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About the Business
About us: Mona's Burgers & Shakes is Walnut Creek's favorite neighborhood Burger Joint since Sept 2014. We are locally-owned and operated, come into our cozy dining room or take advantage of the great Walnut Creek weather by having lunch or diner on our outdoor patio to enjoy the finest tasting Burgers, Sandwiches, Vegetarian options, crispy/delicious Fries, "best in town" Milkshakes, home made drinks, espresso drinks, and a great selection of Draft Beer & Wine. Our mission statement: "We want to create a 'restaurant-ship' with each customer, our passion is excellent service, serving high-quality products, and delivering the best value in West Walnut Creek, Lafayette, and Pleasant Hill". Our products: It has always been, and will always be, about quality. We're passionate about serving the finest-tasting burgers. We deliver 100% Niman Ranch Angus Chuck, California grass-fed beef (never frozen), no antibiotics or hormones added. It's about local produce, delivered fresh daily from farm-to-table, the best quality fries and onion rings from Lamb-Weston Co., the finest coffee and espresso beans from Moschetti Inc., and our careful selection of fine beverages, craft beers and wines to make Mona's Burgers & Shakes the best restaurant in Pleasant Hill, Lafayette and West Walnut Creek!
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Recommended Reviews
Overall rating
593 reviews
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1 star
- bianca P.Daly City, CA072Aug 15, 2024
This is my first time. The decor was wonderful, and the food was delicious! The homemade ranch was incredible!! I was dipping my burger and fries.
More staff are definitely required during peak times. We have patience and understand that the staff was extremely busy, so we had to wait longer than we should have for our order to be taken. I am definitely am coming back.Helpful 0Thanks 0Love this 0Oh no 0 - Elise G.Antioch, CA061131Aug 4, 2024Updated review2 check-ins
It's been about 2 years since we first visited here.
Food tastes better. More seasoning but lacked sauce in the burgers. We visited 8/3/24. Group of 5 for a birthday. We dined in. Place felt very stuffy and humid. No adequate AC and the raw onion in the kitchen overpowered the sitting area so definitely irritated our eyes and noses during our sit down lunch. It's also very compact and small inside with bench style seating. Towards the end it got very crowded which was not comfortable considering it was hot inside. The initial guy that greeted us was not friendly during the whole encounter. Our hostess had a much more pleasant attitude. We ordered 5 burgers: Truffle burger, Screw the diet burger but fried egg was asked to be cooked over medium and it wasn't, Diablo burger subbed with grilled chicken, Cali burger sub with grilled salmon & Diablo burger. 3 large order of fries( skinny and potato flats which are skinny wedge cut style) . Fries come in good portion size so you can definitely share a basket with 2-3 people. Side of chocolate shake, Nutella shake and a glass of Merlot. Total cost before gratuity was $146. Good spot but very tight if you eat indoors. Otherwise overall it was a good lunch. My rating is for the space, ambiance and lack of AC. Also... burgers were a tad on dry side needed more of the special sauces the menu said each came with. But, overall we will likely visit again!Helpful 0Thanks 0Love this 0Oh no 0Sep 5, 2021Previous reviewWe purchased the Diablo, Cali and bbq burger. Not bad. They give you lots of fries as well. The only thing missing was some seasoning in my opinion. We took it for takeout.
- cheril f.Lafayette, CA0291Mar 24, 2024
I am a long time customer of Monas. As of today, I would recommend that you ONLY order to go and not use table service. Despite only three customers at 4 pm they staff found time to chat among themselves and not wait on customers. I was overcharged for Happy Hour and got attitude when I noted the price difference from the regular menu. I asked for a box for my half eaten turkey burger (not Happy Hour). and instead my plate was thrown away. When I was recognized as a regular customer, all I got was "sorry". No price adjustment or future credit.
The burgers are good. Service is not.Helpful 3Thanks 0Love this 0Oh no 0 - Aug 22, 2024
After moving away and returning for business, Mona's still delivers the most delicious, well-prepared hamburgers around. The basket of Flat Fries are super crispy and deliciously yummy and potato-y. Although I was too full for one of their famous shakes, I can still vouch for how amazing they are with only the freshest milk and ice cream. Don't be alarmed about the laid back service because it's worth the wait. Small indoor seating but sufficient outdoor seating area. This is a don't miss located in the Lunardi's shopping center. Five super stars inclusive of the many toes I've eaten here before this review and visit.
Helpful 0Thanks 0Love this 0Oh no 0 - Rohan A.East Bay, CA03Aug 25, 2024
Not the best service. Would recommend their food but not the service especially if you are trying to get food with your children.
Helpful 0Thanks 0Love this 0Oh no 0 - Far K.San Ramon, CA513828Aug 4, 2024
Excellent spot for burgers and milkshakes! Very nice friendly service and has a neighborhood feel where they know your name. This is a kid friendly place so if you don't appreciate the sound of kids at the table next to you, probably not your kind of place.
Helpful 0Thanks 0Love this 0Oh no 0 - Tuff M.Pleasant Hill, CA352740Jul 30, 2024
This is our go-to spot for a spicy charbroiled burger and brew. Love the Diablo Burger and Chipotle aioli for the skinny fries. They have a good selection of draft and bottled beers available. Kids love the selection of milkshakes as well.
Helpful 0Thanks 0Love this 0Oh no 0 - Roxanne M.Martinez, CA072Aug 22, 2024
Service is always great! Love the hot dog and the veggie sandwich. The sweet potato fries are definitely my go to.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris L.Millbrae, CA30147162Jan 30, 2024
Despite positive reviews and a recommendation from a Facebook food group, I was unfortunately underwhelmed. We ordered 2 burgers, a small truffle fries (although a large came out and we were charged for it), and a strawberry lemonade (they also brought out a Coke that we didn't order); that's two things wrong out of 3. I'm not sure if the guy was new or what happened.
The best thing was probably the strawberry lemonade. The burgers didn't have much flavor, and the truffle fries didn't have too strong a truffle flavor either. What was also odd was the cheese in my truffle burger. It was supposed to be goat cheese, but definitely was not. Goat cheese does not have that stinky smell certain cheeses have, but whatever they put in the burger did. You can even see in the picture that big slice of cheese that is different than what goat cheese typically looks like.
Other than that, the service was pretty good, and the ambiance was nice. There wasn't anything special about the food that would draw me back though, unfortunately. It may be worth it for happy hour?Helpful 0Thanks 0Love this 0Oh no 0 - Apr 22, 2024
Great little spot right next to Lunardi's, burgers were tender with lots of flavor... I absolutely love the chocolate shakes, rich, thick good quality chocolate ingredients. Service is fast and prompt. It's got a small little indoor area and patio seating.
Helpful 0Thanks 0Love this 0Oh no 0
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