Lee's Auto Clinic

If you're shopping for a repair shop in the area, this is the place. Fast, professional and quality service.
I went in today with a last min request. Not only did Joey and the crew fit me in but he helped me with a part that I was missing.
This is my new shop from now on. Period.

It's difficult to know which shops you can trust to do quality work. If you looking for a place to take your vehicle, this is one of the good ones.

Thanks to everyone for getting me in today!

This place is truly a ripoff especially when they hustle you in and hold vehicle for two or more days without contact. They like and indicate that they did but call isn't noted as being received. After you show up, you are presented with an outstanding bill and the vehicle hasn't been given any attention. If you value your money, time and vehicle, stay away from this shop.

Fresh to the city, my range rover needed an oil change. Joe took my call, had me come in right away same day. I asked him to look over the system after driving from Los Angeles. They checked the car, changed oil, gave suggestion of what I needed & had it ready later that afternoon. No upsell, friendly service. Joe & Moe do good work here!

Had a small repair that needed to be done. Got me in the next day, provided the most affordable quote I could find downtown Chicago and had the BEST customer service over the phone and in person. Super kind, understanding and patient. Got my car done a day early because I told them I was moving out of state and needed it as soon as possible. Even though I came in last minute they got me done super quick. Very nice, would recommend to anyone, particularly if you aren't real familiar with cars and don't want to get taken advantage of or over charged.

If you're thinking of going here just go anywhere else. I suggest everyone check their recipes and make sure your mechanic people actually explain their work and put code that relate to what the problem is. They fabricate problem and give you false solutions. In other words don't trust mechanics. If you catch them lying don't pay just walk out

I took my Mercedes 1989 SL560 to Lee's Auto Repair in for body work in December of 2021 and didn't get it back until August of 2022. I called them continuously about it, and they kept telling me that they were waiting for parts. The exterior door panels were rusting, and the front wind shield was cracked. I had continually serviced the cars mechanics to keep it running well.

I offer to give them the final payment in cash because I felt that was the only way I would ever get my car back. Initially the cost of repair was to be $10k, and then they up charged me an additional $2k.

When I got the car back it had the following problems (which didn't exist when they got it):

1) The driver side door won't lock inside or by key
on the outside

2) The wind shield wipers don't work

3) The turn signals don't work

4) I don't have the same steering wheel that I had
when I took it in to them

5) The car has under carriage problems causing it to
rattle.

I suggest that if you take your car to this establishment video the entire car before you leave it with them! Were my original parts harvested by them? I don't know!

I only give one star because I don't think that you can submit a review with no stars!

I had hit a curb going a little bit too fast and my entire front end had to be re-aligned. I had to get the front upper and lower tie rods replaced and something else, along with the realignment. I rolled into Lee's, really just because it was close, basically in tears because of how bad my car was driving at this point, and they took my car in. It did take a couple days but I brought it in on a Monday morning at like 8am so it's understandable. I really appreciate them taking the time to work on my car and getting me back on the road. It was pricey but I was told by other people that that kind of service is going to cost a bit so that price made sense.

A friend recommended Moe and I couldn't be happier with my experience! As a women, car maintenance spots usually over charge you, or talk to you like a toddler. Moe took me through the services, to confirm what I wanted done, without talking down or taking advantage of me. Despite being short staffed, they were able to detail the body/rims/tires, and fix the damage to the body, within a week. I got 3+ quotes and they were the most reasonably priced for the repair AND detail. I would highly recommend this spot!

I wish I took a before and after photo! Years of driving on construction, the tar buildup was awful! I still can't believe they were able to get it all out!

I have taken real problems cars to them. They were able to fixed car and the price for service was moderate

Took the car to Lee's and dropped it off at 7:30 am on Wednesday, they did not text me with an estimate until 4:59 pm on Thursday. And they did not even send the actual estimate, they just said the estimate is ready, BUT they close at 5 pm so I couldn't get the estimate until Friday. Now they have had my car for three full days and had not answered my many phone calls trying to reach them to find out where they were at with the car. I understand if a business is busy but this should have been communicated when I initially dropped off the car on Wednesday morning OR when I initially called inquiring if they had time to take a look at my car.

I get the estimate on Friday and it's significantly more expensive than a different estimate I received from a different shop. So we decide not to continue working with Lee's. They proceed to tell us we owe them $140 for doing an estimate for us because we are not proceeding with the repair. This was not a stipulation that was ever communicated to us when we initially called to inquire. This is not a fair business practice because I would not have brought my car there had I known this. Most places do free estimates and if you are going to have a policy that goes against most other shops, it needs to be mentioned before doing any business with a potential customer. This is deceptive.

I am definitely not satisfied with them and wish they had been honest and upfront about their workload and fees. They also are very difficult to get ahold of and they should not text telling us an estimate is ready when they are closing. They should have called us to tell us what the estimate was.

This is all very unfortunate because this place has good reviews. But just be careful anf ask many questions