Minit-Tune & Brake Auto Centres

I had to fix my squeaking brakes so I searched on Yelp for some suggestions. Then I found Minit-Tune Richmond! The best decision I've made.

Jackson and his team was amazing! Initially when I called for an appointment, I asked for a check-up for the brakes, and then fix the brakes if necessary. When I dropped off the car, there was a miscommunication. He thought I only wanted a check-up. However, that was clarified quickly and he even got his team to stay through lunch to finish the fix on my Matrix. WOW!

On top of all that, he added a free oil change and replaced a missing nut on my tire also free of charge.

I've never seen such customer appreciation from any auto centres before. Great job to Jackson and dedicated team! I'm sure I'll be coming back to Jackson for all my car maintenance from now on.

Suggest you ask total cost before you drop off your car. I went there to do car oil change, something like maintenance things. It should be less than $80 in my mind, but it turned out to be more than $250. Realized more cost came from other stuffs which may not really need. I would refuse to do so if they call me and ask my opinions. Too bad

All of a sudden, my car's USB Port is not charging, and upon checking on Yelp, I found Minit-Tune in Richmond. I called at around 12ish on Saturday thinking that they may not be open or even if they are they may not have time for my very very small job.

To my pleasant surprise, after a few rings, a gentleman answered and after telling him my problem, he asked me to see him at 3:30pm! He did say that they are very busy but still willing to take a look see for me, naturally, I expressed my appreciation!

On arrival, I was a bit taken with how busy this little shop is, but only after standing at the counter for about 5 mins. I was acknowledged by Jackson (the gentleman on the phone), he immediately took my car in and asked us to come back in about an hour. Seeing how friendly everyone is when they come in, I know that all are regulars, which is a good sign already!

Jackson, then proceeded to check my car and his advice was to use another power outlet instead since the car's USB may not have enough voltage for my multi-headed charger. He also checked all the fuses and they all turned out fine.

With mystery solved, I am now happy to use the other power outlet. Jackson was so nice that he only changed me a minimum fee, which is very generous of him to do so!

Thank you Jackson for accommodating me in such a short notice and also on a busy Saturday afternoon!!

Super nice staff, very quick and efficient service even though they work in a very small space. I emailed them to book an appointment and they were quick to reply and book me in.
They were just doing an oil change for me but found a nail in the tire and immediately called to see if it was alright for them to fix it. The entire appointment only took about an hour.

Richmond Minit-Tune is the shop to visit if you need your car inspected or serviced for the right price with no bull. We've been bringing our older Camry with an active check engine light to Jackson and his team since we took ownership of it last year. Not once were we told anything more than needing not to worry about said light because it's just a broken sensor that won't affect the performance or functionality of the car.

They are very straightforward and only perform the services that must be performed. If they find anything else, they will inform you but won't touch your car any more unless it's absolutely necessary (like a couple missing lugnuts we didn't even notice when we first got the car; we were not charged for replacements). If they find anything that will need addressing later on, Jackson will give you an estimate of how much longer you can go before said work must be performed.

Honesty and automotive knowledge are key parts of their business practices while upselling and other tactics to maximise profit are not. It is often busy at the shop but Jackson will always try to work with your own busy schedule and squeeze you into an appropriate timeslot. As for speed, that varies depending on the type of service and the number of mechanics present. However, it is clear that Jackson and his team strive to get things done right (i.e. not rushing) in as little time as possible.

Whether you know cars like the back of your hand or nothing more than your car's make and model, Richmond Minit-Tune is a shop that will never cheat you and take care of your car so it can keep you moving.

Thought I had found a diamond in the rough, but will need to keep looking. I like Jackson, but I don't think I can trust the service of "his guys" anymore. Had a few car services done here and things seemed good, until I noticed an oil leak.
Looked under the car and it was coming from the drain plug of the oil pan. Tightened the plug then called and emailed, and Jackson reassured that a new drain plug gasket is installed with each service, despite the continued leak with 2000k remaining until next service.
"It could be the oil pan not being flush any more" Jackson tried to reassure.
But already being suspicious, I ended draining the oil and, low and behold, no gasket installed. While I was under the car, I also suspect that my oil filter wasn't changed.
Despite Jackson suggesting I make an appointment to have it looked at and "fixed", trust is already lost and I'm not going to set myself up to be disappointed again.

Still a goodish place to have your car repaired however it has become extremely busy now and is difficult to book an appointment in a timely manner. There is pressure on mechanics to move faster and work later which must at some point result in mistakes or poorer work.
Pricing has also moved higher for the same work.
I have now moved to H Tech Motor on Minoru Blvd for my work but feel Minit-Tune is still a OK to good option; just not great anymore.

I feel like most people who are not super car savvy are always scared of being cheated by their auto mechanic. I have been going to Jackson for my oil change, maintenance and other odds and ends for three years now. I have never once felt that Jackson tried to sell me any additional services or overcharge me for any services. His prices are extremely reasonable and the service prompt. I needed to make an urgent appointment for a check engine light and oil change and he was able to accommodate me the same day. He didnt even charge me for looking into the check engine light since it was a relatively small issue.

Highly recommended with friendly and honest service.

This guy is quick, friendly, and efficient. My simple oil change cost less than $40 and the car was ready to be picked up within a few hours!

It might be a bit hard to find this place since it's a bit hidden away, but it's definitely worth it! It's also great that they're so close to the skytrain station since you can simply just go somewhere along the Canada line while they fix up your car. You can also walk to Aberdeen Centre, which is a mere 5 minutes away.

Fantastic experience. Jackson got me in and out in a few hours while other mechanics couldn't squeeze me in for weeks. Really friendly and funny and honest; I never felt pressured into an upsell and he was straightforward about what I needed. One thing that really stood out was he sat down next to me to outline what my car's situation was and commiserated that it was a little expensive for everything. Other mechanics treat expensive repairs so casually, but I felt Jackson respected that I work hard for my money and shelling it out quickly is a real hit. That compassion and understanding is so important. A real gem to find as a desperate traveler far from home. Jackson, if you ever open a shop in Boston let me know man!

Minit-Tube is freaking awesome!
I originally get to Canadian Tire to get them fixed but after seeing a $1,200 bill I went to shop around.

Jackson was great and did everything plus more for cheaper. He was great to talk to, and you get the sense instantly that he has your best interests in mind. He fixed a bunch of small stuff for free and even replaced my damaged windshield wipers without asking for free.

This place is getting all my business moving forward including oil changes. I used to go to Mr Lube because it is so convenient and usually cheaper. Jackson says he take 1 hour to do an oil change so you need to be willing to wait or wander. It take 1 hr because he looks over your car for a full hour though! Like that is unreal service!