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Verified License
Yelp confirmed a business or employee license.Highlights from the Business
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Family-owned & operated
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Established in 1966
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Locally owned & operated
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Certified professionals
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Emergency services
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Review Highlights
“From what I understand, this is just how Shane and his team roll - they care about their community.” in 76 reviews
“We also had Sheldon install a new hose bib on the outside of our garage that we scheduled for another day.” in 49 reviews
“The plumber they sent, Steve, was not only extremely friendly but very patient, thorough and knowledgeable.” in 49 reviews
About the Business
Business owner information
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Shane L.
With all that is still going on we are and will continue to operate at full capacity as long as we are able. We will continue to serve our communities needs and have taken steps to ensure the health and safety of our staff thus ensuring the safety of those we provide services to. Our commitment to OUR community will not be influenced by the current climate in the Bay Area. If you need our services we will be there for our customers, clients and friends because to have good neighbors first you have to be a good neighbor. Please- be good to one another and work together. To my Staff and their families- Thank you for your commitment to serve our community. To our community thank you for your years of patronage and the trust you have placed in us. Together we can see through the fear and remain steadfast in the resolve that makes our community and at large our country a place of compassion, education and support. Shane Letts- President Letts Plumbing License #862842
Location & Hours
Amenities and More
Ask the Community
Q:
I need to have a sewer line replaced due to by neighbor's tree roots growing into the circa 1940's sewer line. Do you replace sewer lines?
A:
we do not repair the entire sewerline. we only offer spot repairs.
Shane L., Business OwnerQ:
Do you do residential fire sprinkler installation?
A:
Unfortunately, no we do not do sprinklers. Thank you for your email. If there’s any other Plumbing needs, please reach out. 925-687-1884 Or service@lettsplumbing.com
Shane L., Business Owner
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Overall rating
710 reviews
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- Dennis A.Concord, CA01Jul 31, 2024
If you have read the reviews, Believe them!! Unbelievable response, immediate service and the best and most professional work. In three days they repiped my 60 year old home. Sheldon is the best. The office personnel were also most helpful. Never had had to leave a message only a very delightful voice. If their motto is "Let LETTSs do it, I would say, "Don't let anybody BUT LETTS do it. Great price also. Dennis A
Helpful 0Thanks 0Love this 0Oh no 0 - Steve Y.Clayton, CA01May 25, 2024
I had a kitchen drain clogged. They returned my call promptly and sent Erik out within an hour. Good job.
Exactly what I expected after reading all of the glowing reviews about Letts Plumbing.Helpful 0Thanks 0Love this 0Oh no 0 - Mark M.Concord, CA22311Aug 26, 2024
They were prompt and professional. They knew what they were doing and even took the time to come back to make sure that things were cleared up.
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff S.Concord, CA2671Aug 27, 2024
This is a long overdue review of Lett's plumbing. I've been meaning to write about our excellent service for several months now. We've had leaky pipe issues ever since Leapfrog Plumbing did a major reroute of our pipes about ten years ago. That company was less than accommodating when problems arose. When it happened again, we asked around for a quality, honest plumber, and Lett's name came up several times. After fixing the leak, a mistake was made that left a noticeable mark on a cabinet face. Mr. Lett talked to us personally about how the company was going to fix, not only the affected cabinet, but surrounding cabinet faces as well, so that everything was perfectly matched and aligned. The work was done and it all looks terrific. We were so impressed by Mr. Lett's dedication to doing right by his customers. He cares about the quality of his company's work, and he cares about the people who hire him. I couldn't recommend Lett's Plumbing more highly. If I could give Lett's a 6, I would!
Helpful 0Thanks 0Love this 0Oh no 0 - Walt W.CA, CA02Jul 3, 2024
I needed my water heater replaced, Letts plumbing came out. The next day in the 105° heat and got the job done thank you Letts, plumbing and Josh the plumber who came out and took care of my job
If you're looking for a job done right and reasonably priced call Letts plumbingHelpful 0Thanks 0Love this 0Oh no 1 - Debra B.Clayton, CA021160Jan 15, 2024
Clogged my sink Monday night! I called Letts Plumbing and was able to have a technician come out after hours. The receptionist advised me it would be over time hours and I told her I understood and needed a plumber out asap. They gave me a window of 530-730. The plumbers showed up at 615pm, they unclogged my sink and left. The plumbers were really nice and were respectful of the work area. They brought all the tools they needed and cleaned up afterwards. Thank you Letts Plumbing for saving the day! I will definitely recommend your company and use your company again!
Helpful 0Thanks 0Love this 0Oh no 0 - Gregory B.Alamo, CA11714Apr 26, 2024
I have been using Letts for 8 years now. Friendly, professional and always squeezed me in when I had an emergency.
Helpful 0Thanks 0Love this 0Oh no 0 - Joseph W.Walnut Creek, CA027May 10, 2024Updated review
Previously used several times over 10-year period, glad I called this time. Kitchen disposal installed in summer 2020 was leaking. After speaking with manufacturer, determined the leak was at the top.
Called, got answering service ... that Letts uses to screen calls and then contact customer. Rep called back within in hour, scheduled for early afternoon.
Mikey arrived early in the time window, quickly assessed and explained the situation. Connection at top was loose; tightening did not fix. And, found several related problems, dating from one or more prior installs done by others, one of whom was a general fix-it guy, not a skilled plumber.
With no assurance that removing and attempting to fix the disposal would work, we agreed on replacement. Mikey went to work and completed install and changes to related PVC piping (maybe that way for 15 years) within an hour.
Very pleased with Letts' responsiveness and Mikey's work. An old lesson applies: "pay now ... or pay more later." Get quality work the first time, by people well-trained for the job!
We like that Letts is an independent, family-owned business. Workers learn and stay.Helpful 0Thanks 0Love this 0Oh no 1Nov 5, 2014Previous reviewWe had a leak from master bath shower drain that was discovered by inspection for pests. An independent plumber could not access the crawl space due to his large frame. We found Letts via Yelp and our neighborhood website. I explained to president Shane what was involved and that a small-medium framed person was needed.
Within a day, Tim and an apprentice helper arrived. They were very pleasant and organized, put on foot covering and placed tarps to protect carpeting.
Tim discovered a related issue in the drain line that required attention. Together, he and his helper addressed both matters and our problems were resolved.
We were pleased with the courteous attention Shane gave, and the professionalism and knowledge Tim exhibited. - Kendra P.Pleasant Hill, CA11215Jun 30, 2024
I recently had an issue with water leaking in front of my house and wasn't initially sure where it was originating. It turned out to be a Water District issue. Sheldon came out so quickly after I called, helped me immediately, spoke with the Water District to explain the situation, and didn't ask a thing of me. It was so nice to have a local and responsive professional in that exact moment. I will definitely call Lett's again when I have a plumbing need.
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