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Review Highlights
“The estimated arrival time was 45 minutes but Omar got there much faster and switched out the tire quickly.” in 39 reviews
“Shukran from Metro towing came to the rescue on Sunday night and he was right on time and was super quick in his work.” in 12 reviews
“Luckily Dublin Service Center wasn't far away and my Tesla was dropped off at the repair shop in no time.” in 20 reviews
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About the Business
Business owner information
![Photo of Sam F.](https://s3-media0.fl.yelpcdn.com/buphoto/1Do_0exGHK5q5ODgUC9QaQ/90s.jpg)
Sam F.
We provide 24/7 towing and recovery service to all vehicles from light duty sedans to heavy duty trucks, along with emergency roadside assistance that include: Lockouts, Winch-Out, Fuel Delivery, Tire Changes, Jump Start, Battery Change Services and load swaps. We also have vehicle/RV storage. Our ETA's and prices are amongst the best in the industry and we keep our standards to the highest when providing towing service & roadside assistance. Our heavy duty towing division consists of Towing, Hauling, Load-Swaps, Decking/Undecking, winching, landoll and low boy services and more. You are one call away from excellent service, don't hesitate. We are also providing heavy machinery and equipment transport. Call for free estimate 24/7.
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Ask the Community
Q:
How much for a tow from Pleasanton to Stockton?
A:
Hello, It usually depends on the vehicle and what the problem it. It ranges from $300-$375. Some cases it might be higher and some cases might be lower.
Wes L., Business Manager
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Overall rating
212 reviews
5 stars
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1 star
- Tim W.Dublin, CA14Aug 25, 2024
I recently got into a serious car accident, and Juan, the tow truck driver, went above and beyond just towing my car. From the moment we met, he was incredibly professional and understanding. On the way to the body shop, we had a great conversation that really helped calm my nerves during such a stressful time.
What truly stood out was that even though my insurance didn't cover the ride back home from the shop, Juan negotiated with his supervisor to make it happen. This level of care and commitment to customer service is rare to find. Juan is not only great at his job, but he's also a genuinely good person. Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - 240282347Jul 11, 20241 check-in
Our car overheated, so we ordered a flatbed tow. Mansoor with Metro Towing came to the rescue within 15 minutes. He was so friendly and considerate, and he was careful handling the car. We had a quick and painless tow experience. Highly recommend.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Wes L.
Aug 5, 2024
Hi Kristen,
Thank you for taking the time in sharing your roadside service experience here with our local team. We are filled with gratitude by your comments and satisfied to know that our efforts do not go in vain. Thank you for the feedback regarding Metro Heavy Duty Tows in and we wish you a great day ahead. - Larry D.Gray, TN10684Jun 29, 2024
Metro Towing saved the day last Tuesday when I needed a tow from work just a few, short hours before hopping on a plane back to the East Coast. The service was swift and reliable with great customer service. My AAA benefits were out to great use. Thank you!
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Wes L.
Jul 2, 2024
Hi Larry,
Thank you for your 5 star rating of Metro Towing. We appreciate your survey response and wish you a pleasant day.
Sincerely,
METRO | Towing, Roadside, Recovery - Frank G.Livermore, CA0241Jul 6, 2024Updated review
Very patient and took care of the towing with ease. I had used their service before and the customer service has been consistent.
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Wes L.
Jul 10, 2024
Good afternoon Frank,
Thank you for your 5 star rating of Metro Towing. We appreciate your survey response and wish you a pleasant day.
Sincerely,
METRO | Towing, Roadside, RecoveryAug 13, 2022Previous reviewCar broke down, Ramzi came through and towed my car and gave me a lift to the service center. Great guy and very skilled!
- Kristian R.Dublin, CA13636Mar 20, 2024
Metro did a great job with my RV. Rishad contacted me promptly and stated in contact with updated arrival information. He was very courteous, explained clearly his process, and executed it smoothly. He first jumpstarted my RV using a remote starter, and we kept it running while he hooked up the RV to his tow vehicle. He drove it carefully to the tow location and make sure I was satisfied with everything before he left. Would highly recommend!
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Wes L.
Mar 20, 2024
Hi Kristian,
Thank you for your patience regarding this RV tow service. We apologies for any inconveniences that may have caused you while your requested for service but we are glad Rishad was able to assist you to the best of his abilities. We at Metro Towing take pride in our work and grateful to provide our community with heavy duty towing service and roadside assistance. Wish you a great night and thank you for your feedback.
Sincerely,
Metro RV Towing Services - Tao L.Vallejo, CA14Aug 5, 2024
Jay came out to help me twice in one day. Fast and great communication. Handled my vehicle with care.
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Wes L.
Aug 5, 2024
Hi Tao,
Our #1 priority is to provide exceptional tow service to our customers and consistently deliver the quality and reliability from Metro Towing. We appreciate your feedback and thank you for allowing us to provde you with our roadside solutions. Well wishes and hope you stay safe. - Michael B.Davis Tract, San Leandro, CA014Aug 5, 2024
One of my workers vehicles broke down on the freeway a few weeks back. Metro in livermore was there ASAP good people great service.
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Wes L.
Aug 5, 2024
Hi Michael,
Thank you for your 5 star rating of Metro Towing. We appreciate your survey response and wish you a pleasant day.
Sincerely,
METRO | Towing, Roadside, Recovery - Howard P.San Jose, CA016Jul 22, 2024
Recommended by Tesla. Came promptly in late evening, about 9PM. Replaced 12V battery. Very nice interaction. Would use again.
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Wes L.
Jul 22, 2024
Hi Howard,
Thank you for sharing your battery replacement service with us. We appreciate your feedback and thank you allowing us to provide roadside assistance to your Tesla.
Have a great and wonderful day.
Sincerely,
METRO | Towing.c Roadside, Recovery - Dennis K.San Francisco, CA231088Oct 29, 2023
Great company. Told me 30-45 minutes they were quicker. Loaded up my truck with care. The driver, Alex, was awesome. Super professional and friendly. He drove us and our truck back to the city. He's a great driver and was nice to chat with. (Alex, good luck with the holidays, with Niner, Raiders and Cowboys fans in the family. Ha ha) his truck inside was super clean also.
I'm in the auto repair business and I can tell you there are a lot of bad tow companies out there, these guys are awesome. And the price was a lot less than expected. They could have taken advantage of us since we were on a bad spot, but they didn't. Thanks Alex and your team.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Wes L.
Oct 29, 2023
Hi Dennis,
We are so glad to see your great experience regarding our towing service in Tracy, California. Thank you so much for your feedback and we truly appreciate your honesty. We are in the people business and do know that we get called out for service in a time of need not want but that doesn’t mean we take advantage of anyone. Our priority is to get our customers quickly and safely back to their families and off the road. Once again thank you so much for sharing your feedback and wish you a great day ahead.
Sincerely,
Metro Heavy Towing Service, Tracy, CA 95304
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