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Review Highlights
“Chew at Nest Dental since moving to the Peninsula and have been very happy with the quality of care and overall experience.” in 62 reviews
“Dr Finones is so sweet and she really takes time to explain and talk though everything with you.” in 8 reviews
“In these times of Covid, I was super impressed by all the precautions taken and felt super comfortable at the office.” in 3 reviews
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About the Business
Business owner information
![Photo of Dr. Jennifer C.](https://s3-media0.fl.yelpcdn.com/buphoto/beZNBNPoHkddjjz9qw3ocQ/90s.jpg)
Dr. Jennifer C.
Your health is our top priority. We pride ourselves in our dedication to provide you and your family with personalized, gentle care. Preventive care and education are the keys to optimal dental health. That's why we focus on thorough exams - checking your teeth and gums, performing oral cancer screenings, evaluating TMJ, and taking x-rays when necessary. Building a foundation of trust by treating our patients as special individuals is vital to our success. We understand how uneasy some patients may feel about their dental visits, and how we can make a difference in providing a relaxing and positive experience. Friendly, Gentle Staff Most Insurance Accepted Low-Radiation Digital X-Rays Invisalign Dental Implants Tooth Whitening Emergency Appointments Paperless Office Sedation Available
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Ask the Community
Q:
I've been going mission dental for16 yrs but the area is filled with homeless/crime however I've been going there because I like the staff and the fees are so reasonable but I'm ready to leave, just worried of the fees since I have insurance?
A:
Hi Teena! I'm so sorry, we just got an email today that you had posted a question. My apologies for the delay! Please give the office a call and we can help you with your insurance situation. Please have your insurance card handy when you call… more
Jennifer C., Business Owner
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Overall rating
154 reviews
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1 star
- Apr 3, 2024
I've seen Dr. Chew at Nest Dental since moving to the Peninsula and have been very happy with the quality of care and overall experience. She is kind and makes you feel relaxed (not always easy at the dentist!). Explains procedures and recommendations clearly. The last few times they've had complimentary toothbrushes in stock, thankfully. I love getting my oral hygiene goodie bag after an appointment! There is a parking lot behind the building for patients.
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Jennifer C.
Apr 11, 2024
Thank you so much for this amazing feedback, and also taking the time to share it. We truly appreciate your kindness!!
- Erica R.Burlingame, CA25Feb 10, 2024
I've been seeing Dr. Chew for years and appreciate her expertise and care. She cares so deeply about the precision of her work and the health of my teeth/mouth! I've had a crown, an overlay and a frenectomy. She explains steps by step, works to precision and personally texts me the next day to check in!! I always know that I will walk away with a perfect fit due to their modern technology (on-site), her skill and extensive experience. If you want technical expertise combined with genuine care, pls make an apt with Dr. Chew. I highly recommend!
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Jennifer C.
Feb 14, 2024
Wow, THANK YOU for taking the time to write such a thoughtful review! This truly makes all the hard work worth it!
- Jennifer S.San Francisco, CA756Mar 14, 2024
I've been coming to this office for about 3 years and really wanted to like this office because it is located near home, nice and clean, modern equipment, and friendly staff (RDH). However, I do not find the dentist here trustworthy although they appear to be very professional and caring. Upon a few visits early on, they suggested that i should fix one of my front teeth that was slightly uneven on the bottom. It never bothered me as it was hardly noticeable. Sure, why not. After getting that procedure done, I felt it was slightly longer than the other tooth. Fast forward 1-2 weeks later, it ended up cracking when I bit down (I am guessing it was because it was uneven with my other front tooth), so I ended up getting it redone. Instead of doing the procedure as a courtesy considering that it was just done weeks prior, they charged me again. Sure, fine.
What set me off was my last routine visit. A different dentist that I have not worked with came to see me. She informed me that I had 2 cavities (bottom molars on each side) and that I needed to come back to get treated. I don't think she did a thorough cleaning as fluoride was not given nor flossed my teeth at the end. I was very skeptical of the "cavities" because I am 40+ y.o. and never had a cavity prior and all of sudden this new lady sees me, and I have cavities now?! So, I ended up getting a second opinion and it was determined that I do not have cavities. Do not try to be friendly and chat with me throughout the exam when you are going to deceive me, very insulting and shady. Also, that front tooth that I got fixed, isn't even straight now. I guess whatever they used came off again.
EDIT: Yes, this review is for this office. I may not be in your patient database because I am not using my legal (document) name here. I have no interest in contacting the office to discuss this matter because I already know what I know. Thank you.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer C.
Mar 14, 2024
I would like to personally address this situation, but we don't have anyone with your name in our patient base. Are you sure this review is for the correct office? Your situation doesn't sound familiar to any of the staff. Could you please call the office at 650-692-5600 and ask for either Dr. Jennifer Chew (the owner) or Tina (the office manager)? Thank you.
- Feb 9, 2023
I have to admit it was a little bit longer than it should have been since my last visit, and I was nervous making the appointment. I got there and was quickly checked in and headed back before I could know it. The front desk was clean, and the process was efficient. Once we got back I got a checkup and cleaning and I have to say it was great. Adrianne was friendly and also very thorough. She explained what she was doing and offered insight to how to floss and areas to monitor. The dentist came in and I did an exam. He also was very helpful and understanding. They scheduled me an appointment for regular check ups in the future and also explained the process for a night guard with my insurance. Extremely helpful. I didnt even mention the technology they have is really good too. A lot of photo and X-ray technology that was impressive.
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Jennifer C.
Apr 8, 2023
A positive experience like yours is exactly what we strive for, so we're very grateful for the feedback. Thank you!
- Pepe B.Mountain View, CA616758Apr 20, 2022
As mentioned below by few others, the scheduling with the office is a nightmare. I called to reschedule to another date. When the date arrived and made my appointment, I learned that the appointment was never moved, and I traveled unnecessarily. There is no consequence, just a basic "I'm sorry".
Please avoid this practice.Helpful 3Thanks 0Love this 2Oh no 0 - Lisa E.CA, CA01Nov 20, 2023
Nest Dental has been our family dentist for at least eight years now. We are impressed with the modern equipment and gentle dentistry. However recently I was incredibly grateful because they confirmed insurance prior to a couple of kids' appointments and alerted me that my dental insurance was inactive! It had mistakenly been canceled and we were able to reactivate. If we had had our appointments we would have been billed the full rate! It was wonderful to know that we are taken care of both medically and financially at Nest Dental.
Helpful 0Thanks 0Love this 0Oh no 0 - 39195596Dec 18, 2021
I really liked dr chow and was her patients for a few years. She has great customer services and facility here is pretty cute. However, for some reason, when I came here for a visit, I got switched to another dentist, who was pretty cold and I didn't get much check. I am not sure what happened. So I stopped visiting after. What a shame.
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Jennifer C.
Dec 20, 2021
I'm so sorry to read this! It is our policy to keep patients with the same provider at every visit to maintain continuity of care. If your exam was done by another provider, it was only because your provider was not working on that particular day, or may have had an office emergency that they couldn't step away from. Whatever the reason, it should've been explained to you, and I sincerely apologize for that. I will send you a direct message but in case you don't see it, please give me a call. -- Dr. Chew
- 98511059Jun 19, 2020
Nest Dental (Cov-id update):
Came in for an overdue cleaning this week and wanted to provide some general updates for covid precautions. Overall: Super clean, cautious, and efficient!
- Patients required to wear masks while waiting
- Each pen for paperwork is new
- Patients get temp taken immediately upon entering
- Every tool is sterilized
- Hydrogen peroxide rinse offered after dental xrays
- Dentists and all staff wear masks
The experience made me feel safe and I'm extremely grateful to the staff at Nest for being so responsible to prevent spread while serving patients. Hope this helps anyone weighing the risks before making an appointment!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer C.
Jun 22, 2020
Thank you so much for acknowledging our efforts to keep everyone safe in the office. We look forward to seeing you next time!
- Kat D.San Bruno, CA19342Mar 31, 2022
Terrible service. I got a text message on Thursday the week before my appointment asking me to reschedule to their convenience; then I got a voicemail while at work at 11 am the day of my appointment to reschedule again to their convenience; then when I called them to say my kids are sick and I need to reschedule because I don't have childcare, the secretary says she needs to collect $ 100 on the spot and offers to send me a link to charge me. They never told me about such a charge every-time they needed to reschedule me for their benefit. I Never want to deal with this staff ever again. I went here for Dr. Fionones, now I will recommend my family go elsewhere, since she is gone.
Helpful 2Thanks 0Love this 0Oh no 0 - Gabe E.Hillside, Daly City, CA01Mar 31, 2022
Overall I know I've found the right place for my dental care.
This office itself is nice and clean. The staff made me feel very welcomed and comfortable.
Everyone from the office manager, hygienist and the doctor himself were all very friendly, professional, and efficient. I was also impressed by their fancy x-ray system where you see real time imagery.
The Nest team was on time, very accommodating and professional. After some unpleasant dental visits at other dentists in the past, this was a quick, easy, painless experience, and I didn't feel any pressure to be up charged. I will definitely be returning to Nest and have already scheduled my next appointment.Helpful 0Thanks 0Love this 0Oh no 0
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