Review Highlights
“We decided to try NorthBay Shuttle based on its excellent yelp reviews.” in 3 reviews
“The communication was excellent both here and while I was overseas (via WhatsApp which is free) and upon landing.” in 5 reviews
“So much better than taking the Marin Airporter and more economical than driving and parking long-term at SFO!” in 2 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
![Photo of Emil T.](https://s3-media0.fl.yelpcdn.com/buphoto/u73xSAe0tr9AHuBb4Sg3PA/90s.jpg)
Emil T.
We are happy to provide professional, non-stop airport service, meaning your shuttle will take you straight to your destination without stopping in between. Whether you need to catch your red-eye flight for business or you are taking the family on vacation, North Bay Shuttle is the best choice you can make. Please, book 24 hours in advance. 24/7 services provided in the North Bay Area. We are a professional and Private Transportation Company Serving Marin, Sonoma, and Napa Counties. Door To Door Exclusive Rides Only. Insured and Bonded.
Ask the Community
Q:
Same question. Are they in business? I can't log on to their website. Cant find it. And they don't answer the telephone.?
A:
We use them in January so I will keep trying maybe somethings wrong with their system
Pamela K.Q:
Are they still in business? have left two messages-no respnse
A:
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Overall rating
48 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 4330365Apr 1, 2023
The only way to get to and from the local airports! Super easy to book via their website, they confirm your reservation, and call you the day before to confirm again. The drivers have always been on-time, super friendly, and safe drivers. The prices are also super reasonable. I love not having to worry about getting to the airport, finding parking, and then getting a shuttle to the airport.
I've used North Bay Shuttle multiple times now and I highly recommend them!Helpful 0Thanks 0Love this 0Oh no 1 - Ron G.Petaluma, CA014Apr 1, 2024
Had a very smooth ride to and from the Airport (SFO). The driver was prompt, courteous and friendly. I even made a mistake on the reservations and they still took care of me. Will definitely use again.
Helpful 0Thanks 0Love this 0Oh no 0 - Carl T.Emeryville, CA013Jun 15, 2024
Fast, efficient, and timely! The driver showed up exactly on time to take me from Sonoma down to Emeryville. I'd definitely book with North Bay Shuttle again.
Helpful 0Thanks 0Love this 0Oh no 0 - Jane H.Petaluma, CA1818Apr 30, 2024
The drivers are always on time, courteous, and quite genial. Their great vehicles offer a smooth ride. We haven't been late to our destination! We've been using them for at least 6 years and will definitely continue to do so!
Helpful 1Thanks 0Love this 0Oh no 0 - Jun 15, 2023
Excellent! We just used their service from Santa Rosa to SFO airport going and returning. Excellent service - great communication with the office and the drivers. and their pricing is quite a bit less than the other similar services I called for a quote - highly recommended! On the return our flight sat on the tarmack for an hour waiting for a gate and another hour waiting for baggage. Our driver waited patiently all that time as we texted back and forth with updates. Once again - highly recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Caroline v.Petaluma, CA03May 5, 2024
On time and reliable. Good drivers. Reasonable prices. Highly recommend. Very friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Leigha D.San Rafael, CA01021Apr 1, 2023
Trustworthy
I like that I can count on them to arrive on time.
I like the small newer vans better.Helpful 0Thanks 0Love this 0Oh no 0 - Bay A.San Francisco, CA031Dec 15, 2023
Mixed experience: excellent reliability for pick up from home or SFO but not a fan of having other family members ride along eating fast food in such an enclosed space.
Helpful 0Thanks 0Love this 0Oh no 0 - Tania W.Cape Elizabeth, ME09Aug 30, 2023
On time, very reliable! Communication was A+++++ Will use them again for sure. Highly recommend.
Helpful 1Thanks 0Love this 0Oh no 0 - James F.Novato, CA05Jan 4, 2024
We decided to try NorthBay Shuttle based on its excellent yelp reviews. We were very pleased with quality and efficiency of the service. The longterm parking at SFO now is $25/day and with a 20 day trip it would have cost $500 to park there. Plus the additional hassle of having to deal with loading the bags on and off the AirTrain from parking garage to terminal. We had 3 adult riders and 3 large bags to check, plus another smaller overhead bag. We needed a ride to SFO from Novato for an early morning flight with a check in time of 5:30AM. It wasn't as practical for us to use the Airporter at that hour. Our driver arrived promptly at 4:30AM in a full sized van. Helped us with our bags and dropped off at the terminal right on time. The driver was very courteous and professional. The fee included an additional $40 for early morning pickup and $5 for credit card use as the website clearly indicated. This was a no brainer and we would definitely use the service again.
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