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- 32316Aug 11, 2023
Great customer service and our bubble tea was delicious We got ours with 50% sugar and that was perfect
Helpful 0Thanks 0Love this 0Oh no 0 - 寒Victoria, Canada02Apr 15, 2024
Nice bubble tea! Friendly cashier! I ordered brown sugar pearl tea, it is quickly done
Helpful 0Thanks 0Love this 0Oh no 0 - Erika D.Victoria, Canada012Jun 23, 2022First to Review
Beware, rude owner and tasteless, overpriced food. I posted this review on Google Maps yesterday. After receiving the rude and unprofessional response from the owner, I went back and edited my original review that mentioned "bubble gum" instead of "cotton candy" syrup. When I wrote this review, I legit thought the ice cream came with bubble gum syrup for some reason, but I was wrong and it came with cotton candy syrup instead. Honestly, it makes no difference at all and only serves to reinforce my point: The ice cream was flavorless, unremarkable and overpriced.
Anyway, here is the review:
Went there today and ordered the Rainbow Candy soft serve. I asked for no jelly beans and they forgot the sprinkles. Honestly, I did not care too much about that, sprinkles are mostly for aesthetic purpose anyway.
The cotton candy syrup was the real letdown. There was barely any of it, just a thin coating on the ice cream, and it tasted like nothing. Even if they had given me more syrup, I still don't think it would have tasted like cotton candy. That's how non-existent the flavour was. I literally paid $7 for a vanilla ice cream that tasted the same as a McDonald's $1 cone. Why did I go here instead of McDonald's?
Extremely disappointing experience overall. This place feels like a scam...
Here is what the owner replied back with:
Thank you for your words. We always welcome customers who have a good taste and eye to provide us some feedback which allows us to perfect our products. But definitely not welcoming someone doesn't value our food and creates something out of nothing and slander others. Actually, we never ever have bubble gum favourite at our store. Please read the ingredients on our menu carefully. If you like bubble gum, feel free to go to your "McDonald's" and ask for it! Hopefully, you could find it there. Please do not ask for Mc Cafe at Starbucks.
Extremely disappointing to have someone who doesn't know how to enjoy good food. It is such a waste for the food.Helpful 0Thanks 0Love this 0Oh no 0 - Safa Z.Vancouver, CanadaSep 11, 2022
cute spot for bubble tea and ice cream in downtown victoria! not too many places with actual good bubble tea in victoria, but this place is a gem. a little on the pricier end otherwise would give full marks!
Helpful 0Thanks 0Love this 0Oh no 0 - Laureen P.Folsom, CA467619Aug 13, 2022
What a delicious treat!! I had an affogato and was in coffee Heaven! The smooth espresso perfectly complimented the creamy vanilla ice cream. I only wish I had more time to try all the other treats on the menu. The fruit slushes sound amazing!!
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