Napa Autopro - Searles Auto Repair
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- John D.Victoria, Canada2127Apr 13, 2016
BC Out of Province Vehicle Inspection - Victoria British Columbia
Our BC out of province vehicle inspection led me to Searles Auto Repair in Victoria. We just moved here from Alberta and I was not looking forward to the inspection in the least. When moving into Alberta I was scammed and ripped off getting it done there a couple of years back.
I Googled local repair shops, landed on Searles Auto Repair and their reviews were outstanding.
They booked me within 2 days and I dealt with Blake. I had a good idea in mind of what the cost should be going in and there were no surprises ... Blake called me after initial scans and preliminary check. He called again with final estimated costs and at the end of the day came in under his quoted amount.
It was interesting that the first thing catching my attention was that the windows in the building were spotless. The shop and grounds were pristine. Clean shop = clean work on my truck.
Read between the lines on the negative reviews ... these guys are top shelf. Trustworthy, honest and certainly not out to gouge (lol!) They could have really split hairs on my inspection and simply made me bring all required items legally up to provincial standard and pass.
I had a slight irritating rattle in the front end and have taken to 2 different shops who could not find or fix it. Blake fixed it .. smooth as silk now.
I would never consider going anywhere else. Prices are fair, quality of work is excellent, and above all, Searles are professional, honest and trustworthy.Helpful 0Thanks 0Love this 0Oh no 0 - Heather M.Vancouver, Canada302Sep 11, 2021
Good service and friendly staff. They were very transparent and upfront with cost and timeline. They also cleaned my whole car, inside and out, which would've been a large endeavor since it is normally parked under a tree and I work in landscaping. I'm talking caked on dirt, pollen, sap, and covered in leaves. Overall, very happy with Searles and will certainly go back next time I need work done.
Helpful 0Thanks 0Love this 0Oh no 0 - Bronwyn D.Victoria, Canada02Oct 9, 2014
I cannot say enough good things about Searle's! They have saved me from a terrible car purchase and have kept my PT Cruiser it great working condition. They have never overcharged, always keep me up to date on work that is coming up and even have a mini van that I used to get to and from my wedding. I would never have a problem recommending them to anyone who wants to be informed by an honest crew of skilled technicians
Helpful 0Thanks 0Love this 0Oh no 0 - D T.Victoria, Canada01Dec 16, 2012First to Review
Incredible shop, very well looked after and informed. From the front counter staff to the technicians and the way I was treated, I felt in control of my car and my money, the price that was quoted was to the penny when I paid. A very informative inspection was given on my vehicle was given and they let me know what I may want to budget for in the future to keep my car in great running condition instead of breaking down and having costly repairs. They have a nation wide warranty for when I travel and no matter what the problem is I'm looked after. For all the bad experience's people have with shops here's one that will restore your confidence and not be afraid to take your car in for service.
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