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We specialize in cooling and heating
Give us a call at 408 471 61 71 to book an… read more
Mitsubishis the best solution for your home
It is also worth noting that the Mitsubishi heat… read more
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Mitsubishi Heat pump installation
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Established in 2022
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Review Highlights
“David, the owner, came out to give me a quote, and I immediately had a great first impression of him and Nur.” in 19 reviews
“I will definitely use Nur Service in the future if i have any issues with my HVAC or appliances!” in 32 reviews
“Ilias and his crew are nice and patiently explain the system to me and make sure I got all the information.” in 26 reviews
About the Business
Business owner information
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Ilias N.
We're the HVAC & Appliance repair company determined to prove there is still a "Fast, Honest and Friendly" HVAC & Applaince repair in San Jose.
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Overall rating
148 reviews
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- Gautam G.San Jose, CA01Jul 26, 2024
This is a review for Nur HVAC. I replaced my previous Daikin split AC indoor and outdoor units with a Mitsubishi Heat Pump connected to my central duct and removed my old aging central heating unit as well. Their quote was in the middle compared to others, though others quoted lower prices for non-Mitsubishi systems. They recommended a top-of-the-line Mitsubishi system for installation. They are a diamond-certified installer of Mitsubishi systems.
Their professionalism and work quality were just top-notch. I interacted with Elias, who surveyed and provided the price quote. He responded to all the questions I had. The installers were Eldar and Maxim. They worked in the sweltering heat to install the system quickly. Their work is just _so_ clean. A lot of attention to detail. They followed up with visits to check on the system and confirm that things are working well. I highly recommend them, and I will use them again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kseniia G.
Jul 27, 2024
Dear Gautam, thank you so much for taking the time to leave such a detailed and positive review about your experience with Nur HVAC! We are thrilled to hear that you are satisfied with your new Mitsubishi heat pump system and the service provided by our team.
It's wonderful to know that Elias, Eldar, and Maxim were able to meet your expectations with their professionalism, attention to detail, and hard work despite the challenging conditions.Your recommendation means a lot to us, and we are pleased to have you as our customer! Should you need any further assistance or future services, please don’t hesitate to reach out. Thank you once again for your trust and kind words! - Jennifer R.Los Gatos, CA03Jun 6, 2024
They responded promptly, were honest and thorough and communicative about the issues, solutions, and cost.
Highly recommend and will use again. Very kind and good people.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Chinaza O.
Jun 7, 2024
Jennifer, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Your support means the world to us, and we look forward to serving you again soon!
- Sunil R.Santa Clara, CA0127Aug 26, 2024
We got a new heat pump from Nur. Adlan and his coworker came to install it. They were both amazing - diligent and through. Our air handler had an issue and they came back a second day to take care of it. Highly recommend them.
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Kseniia G.
Aug 27, 2024
Thank you so much for leaving a review for us, it means a lot! Always a pleasure to provide our customers with satisfactory service.
- Jul 17, 2023
We installed a heat pump recently to be able to have AC and to replace an old furnace. Reached out to a few HVAC contractors and decided to go with NUR to install a Mitsubishi heat pump. David was our first point of contact and one of the main reasons we chose NUR. When he came to visit and provide an initial estimate, he explained the different options available and what to consider for each one, from duel fuel options to heat pumps. He was not pushy and was very patient with our questions. Afterwards, he provided a few quotes for us and answered questions via email and phone promptly.
When it came to the installation, his team (Artur, Ilias, and others) was great as well; they were all very respectful and took great care in making sure the install was done properly. The install took 3 days and David came to check in towards the end of the install to make sure everything was working properly and things were cleaned up. NUR helped schedule the HERS test and city inspection afterwards.
Overall, a fantastic experience. I would highly recommend working with NUR for any HVAC needs!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Kseniia G.
Jul 17, 2023
Dear Kevin, your review made our day! We’re grateful for your trust and feedback like yours is valued by every team member here and it gives us motivation to continue provide the best possible service. On behalf of our entire team, thank you for allowing us to serve you, it was our pleasure! If there's anything we can do to serve you further, please let us know.
- Shahzad H.San Jose, CA120Aug 19, 2024
Called in on Saturday and set up an appointment on Monday. Adlan showed up a little early and got to work after I explained that the condenser fan wasn't operating, but it appears to be getting power. He quickly diagnosed the problem being a slightly loose wire from the fuse box and a bad capacitor. We were up and running very quickly and Adlan explained every step of the way so I understood what the problem was and how it was resolved. Very polite fella, too.
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Kseniia G.
Aug 21, 2024
Hello Shahzad, we really appreciate this review you left for us and we're more than happy to know that you were satisfied with our technician and service!
- Alex W.San Jose, CA75351Jun 22, 2024
Islam provided excellent service for my rental property and even came in lower than estimated. Clear communication and provided photos of the issues with my HVAC unit. Definitely recommend.
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Chinaza O.
Jun 23, 2024
Alex, Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!
- Corey V.Mountain View, CA2516Jul 11, 2024
They responded very quickly and were able to send out a tech within a couple days. They didn't have the parts they needed to fix our AC due to it's age and condition on the first visit, so we scheduled them to come back when they acquired the parts to finish the job. The tech was quick and efficient, and tested everything before completing the job. Definitely recommended.
Helpful 0Thanks 0Love this 0Oh no 0 - Fai M.Cupertino, CA02213Jul 5, 2024
Adlan came on time and found the problem right away. AC fixed within 30 mins, we were so grateful as there is a heat wave this week. Came inside to measure the air filter temperatures and the vent temperatures. Will call Nur HVAC again if needed.
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Chinaza O.
Jul 6, 2024
Fai, Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us. Your feedback means a lot, and we look forward to serving you again!
- Annie C.Millbrae, CA076Jun 6, 2024
Nur HVAC are great company for HVAC. David, Alexander, Constantine and Arthur are very helpful and they are all knowledgeable and experienced with HVAC. They are very competitive in price and they have quality HVAC and the workmanship is excellent. We are very happy with this company.
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Chinaza O.
Jun 7, 2024
Annie, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. Your support means the world to us, and we look forward to serving you again soon!
- Petr S.Mountain View, CA051Jun 10, 2024
Great company! David was very nice and friendly during first visit! Whole project took just 2 days.
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Kseniia G.
Jun 11, 2024
Thank you lots for this kind review, it was a pleasure working with you!