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Review Highlights
“I completely trust Julie, Audra, and Osvaldo to handle any questions and requests promptly and professionally.” in 10 reviews
“As we were signing our lease Audra was there answering questions that we had, she is also so fantastic!” in 6 reviews
“You also can't beat the location as it's walking distance to cal train and downtown Redwood City!” in 3 reviews
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Amenities and More
About the Business
Locale isn't about big-box living. Apartments have been designed with comfort and are meant to be personal with intuitive features that don't overwhelm. Each apartment home features a Nest Learning Thermostat and provides thermal solar water heat. Kitchens are modern and spacious; bedrooms are private with ample closet space.
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Overall rating
26 reviews
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1 star
- Mayer C.Chicago, IL573Mar 27, 2024
We lived here for five years. The property always feels clean and cozy. It's definitely one of the best properties we've ever lived in. Property manager Julie is very helpful and maintenance folks like Osvaldo are very responsive and quick to fix all the requests. It's also in a good location with walking distance to Safeway, CVS, WholeFoods, Caltrain station and the Redwood City Downtown. We will definitely miss the days we spent here.
Helpful 0Thanks 0Love this 0Oh no 0 - Tina M.CA, CA03Jun 26, 2024
I've lived in apartments throughout the Bay Area and this was by far my favorite. I've only moved out because work is taking me out of the area, but if I'm ever back I'd live here again!
So many great things about this place: Spacious layout, extremely friendly and responsive staff (Julie and Osvaldo are amazing!), secure mail and packages, convenient parking, beautiful courtyard and common spaces, events for residents, excellent location close to downtown RWC, and more.Helpful 0Thanks 0Love this 0Oh no 0 - Osvaldo P.San Mateo, CA0311Sep 20, 2023
Very quiet and pleasant place to live. Close to downtown, restaurants, and parks. I have live there for 2 years and become friends with some residents. Locale is the perfect place to live.
Helpful 0Thanks 0Love this 0Oh no 0 - Dec 23, 2022
I lived here for almost 2 years, although it was the most expensive apartment I've ever had it was worth it due to the staff alone. Julie and Osvaldo are an amazing pair - any time I needed a fix in my unit I would schedule a time for Osvaldo to come by and he would come and fix whatever needed fixing. He's super nice and I'm thankful he was constantly around! My unit rarely needed much fixing in the first place. He always said hi to me and my dog lol
They do a great job keeping this complex clean, I always see the custodian cleaning 1-2 times a week at least. They have a small hot tub where the outdoor dining bbq pit is, although I've never gone in I have used the grill a couple times. They also have a community room on the first floor where you can entertain guests and in that room there's a complementary printer which I really appreciated because who has their own printer nowadays?
They probably hosted 1-2 community events with food since I've lived there, and it was nice to get to know your neighbors. I really liked the people in this community it's mostly young working professionals and most people are really nice and respectful of others, luckily I didn't have any annoying neighbors above me or anything.
Mail is super safe, and packages get delivered in the package room where it's locked up with a code. I like that the community feels secure. You also can't beat the location as it's walking distance to cal train and downtown Redwood City!
There garage parking was two levels and always felt secure to me, I've never had a break in or anything. If you have guests they can park on Brewster street there's usually parking or they can park in front or in the metered spots for free on Sundays!
I would 10/10 recommend Locale, I called this place home and I do miss it here!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Julie M.
Mar 16, 2023
Connie, we miss you too! Thank you for the gracious review, awesome residents like you are what make Locale so great! You know where to find us if you're back in the area!
- Ricky W.Redwood City, CA21015Apr 23, 2023
My wife and I have lived at Locale for the last ~2 years and it has been the best rental experience we have ever had by far. The building is impeccably maintained with an awesome security system for guests / deliveries, the staff are all super friendly and helpful, the location is so convenient with easy access to downtown Redwood City and 101 and the unit itself (530) was incredible - really high vaulted ceilings, tons of natural light, modern appliances (e.g. bathroom mirrors have Bluetooth speakers!), and we had zero issues with anything in the unit. As an added plus, if anything does go awry, the maintenance manager lives in the building and is very responsive. We will miss living here a lot and would have absolutely stayed we weren't moving to another city. Special shout-out to Julie, Osvaldo and the rest of the staff for making our 2 years here easy and carefree!
Helpful 0Thanks 0Love this 1Oh no 0 - 695881Mar 30, 2022
Lived here for about a year and I absolutely loved it! The whole Locale team, especially Julie and Osvaldo, are very helpful and made my time there very pleasant. The community has the perfect amount of amenities (small gym, lounge with printer, rooftop deck, to name a few) and the units themselves are great. The appliances are pretty new, storage is plentiful, and each unit comes with a Nest thermostat. My favorite part was the smart mirror in the bathroom! When I was searching for apartments in the area, I found that Locale was one of the only communities that included a parking spot with the unit, which was a huge plus. I rarely heard noise from adjacent units and the only complaint I had was that construction was sometimes noisy across the street, but there isn't much that can be done about that anyways.
Helpful 0Thanks 0Love this 1Oh no 0 - Peter W.Redwood City, CA011Feb 22, 2021
Save your money and look elsewhere.
Noisy - The walls are thin, and the ceiling even more. Living here feels like sharing a house with an entire family of 4-5 or even 7 people. You hear TV, music, chatting, etc. We would accommodate some noise at day time, that's understandable. But some neighbors don't respect quite hours. TV has to be loud late at night, they don't care and there's little to no respect of community rules. Management doesn't enforce these rules either: they'd rather let tenants suffer than give noisy people a notice that they have to respect the rules. To make matters worse, the fire alarms that they have installed throughout are extremely sensitive and are mistakenly triggered at least a few times every quarter. There have been numerous instances where the fire alarm has rang incessantly for HOURS. If you find that hard to believe, do yourself a favor and peruse the Redwood City FD log (https://beta.firedispatch.com/log#) -- it's all there. Not being able to get a good night's sleep started affecting our work, etc, and in the end it was untenable.
Dirty - Looks can be deceiving. Although the aesthetics look appealing, beneath that thin veneer lies a rotting core. I've lost count of the number of times the elevator door would open and there would be a pool of dog piss (occasionally poop). Who are these people that leave that in the elevator? Also the supposedly lovely roof top deck that's supposed to be a nice amenity constantly has dog poop. EVERYWHERE. It's truly repulsing.Helpful 3Thanks 0Love this 1Oh no 0Business owner information
Julie M.
Mar 23, 2021
Peter W., our records do not show that we have any residents (current or past) by that name. So maybe you have the wrong community, or this is a spam review given the stock profile picture? Can't be sure. But if this is an alias profile for a current resident please feel free to reach out to me directly at julie@livelocale.com if you're still having any concerns.
- 186290902Apr 10, 2017
Beautiful, modern, luxurious apartments. Walking distance to a large variety of restaurants, Safeway/Whole Foods, Caltrain, and Century Theaters in downtown Redwood City. Very close to 101 freeway, Costco, and Kaiser hospital.
Metered street parking's enforced Mon-Sat from 10am to 6pm but there's free non-metered parking as well.
The 1-bedroom is amazing and spacious while the 2-bedroom's on the small side especially if you don't live in the master. The property's so new and clean. Each apartment has washer/dryer and dishwasher. There's a BBQ area and a small jacuzzi on the roof. The courtyard has cornhole boards.
The fitness center could've been larger and I wish there were a swimming pool. Pet-friendly but only if you paid a pet deposit.Helpful 4Thanks 0Love this 1Oh no 0 - Todd G.Petaluma, CA0148Feb 7, 2021
I've lived at Locale for almost 3 years after previously living for a couple of years at a different high amenity apartment complex in Redwood City. I have nothing but good to say about the Locale property and management of same. Locale is owned by a local company and the property manager lives on site, to the benefit of residents. Locale is clean, safe and well maintained. The courtyard, rooftop patio, club room and fitness center are all super nice. I am fortunate to have a ground floor unit with a private patio adjacent to the courtyard, which is pleasant and quiet. The cost of utilities has been much fairer at Locale than at the other apartment complex I lived at. The way mail and packages are delivered/securely stored at Locale is well done. 5 stars!
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Julie M.
Mar 23, 2021
Hi Todd! Thank you so much for the glowing review! You two were were a pleasure to have as neighbors, and you know where to find us if you find yourself back in Redwood City.
- Nov 10, 2017
If I could give Locale 6 stars, I would! Heck.. if I could give them 10 stars, I would!
But let's go back to the beginning - My fiancé and I learned that we were going to be relocating to the Bay Area from sunny South Florida & I was all about this move - I always knew that I was meant to be a California Girl! We have moved from state to state several times now and knew we would only have two {maybe three} days to fly to our new destination and go apartment hunting. We had done our research and knew that we wanted to be in the Redwood City, San Mateo, Palo Alto area as it was going to be close to his new office. After seeing the cute downtown area in RWC {Redwood City}, we knew it was where we wanted to be - We like convenience and all of the communities in RWC are walk-able to everything - downtown, local boutiques and grocery stores {Whole Foods & Safeway} and fantastic restaurants. Plus, 101 is a hop, skip and jump away.
Upon arriving in CA for of weekend trip of apartment hunting, we had a list of the communities that we wanted to see. We had toured and toured and toured - and even though we saw absolutely beautiful communities in the area, there wasn't a place that wow'ed us enough to want to call it home - Then we found Locale.
As soon as we walked in, Audra greeted us with a warm welcome and a friendly smile. She took the time to show us several apartments (and even circled back so that we were able to see some of the same ones for a second time) - Her patience and welcoming personality immediately made me feel comfortable and knew we would be well taken care of if we ended up choosing Locale. As soon as we finished with Audra, my fiancé and I just looked at each other and said "this is it"! It felt like home. From the tour to the move in process to the actual day of move in, Audra and Julie {the fantastic Community Manager} were right on point and made sure the move was as seamless as possible. And after meeting Ileana {their amazing Leasing Specialist}, Osvaldo {the phenomenal Maintenance Supervisor} and the rest of the Maintenance team - I knew we picked the right spot. Each and everyone of the team members makes you feel right at home, is very communicative with anything happening with the community, keeps the building spotless at all times, gets to know you on a personal level {you're not just another apartment number} and goes above and beyond to be sure the residents are nothing but happy in their home. They truly have The A Team!
The apartments are absolutely beautiful - Light wood cabinetry, soft grey wood flooring, grey granite counter tops, stainless steel appliances and large walk-in closets. They have several different floor plans to choose from - Studios, one and two bedrooms - Each one has it's own special feature of what makes it unique {personally..the built in wine storage was a huge seller}. We chose a 1 bedroom {The Hamilton}, on the second floor with an exterior facing view and we could not have been more pleased with our choice. We loved that the space was so peaceful - Aside from running into a neighbor or two from time to time in the elevator, it was so quiet and serene - The perfect place to come home after a long day at work. If amenities are your thing, Locale has that covered as well - Fantastic gym, beautiful Clubroom, an outdoor courtyard decked out with corn hole & a gorgeous Rooftop Deck {w/ a hot tub, two TV's, a grill, plenty of comfy lounge chairs and a shuffle board table} - We spend tons of time soaking up the sun on the Rooftop Deck. Common areas are beautifully decorated for each season {think.. Christmas tree's, Scarecrows, Pumpkins} and the Locale team hosts a number of events {Brunch, Fight Night, Holiday Parties & Breakfast on the Go.. just to name a few} for the opportunity to get to know your neighbors - Such a wonderful idea!
Sadly, we recently had to leave Locale and relocate a bit closer to our new offices {the Bay Area commute from RWC to San Jose was killing us}. Otherwise, we would have stayed at Locale for the duration of our time in Cali. We loved our time living here and I think you would as well - I highly recommend checking out Locale if you are looking for the perfect new place to call home! It is the epitome of beautiful, luxury living!Helpful 47Thanks 0Love this 42Oh no 0
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