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Your Paver Especialist
Family owned and operated since 2007
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17 years in business
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Review Highlights
“This occurrence didn't catch me off guard, as John explained, "When sand is applied, air pockets can form.” in 32 reviews
“I contacted Nelson and he sent one of his employees to my house immediately to take care of the issue.” in 15 reviews
“Sandy told us the job would take 4-5days and the crew stuck to their schedule, in fact they finished early.” in 26 reviews
About the Business
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Glayston S.
Mr. Pavers is ICPI and Diamond-Certified to install all types of pavers for any hardscaping project. Count on our experienced crew to install bricks, stones, and concrete pavers with the highest caliber of proficiency. You'll appreciate that we always work fast without sacrificing an ounce of quality in our work. Using proven installation methods and techniques, you'll get a reliable, durable structure that will last for years to come. All pavers are installed according to precise industry standards. For example, our paver driveways can withstand heavy vehicle traffic and extreme weather.
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220 reviews
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- Confidential C.Fremont, CA01Sep 12, 2021
We are so thankful to Mr. Pavers and their Design Consultant Mr. John Cordova for such a wonderful job in redoing our driveway and front yard.
My wife and I had been wanting to redo our driveway and front yard for many years. However, due to budgetary reasons, we had not been abled to do so.
We had searched for companies that would perform dependable, high quality work, but also at an affordable price. We found that Mr. Pavers met all of our needs and demands for our project.
From our first meeting with Mr. Cordova, we felt at ease with his expertise and understanding for our project needs. His advice for our project was invaluable, including his transparency in sharing ideas from past projects completed by the company.
We even had the opportunity to visit past projects completed by Mr. Pavers, and, without exception, every past client that we contacted was extremely satisfied by the work performed by Mr. Pavers.
As we were pressed for time in starting and completing the project, Mr. Pavers crew showed up to our home in a timely manner as expected. From the tearing and demolition of the old driveway to the completion of the project, Mr. Pavers crew was able to complete the project in a matter of ONE WEEK!!! Amazingly efficient and professional!
By the end of the project, our home had the following:
-- a brand new driveway and side yard completed with beautiful pavers
-- a front porch with leading walkway and steps with matching pavers integrated with the driveway
-- side yard area covered with artificial grass with the most realistic appearance that would never need watering in these most demanding drought days
-- embedded accent lighting in the driveway, walkway, and front porch that is flushed with the paved surfaces and looks most-beautifully lit in the evenings and nights
-- additional accent lighting in the artificial grassy area
All the work above was performed by Mr. Pavers in a matter of one week and at about 30% less in price compared to the nearest business competitor. Some companies were not even able to come close in terms of providing us with similar completion time and price estimates as Mr. Pavers was able to accomplish.
We also had the pleasure to interact multiple times with Mr. Pavers Company Owner Mr. Glayston Soares, who cared very much for our project needs, particularly in the final steps of the project.
Mr. Cordova, Mr. Soares, and Mr. Pavers crew are absolutely the best as professionals in their industry, and we wholeheartedly recommend them for your project needs without reservations.
Most Sincerely,
Carlos J.
Fremont, CA., 94536Helpful 0Thanks 0Love this 0Oh no 0 - Andrea L.San Francisco, CA011Jul 31, 2024
We had pavers installed in the driveway and pool deck. Our old concrete was all cracked and uneven. The pavers left us with so much more living space. The job was done fast and precisely. They did everything that I requested and more. John and Alvis were very responsive to my needs and changes. The workers cleaned after the work they had done.
The pavers look beautiful and a lot less maintenance. As a senior, it made my life easier. No more weeds.
I would recommend MR. PAVERS to everyone.
Thank you, Mr. Pavers!Helpful 0Thanks 0Love this 0Oh no 0 - Jeffrey B.Lawrenceville, GA031Aug 23, 2024
Had a small project that other service providers doing pavers wouldn't take. Mr. Paver was glad to have the business. Several Travertine Pavers around the pool's skimmer basket had sunken and were allowing rain water to pool worsening the sinking of surrounding pavers. Phoned on Wednesday to set up an estimate on Thursday, work was scheduled for Friday 8am-10am. The estimator, Matt, who came Thursday afternoon, assured me there wasn't anything structural or serious going on. He said pavers around the skimmer basket tend to sink after pool construction (2017) in 3-4 years. He said I was lucky to have gotten almost 7 years with barely noticeable paver sinking. Matt noticed some other sunken pavers around the enclosing fence's gate and said his crew would take care of those as part of the job. The job was small enough to remain in Mr. Paver's very affordable minimum price quote.
The crew of 2 arrived right at 8am on Friday (today) and got to work on removing the sunken pavers, preparing the ground under them, tamping the sand and clay material down to level it and placing the same pavers that were removed back in place. No breakage at all. Took about 2 hours for the entire job which included fixing some other sunken pavers around the pool enclosing fence's gate. Work site clean-up concluded the job ..... and no sand or other material got into the pool!!!
Great local company with a focus on ethics, affordable pricing and quality work.Helpful 0Thanks 0Love this 0Oh no 0 - Rod J.Santa Rosa, CA16121Aug 3, 2024
I chose Mr Pavers to install paving stones from my patio down the side of my house and out to my driveway. This involved paving around raised planters and a curved path to the driveway. They did an excellent job, I couldn't recommend them more highly. The entire job was completed in only 2 days of work. They stayed late on the second day to finish up.
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Glasyston S.
Aug 6, 2024
Hi Rod,
Thank you so much for your great review, as well as being a valued customer! It was a pleasure working with you and we hope to do so again in the future. Thank you, again, for choosing Mr. Pavers.
Kind Regards,
Mr. Pavers Team - Andrew P.San Ramon, CA06120Aug 19, 2024Updated review
Regarding his reply, again I am disappointed with his dishonesty but am not surprised.
The company google reviews has many 1 star reviews as well as yelp, so I am not sure about 90% satisfaction rate when you have 3.7 star review. Mr Pavers is the first construction company I hired ever since I lived here and I am not sure about the 'previous' contractor warned him about me. Nice try to discredit my review in a dishonest way. Yes the pictures I posted are not all final products because I corrected his mistake and had him come over to fix. He had to send his guys many times because his workers would do very minimum work and brush off and hide other defects. And Glayston never inspected the work and demanded the money. Instead, he complained about coming out too many times. Don't you want to inspect your employees work before demanding the money? I wanted him to come out 1 time to fix it. Anything more than that, he should be apologizing for my time. As of today, he still hasn't addressed all the problems I've mentioned. I called him to fix it and he said it would come today, Monday 8/19/24, but he never showed up. So the problems still exist.
I went on a vacation for 14 days in June because I was told the job would be done by May. My mother stayed behind during the 14 days and I told him to continue the work. He would rather work else where until I came back. "We could not work there" is a lie. Yes, swimming pool guy started working on my pool when Mr. Pavers was done with the demo. Swimming pool contractor spent 10 days to finish his work so Mr Pavers could resume his work. However, Mr. Pavers started filling dirt and soil concurrently before the pool guy finished the work. Mr Pavers broke water pipes, electric lines, 4 trees, all upright light fixtures, electric conduit, grill equipment and artificial turf he installed was damaged. These guys are reckless.
" We rarely have a customer that expects the owner to be on site all the time" - Yes we do. I want a project manager to be on site to lead the workers. You don't have a project manager and you are never at the site with your workers. This is the root of the problem.
"unfair projection of what our goal was with you and we stand on the fact that we gave you credits.." Glayston gave me credits. I didn't mention in the original review because it wouldn't be fair for him after I shook his hand but since he brought it up, here is what happened.
He destroyed 4 of my trees by accident. He gave me $700. This is not any near what would cost to replace my trees. In fact, he couldn't find the same size trees, so he gave us money for little trees which will take 2-3 years to grow back to how it was. I could have asked to replace them apple to apple which would have cost him much more. He broke our Viking grill equipment, doors, side burners. They are top brand. I gave him a break and didn't ask for money but now I will ask for the damage. He broke low voltage light lines. He said he is not reliable anything buried under ground. He broke water pipes.
He broke electric conduit. He fixed. He ruined my sliding doors because he sprayed polymeric sands everywhere. My screen doors got stuck. I vacuumed and asked him to vacuum once more. My doors are not smooth as before. I never asked for the damage. Dust is everywhere on my windows and doors and sliding rails. I asked him to power wash and he said no because he doesn't want to be reliable for paint peeling. He installed artificial turf in front yard and it was melted down right away before I saw the finish product. He claims it is my windows fault. Why wasn't I warned about it? He gave me credit for half of what it would cost to replace. Why did I settle with it? Because I told him he put in effort and I feel bad so we agreed to lose 50/50 each. He simply doesn't have experience on artificial turf. He broke my swimming pool remote receiver. Gave me $200, not enough to buy new. and so on. I wish he didn't bring up the credit he gave me. Mr Pavers is reckless.
"We remain very proud of our quality and service"
I have about 30 pavers lights installed. They were taped up on each connection and they are not water proof. No junction boxes, just wires hanging on the ground with electric tapes. and so on.. They charged me $250 for each light and charged me for a transformer, $600, they didn't install. "Quality", "Honesty" is not the right word for Mr. Pavers.Helpful 1Thanks 1Love this 0Oh no 1Business owner information
Glayston S.
Aug 17, 2024
Hi Andrew, we're very sorry you feel this way and it has come to this. We want to make note that we RARELY respond to a Yelp review but we felt the need to respond to your accusations. As you mentioned we have been in business for over 20 years, doing on average of 240 jobs a year. We have 219 yelp reviews on our company profile which do not reflect the amount of jobs we do. Even having only 219 yelp reviews, Mr. Pavers has a 90% customer satisfaction. We deal with all sorts of customers personally and we always try really hard to please and accommodate ever single one of them. But sometimes, for as much as we try, we cannot please EVERY one of them. They are very hard to please and have a history of complaining ( your particular Yelp review history is proof of that). In fact we were informed by one of your previous contractors that you were extremely difficult to work with and '"to proceed with caution" but our sales consultant felt very good about you and we decided to take the project on. They like to micro manage and don’t accept the fact that we work with a product with some manufacturers allowance on defects by industry standards. The pictures you posted are not from the finished product. They were taken during the construction process and every one of them was addressed by our team . Your project did start on April 23rd, but what you forgot to mention is that your project had a pool remodel happening at the same time and that Mr. Pavers got back on site several weeks after the start date and during the course of your project you took a 2 or 3 weeks vacation and we could not work there either. Also you forgot to mention that you kept putting us off when is was time to make a payment because you weren't "happy" or there was some little detail that didn't fit your expectations. We rarely have a customer that expects the owner to be on site all the time . No paving company does that. That's why we have crews that are experienced and that we trust to do the work correctly and if there is a problem, we FIX it. We are not going into every detail "from our side" that made this project very difficult to manage but this has come down to what we feel is an unfair projection of what our goal was with you and we stand on the fact that we gave you credits for the things you asked for and are leaving you with a quality installation that you can be proud of forever. We remain very proud of our quality and service to our customers and we have MANY homeowners that would verify this.
Aug 16, 2024Previous reviewThe quote I received from Mr. Pavers was highest among 3 other quotes I received, however, they seemed to have more experience so I chose them.
Pros: They have man power. So many crews and they can do your project really quick.
Cons: The majority of crews are not experienced. The owner is never there to manage the project. The quality of workmanship is not there. They cover up and lie about doing the work properly.
As I mentioned, the workers are not that experienced. They made numerous mistakes on my project and the owner or project manager never to be found on site. When I report the mistakes to the owner/manager, I get a reply saying "They did it right" (without seeing it) After sending pictures/proof, he agrees to fix it but never apologize. I told him I don't want to manage your guys but you are never around to inspect your guys work.
Most of Images below are recent photos. It was much worse before. This is after their several attempts to fix. He will claim the final product is not like this. That is because I had and will have him come as many times until he fixes it. I have done the project management for him past few months.
1. Around a tree, they made a rectangle border when I asked for a curve. The owner claims it was my fault because I never told them how I would want it. Not true. Told the sales lady three times I would like it to be a curve there when she measured how much pavers they would need. Even if it was true, wouldn't you want to know how the client want it done? And how do you explain the weird angle around the tree and against the retaining wall? the workers have no clue and there is no manager on site. And they don't speak English so I cannot communicate with them.
2. Water is coming towards my back door. I told him numerous time the level is off but he refused to listen stating his guy did it right. Why is he so stubborn? After they completed the job, I showed him with the level and it was off. It was too late to undo the entire work, so he offered me a channel drain in front of my door. Quite ridiculous but I agreed to it just to find out he charged me for it. For 16 linear feet, $1500. He claims I got a good deal because he did more than 16 feet. Well, I measured it to be under 10 feet. Very deceiving.
3. Too many cracks and dings. Some are bigger than a penny size. I complained about it to the owner. He said it was acceptable according to manufacturing spec and said his house pavers are in much worse shape than mine. Well, that is comforting.
4. The work started back in April and was told it was a 2 weeks job. It is Aug and still going. He demanded the final pay many times in the past 2 months but 2 months after, the work still isn't finished.
5. The part I am most disappointed with is his honesty and integrity. He never apology for his mistakes and blames clients. Maybe he is stressed out from many jobs sites but this is not a way to treat clients. When I saw them burying broken pipes, I asked the workers and the owner to throw away the old pipes. They said no. Their job is to install new drain but never replace the old. Ok. Technicality. My fault. I asked them to at least throw away broken pipes laying around on the surface after the demo, the owner agreed. Shook hands. I came back into house and he left the site. I looked down and saw the workers were burying all old broken pipes only 2 inch below pavers. I immediately called the owner and told him about it and he said the workers threw them away. Hm.. He had left the site and I am the one who watched the workers. He also tried to charge extra items that weren't installed such as transformer. When he asked me for the final payment, I asked him for the final invoice with an itemized list. He said he already knew the exact amount so no need. I insisted I get the invoice with an itemized list. His sales lady sent me one and it contained few items that they didn't do. I asked him to remove those items and they replied back with updated amount but that it still contained a item that I've asked them to remove, a transformer. He never forgets to add extra items he installs on the list but conveniently 'forget' to remove items he didn't install especially after I asked him to remove. If this is not dishonesty, I don't know what is. He is very deceiving.
Overall, it wasn't a pleasant experience with the owner, Glayston. He seems to have a defense mechanism and honesty issue and never listen to clients just to find out he made mistakes. He never apology. Every time, he make mistakes he claims he has 20+ experience. This job quality is not what I expected from a company that has been around that long. I am pretty sure he started out with a good intention of helping people in his early career but later became dollar sign only. He claims he does about 30 jobs per month and proud of the volume. Maybe that is the problem. - Mike B.San Rafael, CA021Jun 25, 2024
John, Nelson, and the entire crew did an exceptional job on our backyard project.
The team was highly professional and in my opinion real craftsmen. They finished on schedule, doing everything they promised and made some good suggestions during completion which we incorporated into the project.
All in all a great experience.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Glasyston S.
Jun 28, 2024
Hello Mike,
Thank you for your great review. We take pride and maintaining professionalism and doing efficient work, so we're very happy to hear everything was satisfactory. We hope to work with you again soon!
Thank you,
Mr. Pavers Team - Charyl B.Pleasanton, CA7874Jun 13, 2024
Mr. Pavers did an amazing job on our front yard pavers. We are very happy with the results, and it looks great!
The quality and workmanship was first rate and they completed the job in 3 days. I would highly recommend them!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Glasyston S.
Jun 14, 2024
Thank you Charyl! We greatly appreciate the positive review. You were an absolute pleasure to work with and we are greatly proud that we were able to satisfy your needs! Sincerely, Mr. Pavers team
- Craig N.San Ramon, CA02712Mar 16, 2024Updated review
I recently discovered one loose paver on the front step walkway leading to my front door. I contacted Nelson and he sent one of his employees to my house immediately to take care of the issue. I could not be happier with the amazing customer service from Nelson and Mr. Pavers, thank you!!
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Glasyston S.
Mar 18, 2024
Thank you Craig. We appreciate you being a valued customer with Mr. Pavers.
Jul 8, 2022Previous reviewI wanted to take the time to give Mr. Pavers a shout-out for the awesome experience I had with them with the pavers they installed at my home. The whole process went extremely smoothly starting with John, in sales, who gave me many options and explained everything in great detail so there were no surprises. Once my project was started Nelson came out with his amazing, hardworking crew and immediately started a communication thread started between John, Nelson, and myself. I knew exactly when the different stages of my project would start and be completed through the communication thread that was set up. I couldn't be happier with the way my paver project turned out and highly recommend Mr. Pavers for any of your paver needs. I do want to add that I received 3 other paver quotes and a few of those other companies misinformed me about installing standard pavers up against my home thus blocking the air gap which should not be done. Mr. Pavers easily solved this "problem".... Thank you Mr. Pavers!!
- John B.Pleasanton, CA061Jun 18, 2024Updated review
I am updating my review once again (from 3 stars to 4) now that the surplus pavers and pallets that were blocking one side of our driveway have been removed, but be aware that these materials may remain on your site for several days after your project has been 'completed'.
In our case, there were 2 stacks of empty pallets and 2 partial pallets of pavers blocking more than half of our driveway for 4 days (including a weekend), and we had to consolidate stones from two pallets onto one and stack empty pallets into a single pile to make room for family members coming to visit.
To give credit where it's due, I want to reiterate that the paving work itself was done quickly and well; we just hadn't expected to have to move stones and pallets ourselves to be able to use our driveway.Helpful 0Thanks 0Love this 0Oh no 0Jun 15, 2024Previous reviewI am subtracting stars from my earlier review because we have had several empty pallets and two partial pallets of unneeded pavers sitting in front of our driveway for 3 days (so far). We just consolidated stones onto a single pallet ourselves and moved the empty pallets out of the way to provide parking access for our daughters who are coming over for Father's Day tomorrow.
I was surprised to see no follow-up on the debris and extra pavers, so I texted Glayston to remind him about them. He said he'd let their supplier know, but could provide no idea of when things would be removed because he doesn't control his supplier's schedule.
While the work installing the pavers was well done, the job remains incomplete when debris and surplus products (that blocked half the driveway) are left behind.Jun 13, 2024Previous reviewWe highly recommend Mr. Pavers; they are not only extremely competitive on pricing, they are responsive, fast, and professional! We thought our project (replacing driveway and front walkways) would take 4-5 days, and they finished it in 3, with excellent results!
Glayston was wonderful to work with, and the team on site was incredibly quick and hard working in spite of the hot weather! Their experience shows in the quality of the work, and they cleaned up thoroughly as well.
We love the way everything looks, and so do our neighbors! - Catherine M.Princeville, HI012Mar 8, 2024
had a new driveway and walkway installed.
SO HAPPY WITH THE RESULTS.
Staff did everything they promised, came as scheduled, working with us to redo look of the front of the house. So happy we went with pavers. Money well spent ,totally upgraded front of our home.Shout out to John who was so patient and knowledgeable.Helpful 1Thanks 0Love this 0Oh no 0 - Tim H.Danville, CA509Jul 12, 2024
This is the 2nd job I had Mr Pavers do to my home and like the first one, completely happy with the professionalism, time of completion and quality of the product!
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Glasyston S.
Jul 16, 2024
Hi Tim,
Thank you so much for being a valued customer with Mr. Pavers. We're ecstatic to hear that you're pleased with the results. Please don't be a stranger and let us know if you should need anymore work!
Thank you,
Mr. Pavers Team