Review Highlights
“Mike from my medical transit was super professional, efficient, and most importantly took my father to and from his appointment safely.” in 7 reviews
“Sam arrived right when I was ready to go, even though I was running later than expected.” in 5 reviews
“They took my mom to a doctor's appointment, and she needed to be transported by gurney.” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
![Photo of Mike G.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Mike G.
Our mission is to provide ADA approved transportation for all types of non emergency needs. Doctor appointments, Airport shuttle service from airport to hotel and back, Gurney transport. Providing help with Stairs up and down with mechanical stair lift so we can meet your medical needs and appointments! My Medical Ride provides professional, courteous, reliable, and safe transportation. We are dedicated to our customers with the highest quality care and direct focus of meeting the needs through transportation services. Please call to reserve and book an appointment.
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Overall rating
11 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Kate G.Sunnyvale, CA0161Jun 10, 2024
Definitely two thumbs up. My family and I had an excellent experience with My Medical Ride transport service. We had a hard time finding a gurney ride for my mom over Highway 17 on short notice, but Mike and Sam rose to the occasion and beyond. They squeezed us in, showing up on time and providing gentle, caring, and friendly service. My mom was comfortable and relaxed throughout the trip. What's more, they were flexible and patient at transfer time which we much appreciated. Then they were just as awesome on the ride home some days later. Pick this business with confidence they will treat you very well and get you safe and sound to your destination. Thank you guys.
Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer P.Belmont, CA03Jul 27, 2024
Mike and Sam were amazing. My experience with them was easy from start to finish. They had were great with communication, able to answer all of my questions and concerns, and were kind, professional, responsible, helpful, knowledgeable, reliable, and friendly. All I had to do was provide their contact information to the nurses and they took care of all the details. Sam arrived right when I was ready to go, even though I was running later than expected. They accommodated my last-minute request and provide a valuable service to those who need a ride home from surgery. I will be using them again and would definitely recommend them to others. I cannot say enough positive things about them. Thank you Mike and Sam; you and the wonderful service you provide are appreciated!
Helpful 0Thanks 0Love this 0Oh no 0 - Etc T.San Mateo, CA04Apr 22, 2024
Top notch medical transportation professionals, their dynamic team is there get you to your appointment on time, safely and swiftly.
Helpful 0Thanks 0Love this 0Oh no 0 - Jill H.Pleasant Hill, CA015Sep 20, 2023
Our family had an exceptional experience with My Medical. They were easy to make the appointment with (even calling on a Sunday afternoon for a Monday morning appointment), the team was communicative and on time, and the whole process was very safe and professional.
Best of all, they were kind, gentle, and empathetic to our family throughout the whole experience. They took my mom to a doctor's appointment, and she needed to be transported by gurney. This could easily have been a bit scary and traumatic, but they put all of us at ease instantly. When the appointment ran significantly later than we expected, they were patient and understanding (and nice to chat with as well).
Throughout the experience, I really appreciated the human touch to it all, as well as the excellent service. I will 100% call them again and would highly recommend them.Helpful 0Thanks 0Love this 0Oh no 0 - Michaela P.Pacific Grove, CA01Oct 16, 2023
We met Sam when my father was discharged and needed transportation home. We call My Medical Ride Transit Services for all of his transportation needs. Sam and Mike have provided excellent service. They are punctual and excellent communicators. Most of all, they provide peace of mind.
The Pruitt familyHelpful 0Thanks 0Love this 0Oh no 0 - Qun1 L.Mountain View, CA01Apr 26, 2023
Mike and Sam are so much helpful. Both of them are professional and proactive. Most recently, my father needs to go see doctor and requires gurney service, Mike and Sam come to the site with sufficient time to make sure everything is taken care properly. The service is effective and reliable and I couldn't recommend them high enough. Thank you both!!
Helpful 0Thanks 0Love this 0Oh no 1 - George S.San Francisco, CA016Oct 5, 2023
Run. Needed a ride from St. Mary's. Any car was OK. Quoted $75, billed $175. He sub contracts to an Uber driver who has no related qualifications. Th cab fare is $16.50. Been a while since I've been this ripped off :(
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Maykel G.
Oct 5, 2023
Hello George!
I just wanted address the misinformation that has been put up today. We are a medical transportation company that patients get released to go home with our insurance policy in play. We do non emergency transportation. We scheduled you for a pick up at a rate of $175 from St. Mary’s on the day you requested. We were there waiting for you at the scheduled time. You did not call us or contacts us to let us know that you were staying one more night at the hospital. You called the following day and explained yourself. You could have called and you didn’t. You asked to be take home on the next day. I rearranged my drivers schedule to accommodate your last minute request. And today I charge you the price we agreed which is a great price and I didn’t raise the rate for the cancellation. I really do not approve of your comments after we took care of you even after you made no attempt of contact to let us know any info martini of your situation. You are tasteless and companies shouldn’t help people like you who don’t appreciate good help. Have a great day and I hope Yelp recognizes your lame attempt to discredit our company and rescinds your rate. - Mele F.SoMa, San Francisco, CA01Feb 24, 2023
Mike is a trustworthy and reliable driver, he makes a person like myself who has health issues feels comfortable and safe while taking regular rides to and from dialysis 3 days a week. #grateful
Helpful 0Thanks 0Love this 0Oh no 0 - aidan f.San Francisco, CA021Oct 11, 2023
I had a catastrophic accident a couple of weeks ago. It's going to be awhile before I'm out of the wheelchair. Getting to medical appts for follow-up is really challenging, especially navigating the 13 steps into the house. My first experience with a different service was a bit of a nightmare so I was nervous....but My Medical (Mike and Sam) was very professional: on time, gentle, friendly. Bonus - they also have a great sense of humor and after what I've been through I needed a laugh. We've hired them again to transport me to my upcoming appt. Thanks guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Giovanni H.San Francisco, CA03Dec 24, 2022
Mike from my medical transit was super professional, efficient, and most importantly took my father to and from his appointment safely. I'd work with my medical ride transit again!
Helpful 1Thanks 0Love this 0Oh no 0
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