Review Highlights
“J's is the best taxi service in Petaluma hands down.” in 4 reviews
“If you are looking for friendly driver, nice service, with pretty reasonable prices give them a call.” in 2 reviews
“After some coordinating and Steve the owner offering to deliver it to me I got my phone back.” in 3 reviews
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Overall rating
45 reviews
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1 star
- Diane M.Petaluma, CA117786Apr 26, 2023Updated review
We asked to be picked up at at 5:15 pm for the Petaluma airporter. No one showed up. I called the cab # and the man that answered said he had no record of our reservation. He said he would be on his way but called back later to ask the address again. He was in Santa Rosa. I cancelled the cab and had our neighbor take us. Very disappointed the reservation was never honored.
Helpful 1Thanks 0Love this 0Oh no 1Mar 7, 2018Previous reviewWe asked to be picked up at 3:15 am for SFO. Tim arrived right on time.
The rise in to the airport was great! Safe driver and comfortable taxi. I highly recommend J's and will use them again around town. - Chase J.Petaluma, CA123261Mar 19, 2023
One of the two safest companies in town, jays and green taxi always bring the customer service and transportation in a timely manner
Helpful 1Thanks 0Love this 1Oh no 0 - Marcy C.Guerneville, CA3463May 27, 2023
Forgot to pick up my daughter for work (her first week)- scheduled the day before. When I called they came 20 mins later -so she was late. Not about the $$$. Needs to be on time-they had zero clue.
Helpful 0Thanks 0Love this 0Oh no 0 - Cecilia M.Highland, IL01Jul 24, 2023
j's taxi - don't use.
they did not shiw up for my pre-scheduled pick up time. i would give no star if i could.Helpful 1Thanks 0Love this 0Oh no 0 - Carrie M.Sarasota, FL0113Dec 28, 2022
So friendly! Was there right when they said they would be. Great way to get around! We used them twice.
Helpful 1Thanks 1Love this 1Oh no 0 - Karen V.San Mateo, CA572Aug 28, 2022
Easy to book with a prompt arrival for an early morning airport ride and very polite staff that is easy to communicate with!
Helpful 1Thanks 0Love this 1Oh no 0 - Kate B.Petaluma, CA796Jun 20, 2023
called this number yesterday to book a ride to the airport shuttle this morning at 4:15. should have known something was shady when the guy said GREEN TAXI-- I'll leave my scathing review for both. called at 4:20 and got the Js guy who had no record of the call. I now have to take a $90 Lyft directly to the airport, wasting my prepaid shuttle ticket and I still don't know if anyone from Lyft is working this early anyway. I'm furious.
Helpful 1Thanks 0Love this 0Oh no 0 - Jen W.Petaluma, CA0291Feb 20, 2022
This is the best Taxi in the area hands down ! Always professional and reliable They answer the phone and are friendly as well. SFO Airport service was excellent from start to drop off I highly recommend J's
Helpful 0Thanks 0Love this 0Oh no 0 - Veronica R.Petaluma, CA1122Sep 22, 2021
J's Taxi is my go to! If you need a late night ride with a driver you can trust or a scheduled trip to the airport they are always there for me. I work in production and travel for a living as well as have co workers or clients who need rides, J's is always who I call. The owner and drivers are always willing to go out of their way to make your ride comfortable and convenient for you. I can not stress how amazing this cab company is. I will always use J's over Lyft or Uber. The cleanliness, friendly and quality service is hard to find anywhere else. Thank you J's for being top notch.
Helpful 0Thanks 0Love this 0Oh no 0 - JJ M.Petaluma, CA38113Aug 21, 2021
I am kind of old school about transportation and prefer a cab to Uber and Lyft. With those other options you don't know who you will get but with J's there is assurance the the cab is clean, always on time, and you will have a great driver. Really, why risk a cruddy ride when you are guaranteed a safe and dependable one with J's. I've used their services for more than a few years and am thrilled to give them this review. Five stars, of course!
Helpful 0Thanks 0Love this 0Oh no 0
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