Marty's Appliance

My 15 month old refrigerator stopped working and needed a new compressor. I called Maytag and they couldn't/wouldn't help me. Marty's investigation revealed this one was having these issues/ ordered the parts/ repaired the appliance with no charge for me. They are reliable, honest and great to do business with.

We have purchased several appliances from Marty's Appliance. We find Marty to be a straight shooter and fair with pricing. They have a large inventory so we've always been able to get our appliances quickly. Recently I was looking for a Kitchen Aid dishwasher and didn't see it available on Marty's website so I went to the KitchenAid website and it was available there. But thinking we prefer to shop locally, I went to Marty's Appliance in person to check on availability and Marty said that he had the dishwasher - on sale - and could be delivered in a few days. Woo hoo!

I learned through this price checking endeavor that Marty's prices are fair and honest. If you're going to have an appliance delivered and installed, I would lean towards purchasing through Marty's Appliance because they're reputable and their workers are vetted. You don't know who will show up if you buy online.

I also didn't get a good vibe from the KitchenAid website. Why would a manufacturer sell their product and compete with the merchants who sell their products, often times under-cutting them in pricing? I feel KitchenAid should be directing online customers to their distributors. All I could think is that KitchenAid is re-selling merchandise - maybe refurbished, sold as new. They accept returns, so it's plausible. That's just my guess. I'm sticking with Marty's because every experience we've had has been positive.

Bought a washing machine from them. Brought in the in the size of my old washer and asked for something bigger. No hassle, the young man was in and out. Very happy.

Yelp
Marty's Appliance
My wife and I sincerely do not recommend Marty's appliance, and here's why... We went to Martys Appliance on the recommendation of our only local appliance repair man. Being from a nearby small community we wanted to support a local business. He highly recommended Martys. When we got to Martys, we discovered he only carried stainless steel appliances. The white model we came to find out was $150 more expensive than what we heard from the repairman and what we saw on big box store's websites. Plus $200 for installation. We went ahead: ordered, scheduled the delivery, and paid for it. After the installation crew had arrived and removed the old dishwasher, they began installing the new dishwasher. The problems began when the handle to the water supply valve broke off and flooded the kitchen and laundry room. The crew had to scramble to open the water meter box at the curb, as it was the only shut off. Things got worse when the crew discovered they did not have the right adapter to connect to the water supply as we have a modular home. Why they were not prepared for this eventuality is beyond me. In a rush, they decided to leave the front, lower panel off the dishwasher in case we had to (for some reason) change the water supply hose to the old hose; which they left on the floor. This made no sense because changing that hose would require removing the dishwasher. I was forced to call a handyman, and beg him to come quickly to connect the water supply to the dishwasher. The handyman was floored that they had not done this part of the install themselves. He was forced to go to town twice to get the proper adapter and supplies as I live 4 miles from the nearest hardware store. His services cost $175.00. Later, it was discovered that they had only put one screw to hold the dishwasher in place under the counter when it fell forward much to my wife's surprise. Not only that, but also the crew had left the water shut off tool standing up out of the meter box for all to see. Our last disappointment came when I finally spoke to the manager, Patrick, who would only refund $50 for our trouble. Suffice it to say, I am very disappointed in the sales and service of Marty's Appliance except everyone was friendly and timely.

Marty's will do in pinch. Marty seems more interested in talking you into HIS choice of appliance. He's the only business owner and salesman more interested in talking himself out of a sale, rather than actually selling you what you want and what you went there for.
If you go to Marty's Appliances, buy what YOU want, not what floats Marty's boat.

My refrigerator died after over thirty years. I was recommended to go to marty's appliances cause I'm new to the area. Patrick, who I spoke to, was so helpful and so friendly and not high pressure. That he made buying a new refrigerator easy, breezy. He gave me a fair price on the refrigerator, but I still did some looking around and went back there, probably 2, maybe 3 weeks later. And they still honored the price that he quoted me. I highly recommend Marty's appliances. If you're looking for any kitchen product, they have good products at fair prices. And also kudos to the 2 gentlemen. That brought my refrigerator and installed it. They even gave me a little bit of time to clean behind the refrigerator. They were on time, they were friendly. If you need any new appliances, I highly recommend Marty's!

I called Marty looking for a soap dispenser part to my dishwasher. He found the part and advised the cost of repair. At this time it's difficult for us to do the repair but he told me you don't have to fix it now, you can still use it just throw the soap pod inside the washer after you load it. I loved the fact he didn't push the repair but took the time to give me advice.
Great guy, it's hard to find appliance repair people these days .

Gayle and I recently had a very positive experience at the Marty's Appliance store and with the employee who installed our microwave.

We are a couple months into our new house and the first appliance challenge was our microwave that shut down in the middle of re-heating a cup of coffee. The previous owners of our home left everything in first class shape, and in this case the microwave turned out to be 20 years old. So things happen. We figured that the fuse blew and realizing the age of the appliance and the effort it would take to remove it from the built-in and repair, we opted to buy a new unit.

So, I did some Yelp research and found Marty's Appliance as a local small business with great recommendations. So we drove down to the shop (with measurements) and I'd say within a half hour, we picked out a unit and set a date for installation. We talked with Marty himself, who was very knowledgeable and interactive on what we needed. We settled on a nice Whirlpool unit and paid what I thought was a good price (with installation, including hauling the old unit away).

The only downside to our visit is our feeling that mask usage among store employees could be improved. But unlike other reviewers on this page, I'm not willing to throw the baby out with the bathwater. But I will deduct 1 star from an otherwise stellar consumer experience.

In the several day interval between purchase and installation, we came to realize all the ways we use a microwave, and what we were missing. Gayle depends on it as the kitchen clock, while we had long lost count on how many reheat tasks we perform. So when the new unit was installed, it was like welcoming back an old friend.

The installation guy (who was wearing a mask) was great and diagnosed that the fuse blew, which then tripped the breaker. We also learned through this experience that microwaves usually have a 1 year warrantee and that it's almost always easier and cheaper to buy a new unit, rather than repair. The fact that our old unit was almost 20 years was fairly impressive for what I understand about microwaves.

Anyway, who knows when the next appliance challenge will present itself. But if and when it does, Marty's Appliance will be a prime consideration.

We rent and are not usually happy with the service people chosen by the rental agency. We have been very satisfied both times they have come to do repairs. They are prepared with the parts and tools, the people know what they are doing and do the job well. They are in and out quickly. I highly recommend using this company for appliances and repairs.

Excellent sale and delivery of a new washing machine today. Jordan did a great job.