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“Charlie, Jeannette, Vanessa and Jackie all make you feel like you are their one and only customer!” in 5 reviews
“They have everything you need: wash bay, dump station, vacuum, ice machines, super security.” in 6 reviews
“They have an area with a vacuum with a extra extra long hose that will reach inside of your RV to vacuum it out.” in 4 reviews
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Overall rating
44 reviews
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1 star
- Anna G.Riverside, CA2991Jul 14, 2018
Cannot say enough wonderful things about this storage facility. From the front desk staff to the owner, the care shown for their customers exceeded our expectations. The fact that DaddyMac and his staff went out of their way to assist us in starting up our rig after our battery went dead in 105 degrees weather for over an hour without any hesititation left us speechless and so grateful that we choose this RV storage facility.
The facility has well spaced spots, clean bathrooms, large RV space for washing rig/vehicle, ice area, and dumpsite.
Highly recommend checking this storage facility. A++ in our books!!
Rick & Anna GHelpful 0Thanks 0Love this 0Oh no 1 - Valerie V.Costa Mesa, CA03Nov 17, 2023
Read the fine print. You are stuck to a yearly agreement no matter what. If you move or are ill they will not work with you. People love coming in the weekends to wash their personal vehicles as well making it impossible to wash a trailer after a trip.
Helpful 0Thanks 0Love this 1Oh no 0 - Don T.Chino Hills, CA010Sep 23, 2022
I've been with McBrides for nine years-really enjoyed the amenities and the women in the office were great to work with. Then, as others have stated, I received my notice that my rent would go from $270 to over $400 a month even though I was in the middle of a year lease. Spoke with the office manager who was great but couldn't do anything about it, then spoke to one of the McBride sons who have taken over the business. He talked about the need to raise the rent to match current rents of other storage facilities and ignored completely the annual lease I was in. Later the manager said they would let me out of my lease due to the rent increase and I quickly found a new spot nearby for less than what I was paying at McBrides.
Really appreciated the way McBrides used to conduct business, and everyone has always been great to work with, but it's time to move on.Helpful 2Thanks 1Love this 2Oh no 0 - Warrior P.Placentia, CA0108Aug 20, 2022
Read all the reviews carefully, especially the one and 2 star reviews. It's all true. Had a space here for 8 years. On 8/19/22, I received my Sept. invoice for over $400! Thinking there was a serious mistake, I called and found out that sons have taken over the business and decided to bring all rents up to "...current market value". I did not get the letter they claimed they sent. Neither did lots of other customers. I was told a letter would be emailed to me immediately. Still waiting on that. Contract was violated by not giving customers proper notice. My rent went up 59%, or $154 per month, to $416 per month for a 12 X 40 parking space. I was told that I could terminate tenancy at any time without penalty due to the rate hike.
In less than 24 hours, I found a storage facility close to McBride's for less than my original monthly payment. It doesn't have the amenities that McBride's has, but I never used those amenities anyway.
When I terminated my contract on 8/20/22, I was told I had to give 45 day notice! What a ripoff! I said no way, that yesterday I was told I could terminate at any time. What a mess! Communication to customers has always been extremely poor. Read the contract carefully before signing. Better yet, don't sign, and go someplace else.
It's a nice facility in a decent area, but not at all worth the exorbitant rates they are now charging. Go elsewhere and save your $$$$.Helpful 4Thanks 0Love this 0Oh no 2 - Cesar G.Rosemead, CA813237Mar 24, 2021
I've had a spot here for almost 10 years and I really like everything about this storage place. The amenities are awesome. Covered dump station and RV wash. Air pump, water, ice, and fire wood all available onsite. It's the perfect location for storage. Best part, wide lanes for backing in our RV. So easy!!
Helpful 0Thanks 0Love this 1Oh no 0 - Jeanne L.Miami, FL4312344Sep 15, 2017
Revised review: the owner is determined to cheat regardless if a tenant follows the contract to the exact word.
So the bully wins because you can't fight crazy. We paid the cash ransom with Police present asking if we wanted to press charges but we just wanted to be done and far far away from this place ....
AND will NEVER NEVER NEVER recommend this place, as nice as it is, to ANYONE for any cost due to the owner.
Read the other bad reviews - they speak the truth. - all is good until you try to leave.
Never use this place. Be warned.
Not too far of a drive from the OC using the toll road. Very clean and secure. The wash area is nice for rinsing off the dust and the high stairs are great.
Used then for a repair to our slide out and it was convenient.Helpful 6Thanks 0Love this 1Oh no 0 - Coorosh R.San Dimas, CA1526343Dec 8, 2019
Make sure u read the contract before U sign anything!!!! They automatically renew ur contract and if u want to move out early they stop charge u for the whole year !!!! Ridiculous my opinion and they are not open to negotiating at all... I will never ever bring my items here ever again
Helpful 2Thanks 0Love this 1Oh no 0 - Desiree W.Chino, CA357Jan 25, 2019
This place is a ripoff. Beware when you are wanting to go somewhere else, they will rob you blind to get out of your "leased" space. Just know there are plenty of more affordable places out there. Do your homework!!
Helpful 5Thanks 0Love this 1Oh no 0 - Judy G.Hesperia, CA15124Nov 15, 2018
We toured the facility while looking for storage for our RV. We were put on a waiting list for a opening coming up in about a week, the girl behind the counter said.
Yesterday they call my husband and tell hi the space is open and they want to fax the paperwork to us. He's on the other line with a customer and asks if he can call back in 15 minutes. She say that would be fine.
He's still on the phone with the same customer 10 minutes later and asks me to call McBrides back about the rental space opening.
I call and said " Someone just call us about a opening in the facility, we are on a list and gave our name". The person I talked to said " Oh we already rented that space!" I told her someone had just called, and my husband said he would call back in 15 minutes, that was only 10 minutes ago. She said " I know, but we rented it to someone else!" No customer service!!
I should have read the reviews before stopping in. I'm thankful I didn't move my RV into that place! I decided to post my review, to help others decide...
"Look somewhere else, their prices are twice as much as other place anyway". We were told it would be $288.00 a month for our RV. We were paying $149.00 before a storage facility that has wonderful people working there. Don't go there you've been warned!Helpful 3Thanks 0Love this 2Oh no 0 - Janette F.Chino Hills, CA31511May 5, 2019
Best place for an RV storage. The RV parking lot is very roomy and spacious. Very organized and friendly staff. Highly recommended facility for RV Storage and Repair services.
Helpful 0Thanks 0Love this 0Oh no 0
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