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Review Highlights
“Jorge and his team were professional, responsible, reliable, hard-working, and have great attention to detail.” in 64 reviews
“Booking an appointment is so easy with his website and he was super prompt We really appreciated the great work they did with our cars.” in 3 reviews
“I was taking my Tesla to ecogreen in Redwood City but unfortunately they closed down.” in 3 reviews
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About the Business
Business owner information
![Photo of Jorge A.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Jorge A.
Don't they say that time is our most valuable possession? We value your time as much as you do! - Fast & Efficient Waterless Car Wash - Detail interiors (shampooing) - Detail exteriors (claybar & wax) All at the convenience of your home’s driveway or job’s parking lot !
Location & Hours
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Amenities and More
Ask the Community
Q:
Can the detailing service remove odor in the car? There has been a long lasting chemical-like smell in my car that I'd like to remove.
A:
Hi there! To remove bad odors in a vehicle, it will need the interior to be fully detailed and get an odor treatment (an extra). Also, it is extremely important to first identify the source of the smell and take care of that to avoid any recurring… more
Jorge A., Business Owner1 person found this helpful
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Overall rating
89 reviews
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- Jennifer W.Menlo Park, CA1363Dec 9, 2019
Jorge did a very thorough job of cleaning the interior of our Land Rover. He paid great attention to detail and scrubbed every inch of the car that it looked brand new after it was done. He was very easy to work with, answered all my questions, was very hardworking, and very knowledgeable about car detailing. I used to take my car to Lozano's and Ducky's and I always felt they always rushed through the wash. I'm switching to Jorge's service from now on.
Helpful 0Thanks 0Love this 0Oh no 0 - M. B.Palo Alto, CA1453Jul 14, 2024
The detailing work itself is fine. However, their monthly subscription plan is a bad deal if you travel frequently. Their calendar often shows very few openings per month, and if you are not able to accommodate THEIR schedule, you're out of luck and will LOSE your payment for that month. Missed services don't carry over - so they always win and you lose. Their subscription plan has no flexibility, so you will be liable for the annual payments, even if you need to cancel. I recommend to pay for services as needed, to make sure you don't get taken advantage of like I got.
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Jorge A.
Jul 14, 2024
Hi Marisol, our monthly plan is for the person who has a vehicle they would like to maintain on a monthly basis. Which is not everyone, our policy is very simple. Schedule your appointment every month because credits do not carryover to the following month. If you cannot get your vehicle scheduled because you travel so often, then booking on a “as needed” basis is for you. Otherwise it would defeat the purpose of the “monthly maintenance” plan which is to maintain your vehicle on a monthly basis so that in the long run we save some time detailing your vehicle because it’s being maintained hence why we give a huge discount to our members.
We spoke about this over a year ago and you agreed, that’s why you decided to cancel your monthly plan and now over a year later you text me asking for credit of a missed appointment from over a year ago and threatening me with a bad review. Hopefully you can see how we would be the ones to feel taken advantage of.
As for accommodating our members and flexibility for their monthly service, that has never been an issue. We usually are about a week out so everyone has always been able to get in on their monthly service. I strive to keep all my people happy by rescheduling whenever needed, cancelling whenever needed, changing locations whenever needed, and even refunding whenever needed. So no, clients are not responsible for “annual payments even if you cancel”. I don’t appreciate the misinformation.
If a full refund of your missed appointment helps, please let me know. I’d be more than happy to issue you a full refund. - Will K.Menlo Park, CA110365Nov 28, 2023Updated review
I've been using Mobile Waterless Details every month for the past 4 years to take care of our two cars.
Jorge has been nothing but fantastic, detailed and reliable service every time as wells as great communication and fair prices.
I can recommend the service and know our vehicles are in good hands with Jorge and his team.Helpful 1Thanks 0Love this 0Oh no 0Jun 4, 2019Previous reviewWe used to go to a hand car wash in Redwood city until they shut down lat last year and have been looking for the right solution ever since. Mobile Waterless is precisely that and better. It's super convenient to book, and the service has been quick, thorough and very reasonably priced
I have been working with Jorge, who has been doing a great job. We did four cleanings with him , and he goes above and beyond and with an eye for details.
We will continue to use these guys and highly recommend them! - Geoff B.San Francisco, CA151May 17, 2023
We've not professionally washed our BMW since we bought it over a year ago, preferring to do it ourselves at home. That becomes taxing over time. So we wanted a pro to take over. Jorge did such an incredible job that we're signed up on the monthly plan. It's just miles better than we could do or could have expected and the car is cleaner than when we picked it up from the dealership. I forgot to take pictures so the one I'm sharing is from 3 days later. Just get your car professionally washed by Jorge.
Thank you Jorge!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Jorge A.
May 17, 2023
Hi Geoff ! Thank you for the kind feedback. We appreciate it very much! We are thrilled to have you onboard, see you soon!
- G Y.Menlo Park, CA03Jul 2, 2024
Jorge has detailed our cars over the past 1-2 years, and always leaves our car looking like new. He is a true professional - upfront transparent pricing online, clear prompt communication, 100% on-time and reliable with his appointment times. And the quality of his work is superb. Highly recommend!
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Jorge A.
Jul 2, 2024
Thank you for your support! We appreciate you taking time out of your day to leave us your feedback, we look forward to many more years of detailing your vehicles!
- Abhishek M.San Jose, CA24511Oct 8, 2023
Excellent service, highly recommend everyone. They have attention to detail. My car looks brand new. Will be going with them again in future. Best in the bay area.
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Jorge A.
Oct 8, 2023
Hi Abhishek, thank you for the kind words. We look forward to seeing you soon!
- Jun 15, 2021
My wife and I were looking for a waterless car wash and are so lucky we found Jorge with Mobile Waterless Detail.
Booking an appointment is so easy with his website and he was super prompt
We really appreciated the great work they did with our cars.
We will definitely call on Jorge for his great service in the future!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jorge A.
Jun 15, 2021
Hi Adrian, thanks for the kind words! We are very happy we were able to come out and get your vehicles detailed and ready for the summer. We are looking forward to keep working with you and your wife. See you next month!
- Sachin G.Fremont, CA017Apr 16, 2023
I have used Jorge and his team on my two cars, one SUV and another minivan. They always arrive on time, are never rushed. Detailings were done were nicely, transforming the car both on inside and outside. I added leather work as well. My next will be to get the headlights de-fogged on my minivan. And have setup a monthly plan after seeing their work and work ethics. Would highly recommend them.
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Jorge A.
Apr 17, 2023
Hi Sachin! Thank you for sharing your experience with us. We are thrilled to have you onboard and look forward to getting your headlights restored, it will be a night and day difference!
- Lauren ..San Francisco, CA02Oct 23, 2023
Jorge and his crew are so professional, amazing attention to detail, easy to communicate with and overall, outstanding value! We are on the monthly service and it is the BEST!
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Jorge A.
Oct 23, 2023
Hi Lauren, I appreciate the feedback very much, thank you! We are excited to have you joined our members program. We’ll see you soon!
- Steve M.Albany, CA030Dec 2, 2021
It's always a bit of a gamble when you try a new service provider, but I was encouraged by MWDs professional website and prompt response to my inquiry. They even sent a reminder text the day before my appointment. Good omens.
When they arrived, Jorge and his helper got right to work and spent over two hours getting my filthy, neglected car back into showroom condition. Obviously I expected improvement, but I'm stunned at how good they made it look!
Professional, friendly, hardworking, and fairly priced. I'll definitely use them again.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Jorge A.
Dec 2, 2021
Thank you Steve! I’m glad we had the pleasure to meet you, it’s always great having the opportunity to prove ourselves and deliver quality work to our new community members! We will be seeing you soon! Happy Holidays!
- shana s.Palo Alto, CA20621May 8, 2023
Jorge and his team were professional, responsible, reliable, hard-working, and have great attention to detail. They cleaned up every piece of dog hair, and left the car looking even better than it did on Day 1. Thank you Mobile Waterless Details!!
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Jorge A.
May 8, 2023
Hi Shana! We appreciate your kind words, thank you very much! We are looking forward to seeing you again!
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