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Review Highlights
“I spoke with Billy on the phone several times to determine whether I needed to have my apartment inspected.” in 19 reviews
“He and Angela have been with me and my family emotionally and professionally all the way until my problem was solved.” in 16 reviews
“In addition, we let him know that we found a mouse in our kitchen and he was quick to lay down some bait at no additional charge.” in 7 reviews
About the Business
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![Photo of Billy S.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Billy S.
Thank you for visiting NYC Pest Control, LLC website. We are based in Brooklyn, NY and service the (5) Boroughs - Brooklyn, Queens, Manhattan, The Bronx, Staten Island and Long Island. All of our technicians are licensed and trained on the newest methods of pest control. Our goal is to offer friendly, timely and professional pest control to all our residential and commercial customers. Each job is the most important of the day. We prioritize our quality and customer service.
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Overall rating
55 reviews
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- Lois S.Howard Beach, New York, NY02Dec 21, 2020
My mom is a 93 years old snd currently bed-bound. With different Home Health Aides in the home we had la problem with bed-bugs in the past. Recently there was another claim made by a Home Health Aid. I suspected this claim was used to get money for a service my mom would receive for free from the Management Company. As, the Home Health Aide continued to solicit money for service related to bed bugs, Marianna knocked on the door. She began to inspect my mom's home and spoke with the Home Health Aide. The surprise look on her face suggested she was inciting a deep concern for possible bed bugs. Marianna eased my concerns which was incited by the Home Health Aide . Marianna educated her about bed-bugs as well.
Marianna is always professional, caring and my mom is always glad to see her. Marianna is a very kind and caring person. Her disposition is always pleasant. She is extremely knowledgeable and highly skilled in her field. Marianna is a tremendous asset to NYC Pest Control. I wish there were more people like Marianna in this world. Thank NYC Pest Control for hiring a person with a high moral standard.Helpful 0Thanks 0Love this 1Oh no 0 - 16530314Jan 4, 2024
Love Billy and Xavier! These guys were the most reasonable and also most polite in terms of scheduling and pricing! We got some pretty ridiculous estimates, and weren't even offered a second visit which was free with nyc pest control.
Billy is the owner and he was so kind, courteous, and the easiest to work with.
I've done the leg work for you. No one beats his prices and honestly you're getting quite the service too. Don't trust anyone else to get rid of pests for you! Thank you Billy and team!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Michael S.
Jan 5, 2024
Thank you so much for such a lovely review. We truly appreciate you taking your time to share your experience with us here at NYC Pest Control. We're always here if you need us, but hopefully you won't!
- Sep 6, 2023
Spoke with NYC Pest Control last week. They gave super helpful advice over the phone. Unfortunately, they were short staffed so referred me to another company. Too bad because I think I would have really enjoyed working with them. Highly professional & knowledgeable company.
Helpful 8Thanks 0Love this 7Oh no 0Business owner information
Michael S.
Sep 7, 2023
Thank you for such a kind review, again I apologize for not being able to help but am relieved you found good service!
-Mike - K O.New York, NY391Jan 12, 2024
Simply the best!!!! Xavier is an angel baby that should be protected at all costs!!! He's so knowledgeable and always goes above and beyond for the job. Not to mention, the friendly and positive vibes he spreads.
I moved into a building that had a terrifying amount of bugs at first. I now look forward to visits from NYC Pest Control as i know i won't see a creepy crawler out the corner of my eye when making my morning coffee for the next month.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michael S.
Jan 12, 2024
We cannot thank you enough for such a wonderful review. It is experiences like this that make it all worth it more than just a paycheck. We were always here if you should need us, but hopefully you won’t!!
Best wishes,
Mike - Noelle F.East Garden City, NY1808Jan 5, 2024
We moved into a building with a massive roach problem, and no one in our building was singing up for monthly treatment, and we were the first due to a sighting we'd had about 6 months ago.
When NYC Pest Control came by, they sent their best team!! Xavier is probably one of the nicest guys you will ever meet. He fully educated us on which bugs were most likely to see and where and how to prevent them in between treatment, but most importantly, we noticed during the months we had our apartment treated we had no issues at all whatsoever--even if we left food out or if our bathrooms had moisture, we saw NOTHING. Any month we missed the treatment like if we weren't home when they cane by, we knew it was possible run into a single roach before the next treatment due to the issue on our block. We've only encountered 3 single roaches in a 6 month period and that's once when we moved in and it was not being treated and once after missing nearly 2 months of extermination. Although our super hasn't opted to treat the issue on a building level and leaves it up to apartments, Xavier mentioned having everyone in the building opt to have their unit treated would help our issue. Right now we're working to get our whole building involved because just by treating our unit alone we've seen a massive difference!! I know after Xavier visits, it's guaranteed we won't encounter a single bug. He knows what he's doing!!
Bottom line is I have so much confidence in this pest control service based on firsthand experience. These regular treatments have made it possible to live on a highly infested block without having a major issue in our apartment.
Xavier is so personable, knowledgeable and diligent. He always gives an update, sets traps around the apartment as a precaution and spends considerable time spraying at risk areas. Super reliable! I'd hire them independently if our building didn't take care of it.
Thanks guys!!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Michael S.
Jan 5, 2024
Wow. Thank you for such a kind and well written review. We truly appreciate you taking your time to write this and share your experience. We cannot thank you enough!
- Seann W.Brooklyn, NY155Jun 5, 2023
I need to get rid of some pests off my garden. I asked them through Yelp the chemicals they were using and activities they would be doing. They were very courteous and responsive. The exterminator Bill came, and he was super friendly and helpful. He fan-sprayed everywhere, and gave me tips to quickly eradicate insect pests in the future. He also pointed out to me problem areas in my exterior where I should pay attention to. Overall, very happy with work them, prices were reasonable, and would highly, highly, recommend them to anyone. I would definitely work with them again in the future if I ever need pest control services again.
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Michael S.
Jun 6, 2023
Thank you for such a beautiful review, it is truly appreciated here more than we can express. If you ever should need us again, we're here, but let's hope you won't!
- Duck B.Delmar, NY2720Sep 15, 2023
Bill is a great guy. Treated my mother and I with a lot of respect. We'll be sure to call this company again if we have any issues with our home.
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Michael S.
Sep 16, 2023
thank you for a wonderful review it was a pleasure meeting you and your mom
- Nov 1, 2021
Thank you for your professionalism. Seeing bugs never feels good, especially in small spaces. The service was knowledgeable, dependable and fast.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Michael S.
Nov 3, 2021
thank you very much for that wonderful review
- Samantha Y.Carle Place, NY03Sep 7, 2020
Spoke to Bill on the phone for a houseplant pest infestation in my apartment and he straight up told me that they're not licensed to handle this specific situation. He then patiently gave me in depth advice on how to tackle the infestation with various tactics and strategies, without any fees or expecting anything in return. WOW!
This speaks volumes of how incredible Bill and his family conducts business with so much integrity. Genuine, kind hearted people like Bill and his family are so rare nowadays and I'm so fortunate to have come across their Yelp page.
I will remember their kind hearted advice for years to come and will certainly go to them for any future extermination problems I may run into.Helpful 2Thanks 0Love this 0Oh no 0 - Marc K.Brooklyn, NY07Nov 25, 2022
Thank God for this company the last company I used was a horror this company very professional on time and very reasonable
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Michael S.
Nov 26, 2022
thank you for such a great review
- Lisa C.Brooklyn, NY237283Oct 8, 2021
I had a problem with wasps in a backyard. It took a number of visits but they came back and got them all. They are a little on the pricey side but they didn't charge me for the additional visits that they needed to came.
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Michael S.
Oct 27, 2021
Thank you so much for your positive review, we truly appreciate it and look forward to working with you in the future!
All the best,
Michael Swan