Kustom Kar Wash
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- Xenia R.University Park, Laredo, TX01Jan 21, 2021
I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service is excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.
Helpful 1Thanks 0Love this 0Oh no 0 - Hector G.SoMa, San Francisco, CA01Jun 18, 2021
Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime guarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.
Helpful 1Thanks 0Love this 0Oh no 0 - Reiver R.Laredo, TX342Jan 22, 2018
This is an amazing place to pamper your ride!! the service is great and the work that they do is just awesome. my car looked like new when they deliver it to me! Gaspar is a great manager and has a lot of experience. He knew exactly what I needed and the results are stunning! Love this place!!
Helpful 0Thanks 0Love this 0Oh no 0 - Wayne S.Carrizo Springs, TX0176May 5, 2015First to Review
Fantastic job on automotive detailing, tint and alarms. Remember...... It take time to do the job right. Thank you Kustom Kar Wash for a job well done!
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