Park. We would recommend them to friends, and would use them again if we need to do more work.

The pros:
1) Everyone we worked with from JML was kind, courteous, and went out of their way to make things work well. The consultations and back-and-forth on design and costing went well. They were very professional. The communication during both the design and installation phase was pretty consistent, with only a few cases of too-long turnaround time.
Several reviews complain about the automatic billing happening too fast. This happened to us, and we simply asked that we receive an email several days before an invoice was charged. The JML team then gave us a heads up every time, and we had no problems with our bank.

2) We liked the design, and the team worked with us to make some changes to our liking. We also had a budget, and they definitely helped us stick to our budget. They broke down the estimated costs into "a la carte" options so we could add / take away as needed. The final result is quite nice, and very close to the original design. We love it.

3) Several issues popped up during the installation, and the JML team were flexible and responsive in working through them with us. They were particularly helpful with installing and maintaining a dog fence around some newly planted grass, to keep our obnoxious dog out while it could grow. They also helped address and take responsibility for some dead plants.

The cons are all around communication:
4) There were several changes between the initial planning sessions / design, and what started happening during installation a few months later. For example, the original design called for re-using sod from our old yard, but instead they went with planting seed. These changes were not communicated... at all. They just happened, and we had to notice them, and raise the issues with JML.

5) We rarely knew when the team would be working on site or not (other than a general M-Th schedule, to which the team did not adhere). Ordinarily this wouldn't be a problem, but with our dog needing use of the back yard it was important to understand when she could roam free vs needing to be kept inside during work days.

6) Near the end of the project there were several issues still unresolved, and it took too much effort on my part to get them resolved. For example, the design called for re-aligning a stairway attached to our deck. The metal stair rails were badly scratched during construction, and the re-alignment left a large, discolored bare wood patch in the side of the deck (the rest is stained). When I raised these issues, the response was "well this wasn't in the original contract". I pushed back, and the team cheerfully fixed this, but the right course of action would have been for these (and a few other) items to be noticed by JML and fixed right the first time.

The final verdict:
All in all a mostly great experience, and we would recommend. As with all contractors, keeping on top of the project details and engaging in regular communication is important to ensure the final result that you want.

Janet Moyer Landscaping designed and executed beautifully on a Provencal-style garden of our dreams last fall. We continue to use their gardeners to maintain the garden through once-a-month visits. The people at Janet Moyer are professional, lovely people who listen to any concerns you have and act on them.

Our experience with Janet Moyer Landscaping was extraordinary: they designed and executed a beautiful backyard for us. At every turn they were communicative, creative, and, it being 2020, gritty in figuring out safe ways to proceed during the pandemic. The end results are spectacular. We would leap at the chance to work with them again and again.