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KC Home Services
Updates From This Business
!! Electrify With A Heat Pump !!
Did you know most homeowners are choosing to go… read more
We're open on Halloween
We'll be here from 7:00 am to 6:00 pm on Oct 31. If… read more
This is Virginia the Office Manager
We're expanding our operating hours from 7am… read more
Verified License
Yelp confirmed a business or employee license.Portfolio from the Business
Sponsored
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Team KC
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AC Installation & Replacement
19 Photos
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Water Heaters
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Repair and Installs
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Highlights from the Business
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Free estimates
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Offers payment plans
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Locally owned & operated
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36 years in business
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Available by appointment
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Workmanship commitment
Photos & videos
Services Offered
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Review Highlights
“Virginia quickly responded to my inquiries and happily accommodated last min changes to my schedule.” in 180 reviews
“Today, Mike and Caden fixed my dryer venting which also came out great, much better than I thought was possible.” in 35 reviews
“Brooks was able to figure out what was needed to get it running again and Marvin did the repairs and it works!” in 56 reviews
About the Business
Business owner information
![Photo of Kevin C.](https://s3-media0.fl.yelpcdn.com/buphoto/-r_kAlh25R8hVv92re62Ng/90s.jpg)
Kevin C.
KC Home Services is an HVAC and plumbing company in Sonoma County that is dedicated to your home comfort. They specialize in heating and cooling solutions as well as plumbing repairs, replacements, and maintenance. Some of their most common services include water heater installations, sewer line repairs, leak detection, and drain cleaning. Backed by over 30 years of experience, their trained, bonded, and insured technicians can confidently assist homeowners with any problem they are facing in a timely and efficient manner. Their family owned and operated company offers 24/7 emergency services and backs their work with a satisfaction guarantee. They service Santa Rosa and all of Sonoma County. Reach out to them today to request an estimate.
Location & Hours
Amenities and More
Ask the Community
Q:
I realize this was two years ago. Is there an $85 estimate now in effect?
A:
$89.50 to Diagnose if ur having an issue or free estimate if ur looking to replace
May A.1 person found this helpfulQ:
Do they have a cost to come out and give an estimate?
A:
No cost. They come out and give a free estimate. Very honest and accurate.
Glenn G.2 people found this helpful
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Overall rating
378 reviews
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- Sayphun B.Santa Rosa, CA05Jun 18, 2020
KC Home Services were very professional, informative, knowledgeable and pleasant from start to finish. When I had called to inquire about their services Virginia the dispatch/scheduler personnel was awesome!! Virginia provided excellent customer service that I went ahead and scheduled an appointment. She made me feel like family!!
Don was the service technician that serviced my home. When he entered my home he had put on "booties" the shoe covers to make sure he didn't track any dirt into my home (which I thought was very considerate and appreciated).He gave me several options on repairs, reasonable pricing and no pressure sales. I felt very comfortable talking to him about all the plumbing issues and concerns I had. I agreed to move forward with all the repairs. Don informed me he would need to order some parts and return on another date to do the repairs.
When Don returned on the following appointment, he had started and finished all the repairs the same day!! I was so pleased with his work. He went over all the repairs by explaining to me the reason why I had a plumbing issue and how he corrected/repaired it. He reassured me that he had checked over his work and if there were any issues with the repairs for me to call the company and they would come back out to service it. He too made me feel like family!!
I will not hesitate to call KC Home Services for all my plumbing and HVAC needs. I made a great choice having them service my home and am so happy. I definitely would recommend them to anyone who needs any plumbing and or HVAC services.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Kevin C.
Jun 18, 2020
Thank you for the wonderful review Sayphun. I’m happy we met your expectations. Virginia and Don are amazing team members, we are lucky to have them with us. Thank you again for the opportunity
- Peter ThysellWindsor, CA01Aug 5, 2024
It has been really hot so we decided to get air conditioning.
Got estimates from KC Home Services, Ongaro and Sons, and Moore Home Services. All three did top notch evaluations and explained everything in detail to us. We went with KC Home Services estimate for two reasons: 1.) They discovered a large pluming leak under the house and fully documented it, 2.) Virginia went out of her way to get the AC scheduled in just a few days. Note: This was after 5 PM on Friday evening.
Initial contact from KC Home services was Brook. He did a great job listening to what we wanted and helped us fit into our budget. He also discovered. the plumbing problems.
Mike and Chris installed the AC. They were able to preserve our existing furnace even though it is ancient. Did a great job and everything was top notch. We have AC now and its great.
Jonathan and Robert came next to fix all the plumbing problems. they had to replace a bunch of pipe that was failing and replumb the water softener. Again they did a great job even though they worked all day and into the evening to get our water back on.
Had a minor issue with the water softener. I figured out the problem, but KC sent out one of their experts, Daniel, to review my findings and insure all was good.
Daniel noticed a KC sticker on the furnace. I remembered the service. It was a Sunday in winter of 1997 or 1998. The house was freezing and the furnace wasn't working. I think it must have been Kevin of KC that came out and got us fixed up. Great service then too.
KC Home Services did everything we needed and cleaned up after themselves when they were done. We made the right choice.Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Kevin C.
Aug 7, 2024
Thank you for the awesome review Peter. I’m happy we were able to earn your business.
- Mike K.Kirkland, WA01Jul 13, 2024
KC Home Services replaced our gas water heater and I can't say enough about the quality and professionalism of Daniel Cain, their service representative and the ladies in the office that took my call!
I will definitely be using this company in the future for any of my home repairs!Helpful 1Thanks 1Love this 2Oh no 0Business owner information
Kevin C.
Jul 24, 2024
Thank you for leaving. Such a nice review Mike, Daniel is such a great guy.
- Adrienne L.Santa Rosa, CA861456Aug 6, 2024
This is a good, honest, company. I was quoted by the installers of my mini split system to repair a leak and I was surprised at the cost on a system barely 2 years old. I talked to KC to get a second opinion/estimate. Well, Virginia set me straight. She had me call the other company back and tell them they needed to cover it under warranty. What kind of company does that? Me, knowing very little about mini split systems, could have easily had KC quote me and do the repair. But, they didn't want that and I really appreciate that. They saved me over $2k.
And, KC has done work for me in the past, not the most glamourous thing and I didn't think to write a review about it but, I had an attic fan put in a few years back. The installation went smoothly and it's still going strong. Solar powered. My tenant is happy that it has cooled the granny unit down.Helpful 1Thanks 1Love this 2Oh no 0Business owner information
Kevin C.
Aug 7, 2024
Thank you for such a wonderful review Adrienne
- Melissa P.Santa Rosa, CA62413Jun 22, 2024
We LOVE working with KC Home Services! We've had a couple of visits from them. This past visit was the same exceptional service that we had last time.
It started with Virginia in the office, so kind and helpful, patient and committed to excellence and clear communication!
When Don and Daniel came, we were in a Zoom meeting. They did a fabulous job of flushing out our water heater and checking out all the water faucets and systems throughout our house-and managed to do so without disturbing our meeting!
Their report is clear and complete. We also deeply appreciate their honesty about what is imperative to handle and what can wait (or not be addressed at all.)
They left us feeling impeccably cared for! (They also discovered a dangerous situation that a previous company had left behind and fixed it.)
Kind, fair, respectful, and thorough! What more could one hope for?!Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Kevin C.
Jul 3, 2024
Thank you for taking the time to leave such a lovely review Melissa
- Laura P.San Francisco, CA1294May 13, 2024
Have had a couple of experiences with them and all have been great. From the receptionist giving us great advice to the tech that came out being super friendly and going above and beyond. They've quoted us a couple of jobs and usually come in under quote/price.
Used for: AC malfunction, smart thermostat installation and system check ups.Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Kevin C.
May 14, 2024
Thank you for the wonderful review Laura, I’m happy our team was able to help
- Chris V.Oakland, CA106137Aug 15, 2024
Kevin and his team did an amazing install on a new heat pump/ air conditioning system in my house. Kevin did a great job explaining what components are ducting were the best choice for my house. I know when my system is ready for maintenance they will be my first call.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
Kevin C.
Aug 15, 2024
That is a great picture. Thank you for the wonderful review Chris
- Peggy V.Rohnert Park, CA01Aug 30, 2024
We urgently needed a plumber in Rohnert Park today and others were very busy. Carol at KC was so patient and professional, Virginia got us scheduled and Jonny our tech/plumber was amazing. From the clear quotes (no hidden fees), flat rates and easy to understand pricing system to Jonny's outstanding services at our home, we will be a customer for life! Truly appreciated that they sent a picture and bio of the tech prior to visit, text and email updates and receipts, and answered additional questions. Awesome service.
Helpful 0Thanks 0Love this 0Oh no 0 - 55064Feb 29, 2024Updated review
This is not my first recommendation for KC Home Services, and the reason is that they are always professional and reliable. So given the rains and my older home, my drain for the kitchen and the washing machine gets blocked once a year and it happened again last week. I called KC Home and they were fully booked but Lia who answered the phone understood just how urgent this was ( without it I can't use my kitchen sink, run laundry or use my dishwasher) and she squeezed me into the schedule. Mike and CJ showed up close to 7pm after they had a very long day but were able to help me. Not only were they clean and professional but they were thorough, they used a camera and recorded the drain pipe so I could see what's going on. They fixed it before 8pm and I was good to go. I also spoke with Virginia in customer service to think about a permanent fix to this old drain clean out pipe, more to come when that does happen.
I cannot say enough good things about this company from the way they listen and understand the problem and to the staff who came to my home, I feel safe with KC Home. And last but not least the pricing is extremely reasonable.Helpful 3Thanks 1Love this 1Oh no 0Business owner information
Kevin C.
Oct 2, 2021
Your are awesome
Oct 3, 2022Previous reviewI have a broken old toilet in my bathroom in my bedroom, once I got the quote to fix it or to replace it I went with replacing it. And then I decided to replace the hall bathrooms toilet as well once I saw how much better a new toilet would be. Best decision, it took years off the bathroom, new grout new lines it was so worth it. And once again I have to compliment the staff at KC Home, they are always respectful, clean and knowledgeable. I feel peace of mind when I call KC Home. I don't have a pic of my old toilet and you will be thankful I'm not sharing if I did, but look at my new toilet .
Sep 22, 2022Previous reviewI have used KC home for plumbing, I have zero complaints I even had a new toilet added recently, it looks so good.
Today I finally added AC, those 115 plus temps finally turned me to having to add AC. They gave me a VERY competitive quote and I went with them. It took all day and the workers were nice, respectful, clean and hey were so thorough. It's 7 and my house has AC. My house is a 1960s place here in Santa Rosa and so needed it.Oct 2, 2021Previous reviewI am so happy I called KC home to install a new sink and plumbing under the sink, new garbage disposal and new faucet. Not only were they on time but extremely professional and friendly. The sink looks so amazing I'm so pleased. Now I will only call KC home.
- Martin R.San Francisco, CA4215538Jun 12, 2024
Ordered an HVAC inspection for a client and for $375 we got a 15-minute visit followed by endless marketing. Their advice was, in essence,'its an old system so just replace it' and proceeded to send a quote for $22-44k to my client
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Kevin C.
Jun 13, 2024
I apologize for this. we have been experiencing growing pains, Reviews like this help our team take accountability. We wil improve this. Thank you for the honest feedback Martin.
- James B.Santa Rosa, CA018Jul 24, 2024
Mike, CJ and the crew did a terrific job of designing and installing our new drainage system. The before and after videos were like night and day. And they did it economically enough that we were able to include a new water heater in the project. We'd recommend them to anyone.
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