Neo Express Car Wash

Great value for a simple and quick car wash. Just make sure you have a good credit card that works cos you gotta self pay at an auto kiosk with no human attendant.

The wash was good and drying was quick. I didn't have to wait. And I plenty of free self serve vacuums so I took my time to clean up inside myself. Oh and the wet wipe they give us good for a wipe down of the dash and other dusty spaces inside.

Overall I like this place. Prices are reasonable, it's quick and the machine does a decent job. Will be back.

If you love your car (who doesn't?!) and wants to have it squeaky clean always, this is the place to be! they have a selection of $14/16,19 no touch per wash with free self-served vacuum. They also give away a dash board wipes too.

Better on the look-out to the rules which it was posted before you enter the touch- free car wash.
At the end of the wash, they even have an hardworking employee/employees to dry off your car. That's service!

Good quick service. Could have did a better job before you actually start through the wash.

Always quick and easy here! Never have had any issues here and there's also someone who hand dries your car too! Free vacuums are always a plus!

This car wash was good but until they messed up my rims real bad!!! I won't ever come back here again & I wouldn't recommend either if you have nice rims.

$40 a month and you are able to wash your car every day of the month, that's awesome. It's convenient and quick. I much rather go here for a quick wash than go through the gas station car wash. They have plenty of vacuums which is a big plus.

This car wash business is located on Mission Blvd in Hayward. This was my first time bringing my car and was satisfied with the service they provided.
You enter into a self-payment kiosk and choose what kind of service you want for your car. I opted for the basic for $14.
Once you enter their cleaning station, somebody will hand brush your car. It gives you instructions to place your gear on the neutral
Once done, your car is pushed to its track and takes you to several steps of spraying, washing, and blowing your car.
The final stage is when somebody wipes your car manually.
If you purchased the service with a vacuum, you are directed to their stalls and have to vacuum your car yourself
I'm satisfied with the basic car wash and had my car cleaned after several weeks of rain.
If I want my car washed, I will definitely come back here.

I see Neo Express Car Wash every time I drive down Mission from their bright lights. Recently, I was recommended to come here by multiple coworkers and friends who come here religiously. I am the type of person who usually wash and vacuum my own car at a self-service car wash or in my driveway, but I decided to try this spot to save some time and also sometimes, it is a hassle to always go to the bank for quarters.

Anyway, they offer 3 different car wash packages and each one also has an unlimited monthly wash club for about doubled the price of just 1 wash. I opted for the Best Wash, which is their highest tier and I upgraded to their unlimited monthly wash club, since 1 wash is $19 and the unlimited one is about $39.99/month. I do not live that close by, so I would always have to go out of my way to come here - I came here 4 times, about once a week to make it worth the price before I decided to cancel my membership for the following month. Having the membership saves you time because you can just go right through after the booth scans your membership sticker (they place a sticker on your windshield after you purchase their unlimited wash package) and it automatically charges your card every month.

When you first enter the actual car wash, the employees are supposed to guide your car towards the track, so that your left wheels are aligned on their track, but they are usually not even looking as they are motioning you to pull forward, but it is fortunate that my wheels were always aligned. After that, one of the employees will hand you 1 individually wrapped dash wipe, but before you have a chance to grab it and close your window, the other employee on the other side is already spraying your car with water, which results in my driver's side being pretty wet every single time. After the 2 employees spray down your car and scrub (they never scrub the side mirrors or under your windshield wipers, which sucks), you go through the machine, which I am pretty sure will damage your car in the long run, and at the end - your car goes through the dryer and another employee will be standing outside to towel dry your car, then you can make your way to the self-serve vacuums, if you want.

After canceling, I tried to remove the membership sticker and unfortunately, it barely came off - I spent 15 minutes trying to peel it off and after peeling it into about 50 small loose pieces from the sticker, the top layer finally came off and I got most of it off, but it left behind a lot of adhesive and some of the remaining bits of the bottom layer of the sticker. The sticker was probably made in a way where you were not supposed to take it off because they want you to keep the membership or something like that? I still have some sticker residue stuck on the corner of my window, so hopefully it will come off.

Besides the car wash being out of the way for me - the main reason I wanted to cancel was that I was not pleased or satisfied with how my mirrors and windows looked afterwards because they were never throughly cleaned and wiped. Honestly, I love driving, so I would not mind the drive here, if they did a better job because $40 for unlimited car washes is a good deal (if it is a good car wash, which it is not here) and they have strong vacuums that is free of charge for self-vacuuming. The best thing about this car wash was probably the free self-serve vacuuming after the wash. They have plenty of stalls opened when I go - each stall has 2 different vacuum nozzle attachment tubes and a designated spot to clip/secure your car floor mats. Overall, I think it is only worth it for those who live nearby or do not have the time to clean their car, but for me personally, I do not think it is worth the $40 for their unlimited car washes because I can clean my car way cleaner/better without potentially damaging my car from here. Side note, I noticed the exterior of my car gets dirtier more quickly after washing my car here compared to when I wash it myself, or even the few times I took it to a different car wash.

Love this place! Super convenient place to get your car washed for a cheap price, they even offer monthly memberships for unlimited washes.
Once you go through the car wash, there are employees that dry down your car. Afterwards you can use their self service vacuum area with your stall. Nice spot for a quick car wash!

This car wash is exceptional, offering an automatic car wash that thoroughly cleans and rinses my vehicle with impressive efficiency. The monthly tiered passes offered by Neo Express set them apart from other car washes, providing unparalleled convenience and attention to detail at a competitive price point.

The excellent demeanor of their staff members impressed me greatly, as did their willingness to assist me in any way possible. The well-maintained condition of the entire premises demonstrated their dedication to keeping everything tidy; even the usually overlooked areas like the parking area were spotless due to proactive efforts displayed during my departure from the location.