Mr Lube

I brought my wife's jeep in for his first oil change, and the guys were great. They were very professional got the job done explained everything they were doing. I would highly recommend taking your vehicle here for any services they are able to provide. I am sure you will be happy with the service. Thanks, Mike.

They quoted $90 plus tax for a simple job like fixing flat tire by removing a nail.
The car repair shop next door is more reasonable.

Came by for some oil change action.

Staff are friendly and professional. They record the VIN so that the service records are on file, which makes things easy.

The coffee machine here says $1, but it seemed to dispense for free. They have several flavours such as mocha, which is nice.

They also offered me a complimentary newpaper but I didn't bother.

The oil change went pretty quickly I must say. They also checked the various fluids, and found a dirty engine filter. This place marks up the filter quite a bit compared to places like Canadian Tire, but this is expected since they also do the installation.

Overall everything went smoothly and quick.

I'm reading lots of spotty reviews here for oil change services, and I can't talk to that at all, but I CAN talk about their tire check services here, and they are GREAT!

The other day, the tire pressure light started flashing on my dashboard, and it freaked me out. Nothing like a neon glowing glaring "alert" light on your dashboard to get one all riled up. No way to avoid the glaring light, too. And of course I had a bunch of medical appointments all this week, and I need my car to get to them all. Of course. So today, en route to one such appointment I passed this Mr. Lube, right on the corner of Arbutus and 10th, and despite the small parking lot there being full, I pulled in. A nice guy directed me to one of the two drive-thru service bays. I told him the issue, he said it'd be about a 10-15 minute wait, and I said ok, I'll wait (I had no appointment or anything. So I was just glad they could work me in. It definitely looked busy there today).

A tech checked my inner car door frame to see the recommended tire pressure, and as I sat in my car, he (or someone else) filled all my tires with the correct air pressure. (I guess all four were low. The sudden onset of colder weather affected all four tires' air pressures). They were so stealth-like and quiet and fast, I didn't even see the tech/s do this. All I know is, five minutes later, a guy is knocking on my window, telling me it's all done! I asked how much I own them and he said...NOTHING. What? Am I still in Vancouver? Am I dreaming? Getting something here FOR FREE? A needed car service? FOR FREE?

WOW.

I was so impressed. And I gotta say, the guys here were so nice, to go above and beyond and patiently help me navigate my way out of the service bay, in reverse, through the obstacle course of cars parked at all angles in their little parking lot. (They were all so patient, and I was a little nervous with these maneuverings in reverse). What great guys.

So.... I don't know the deal here with oil changes or other car services, but they sure helped me with checking my tires and filling them with air, and not even charging me. They saved the day for me!

Safety first!
I popped in to Mr: Lube today as I realized one of my rear brake lights wasn't working.
After carefully checking, Vihan figured out the reason: wires were not properly connected and so no turning light came on.
He quickly repaired this problem, and didn't charge me!

Made my day! Thank you so much, Mr Lube and Vihan.

I don't recommend this location for oil changes, and specially for tire changes at all. Don't leave your keys with them and leave, otherwise they will screw you. From my experience, they will make a flat tire and have you buy tires from them, I had a terrible experience with this business!

Bali is amazing. Trustworthy incredible service. Jason is great also! Friendly and competent.

Mr Bali really helped me out a few days ago. I had driven over a clump of snow and it had displaced the cover under the car that keeps mud from covering the mechanical parts underneath the vehicle. It was rubbing on the ground and making a horrible noise after about 50k. For free they zap strapped it back up for be.
Yes, their oil changes are more expensive than out in the 'burbs. It is worth it to me not to need to drive across town.
Thanks Mr Bali and crew for helping me out.

Leaving my car there for them to repair a nailed tire, got called back after 20 mins with a new big nail on the other tire ( I carefully checked all tires and never seen that noticeably big nail before coming to Mr Lube). They said they cannot repair it (expecting a new tire). I was angry as I had no proof to show. I proceeded to other store "Ms Tires", and they said both tires are totally fixable. I got them fixed for 25$ each, meanwhile Mr Lube was announced 70$ each. Eventually, I am still happy since I had a better price in another store with good service, thanks to Mr Lube Arbutus ;) .

The most helpful and nicest staff you could ever meet. I have been going here for years for my oil change and every time they have been helpful, quick and clear about everything going on with my car. Bali has helped me multiple times and goes out of his way to show any issues and give me a km and time limit for needing a fix. Will continue to come back for the service!