Low Price Auto Glass Richmond
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Review Highlights
“Fast, reliable and honest service is the trifecta of what all transactions aim to be.” in 14 reviews
“Low Price Auto Glass gave me great service, and was $100 less than any other quote I got for my back corner window.” in 27 reviews
“Raj and his team were very prompt in getting back with me and was able to schedule an appointment the next day.” in 15 reviews
About the Business
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![Photo of Raj S.](https://s3-media0.fl.yelpcdn.com/buphoto/Yw45YW8jVaUXmN0HSBbJMA/90s.jpg)
Raj S.
Low Price Auto Glass has been the Richmond go-to destination for auto glass repairs and replacement since we opened up back in 1998. When the community needs affordable auto glass services, it knows 1015 Market Avenue is the place. Since we've been here for a couple of decades, our crew has experience fixing windshields and windows on all kinds of cars and trucks. Each member of our team is highly trained in the latest replacement techniques and will use the best installation materials to make sure you leave feeling confident in your vehicle's new windows. Our lifetime warranty will help boost that confidence, too.
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Overall rating
257 reviews
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- Tenzing D.El Cerrito, CA28962Jul 8, 2021
Super fast, efficient, and most affordable auto glass repair in the area by far!
I was putting off getting my windshield replaced for the longest time because of how long the process took for my other vehicle at Safelite. I finally called to schedule an appointment but was told I could just come in same-day and everything would be done within ~1 hour.
I saved approximately $350 and hours of my day - highly recommend Low Price Auto Glass Richmond!Helpful 0Thanks 0Love this 0Oh no 0 - David E.San Rafael, CA142Jun 9, 2024
I walked into the shop they gave me an estimate. I brought my truck a few weeks later and even though they were very busy they manage to replace my window in a reasonable time frame. I was very pleased with the service. Thank you
-David JamesHelpful 0Thanks 0Love this 0Oh no 0 - Wajeera H.Oakland, CA2482Aug 16, 2024
I had a horrible experience with them today. Never in my life have I felt as helpless as I did dealing with them. I arrived at their location early in the morning, desperately needing to repair the back windshield glass of my Honda Fit. I was told the manager would be in at 8:30, but he didn't arrive until after 9. I politely approached him, and he checked on the computer to see if the windshield was available. He informed me it needed to be ordered and assured it would be done by 12 pm. I agreed, thinking it wouldn't be too long of a wait.
However, as the hours passed--12 pm, 1 pm, 2 pm, 3 pm--there was still no progress. I was stuck there because I live quite far from their location. Meanwhile, the "manager" continued to serve other customers (over 30 people who arrived after me) without even acknowledging the delay or apologizing. He walked past me numerous times, completely ignoring my presence. I also noticed he was notably kinder to customers who were aggressive or demanding, while I sat there patiently for over 10 hours (including the time I arrived before their shop opened).
They were severely understaffed, with only about 4 workers managing the needs of over 30 customers during the time I was there. It seemed people gravitated there because of its reputation for being low-priced, with few alternatives in Richmond.
I left feeling incredibly disappointed. I even asked the manager if he could fix my side mirror while we waited for the windshield, to which he agreed, but nothing was done. Throughout the entire ordeal, there were no apologies or updates provided.
I considered asking for a discount due to the significant amount of time wasted, but I was too upset to even engage with the manager.
I hone don't know if I ever wanna go back there again.Helpful 0Thanks 0Love this 0Oh no 0 - Legit B.El Cerrito, CA031Aug 18, 2024
This place absolutely blew away my expectations for their service. I called over the phone and spoke with the super friendly owner Mr. Singh. I explained to him the issue with my 2004 infiniti G35 and he gave me a quote instantly! The price he gave beat any other shop that I called (I called 4 prior and quotes were 400+).
Once I arrived, I was instantly greeted with smiles from the friendly staff. After talking and getting a in person quote, it only took 2 minutes for them to pull my car in and start working on it. The technician, Frankie, was able to diagnose the car in literally 5 minutes and explained to me that the window motor had went bad. Mr. Singh then gave me an official quote of 130$!!!! This beat almost every other shops price by more than double.
While they were working on the car, I explained to Mr. Singh that I was also interested in window tint which they also specialize in! He happily showed me their options and even recommended what percentage to get for different types of driving.
After 30 minutes, the car was finished and I was absolutely blown away at how efficient and professional this shop was. I was honestly expecting there to be slight damage on the door card but there was absolutely zero damage and looked like it was new. If you're having any type of window trouble I highly recommend this shop, not only for their unbeatable prices, but they're outstanding customer service! Any future window problems I have WILL be taken care by Mr. Singh and his staff.Helpful 0Thanks 0Love this 0Oh no 0 - Kayla P.Santa Cruz, CA061Aug 21, 2024
They got me in same day for a broken back window. Lower price than others quoted, and really quick & friendly service. I was in & out in 40 minutes. makes getting bipped less stressful knowing they're here- highly recommend!!
Helpful 0Thanks 0Love this 0Oh no 0 - Patricia M.Auburn, CA01Jul 26, 2024
ZERO STARS. this place now does tinting across the street this guy is the most incompetent person I've ever encountered I could see light through my back windows my windshield had multiple creases and dirt under the tint. side windows in front and back top 1/2 inch didn't even have tint at all he rounded the corners so there were gaps of light showing through finally got him to replace windshield and he put on tint so dark I can barely see out of it at night they refuse to refund me or fix it.
PS. just because you watched a youtube video doesn't mean you can tint.Helpful 0Thanks 0Love this 0Oh no 0 - Jay S.San Francisco, CA12941Jun 5, 2024
Amazing service, value, responsiveness, and integrity. Really appreciate Kirat for all his help and service. Top notch!
Helpful 0Thanks 0Love this 0Oh no 0 - Cat F.Sausalito, CA0355Jun 13, 2024
Today they replaced the windshield in my Toyota Previa.
Quick.
Best Price.
Excellent Customer Service.
: )Helpful 0Thanks 0Love this 0Oh no 0 - Eloise R.Richmond, CA162149208May 11, 2024
And good Oakland fashion somebody tried to beat my window while at work. Unfortunately, I was able to call them ahead of time and see if they have my my glass stock. As able to come down first thing in the morning and give my glass a pair hands down they beat pricing anywhere else around the bay
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 30, 2023
Took in my 2014 Honda civic for a windshield replacement. Called in the AM for a quote and they honored their dollar value when I brought it in . Waited 30 minutes, and about an hour of labor. It was a fairly quick swap. Good workers and the guy at the register is nice and honest . Will be coming back for future issues
Helpful 1Thanks 0Love this 0Oh no 0 - CR G.San Diego, CA05May 9, 2024
Very nice service, good communication and happy to serve.I recommend to everyone to visit once .
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