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“I came and the guys in orange suits guided me what to do.” in 2 reviews
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41 reviews
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- Kerrr S.Vancouver, Canada01Aug 15, 2015
CARS STAY AWAY! I recently bought a used vehicle that was only a few model years old where the previous owner had kept it in pristine condition, it was essentially like new! Come time for it's first wash as the new owner I took it to Oasis. I had been bringing my previous vehicle here (MDX) with no issues and due to our water restrictions I decided to bring my new car in for a wash as well. BAD DECISION!
Once it is vaccuumed, it is brought over to two guys who spray it down and hooks a chain underneath to pull it through the wash. I guess the guy who hooks the chain was too busy smoking to see that the rail they have along the ground to keep the car straight would dig into some of the plastic underneath my vehicle. No huge deal to me but I'd rather they just stopped the process right there as he should have easily noticed when he was down on the ground hooking it up.
BUT NO, the real kicker was the little wand that triggers the tire sprayer dragged all along the side of my car and scratched it the length of the passenger side! I had left town the very next morning for vacation so I emailed my concerns to the company, suggesting that they pay for a professional detailing of the car. I hope that a serious wash/wax will buff it right out of there. No reply for over 10 days at which point I emailed again and told them I will NEVER be going to their place of business again. Mediocre wash, very very poor customer service and overall just a bad business ethic in my opinion.
BOTTOM LINE: If you have an SUV or a bigger truck and want a very quick vaccuum and wash just to get the job done then you should have no issues (won't be the cleanest wash but hey, it's 10 minutes of your time). If you have a car and you care to keep it in good shape then stay far away from here. The business doesn't care about your car, just your 20 bucks.Helpful 0Thanks 0Love this 0Oh no 0 - Keith K.Portland, OR03141393Aug 8, 2017
Think of this as a two and a half star review, don't hate it, but don't like it that much either. What I do like about it is probably what works against it ever getting any more stars out of me. It's retro, in case you hadn't heard, and by retro I mean all of Oasis' washing equipment was made in the 50s. I love all the vintage gear, the spinning brushes made of exotic materials, high-pressure wind nozzles and all that sheet metal painted and polished to an impressive level, too bad the finished cars aren't as clean.
At roughly $20 per wash (for normal sized cars, nothing too big or too small here, just the Goldilocks) it's a bit pricey, especially if the car comes out less than clean. I watched as several cars made their way across the finished line, still dripping wet in many places and still dirty in others. Their product is not that dissimilar from having that weird kid down the block wash your car in your driveway for $20.
Oasis is also a small car wash, as these things go. The total length from hooking up the chain to your car to the cursory wipe across your hood at the end is less than 100 feet and not more than 10 minutes or so in travel time. This is a mini version of the old car washes of the 50s and 60s, the equipment is old technology and the staff is less than enthusiastic about making sure you're happy with your car's wash.
Take away here is if you're into vintage stuff, this should be your car wash, just don't let them wash your prized '57 Chevy Coupe, save that one for your professional detailer. For me, it's the vintage look and feel that I like, but it's that old technology and low-grade attention to detail by staff that makes me less than enthusiastic about having them wash my car.Helpful 1Thanks 0Love this 0Oh no 0 - Suraj D.North Vancouver, Canada01Nov 9, 2023
I think this car wash is permanently closed now. The car wash at park royal may be the best alternative. As it's the only car wash in north shore. Can you believe it
Helpful 0Thanks 0Love this 0Oh no 0 - Marc G.West Side, Vancouver, Canada06Mar 24, 2022
Piss poor job!
The windows of our Toyota were streaked, the inside panels of the four doors still untouched after the job was complete. A rushed vacuum job, still plenty of crud and debris on the floors.
Once the car came through the wash, an idiot whipped the chain up and down several times to release it from the under-carriage of the car that pulled it through the wash.
$27.00 for a useless service.
Save your money and take your car to a do-it-yourself wash outfit. These clowns are useless!Helpful 0Thanks 0Love this 0Oh no 0 - Ruby T.Vancouver, Canada08May 24, 2022
I was sure to remove the spare change in my car before proceeding with wash but I left some polished stones in compartment between front seats. Sure enough, they were stolen by staff. Also the guy who took my receipt at end of wash stared at my chest instead of looking at me. The wash itself was not thorough and missed several spots. So a mediocre car wash by a bunch of smutty thieves. Do not recommend.
Helpful 0Thanks 0Love this 0Oh no 1 - Bruuj O.Fairview, Vancouver, Canada01Apr 14, 2022
Workers stole stuff from under my seat and denied it. Found packages I. Trash and no one did anything. Only go there if you want stuff stolen both your money and your stuff
Helpful 0Thanks 0Love this 0Oh no 0 - Eager T.Vancouver, Canada021Mar 7, 2021
It may be family owned but, over the last few years the quality of the final clean has really gone down hill. Covid has not helped the situation.
My last clean resulted in the inside front window not being cleaned, 3 rd time in a row. The remnants of a sneeze last summer were still evident. Carpets not vacuumed, front dash not dusted. Door wells not vacuumed. It wasn't until a week later I noticed the side rear passenger window still has Schmutz on the outside.
I have one final coupon to use and then I'll be finding somewhere else. eHelpful 0Thanks 0Love this 0Oh no 0 - Natalia R.North Vancouver, Canada1069646May 26, 2017
Please save your self from a very bad experience!!! It will leave you sad for a while until you wash your car again. ANYWHERE else but here. I have never had such a bad car wash job done to my car! It looks like they took bunch of dirty dust rags and spread it around your car. Dirty inside and outside and now my windshield inside is dirty, which was clean BEFORE I took the car into that very bad car wash.
Please don't ruin your day, go to any other car wash, but here! Now I need to wash my car again, after them washing my car.Helpful 1Thanks 0Love this 0Oh no 0 - Mark S.Lions Bay, Canada01Apr 17, 2021
Great little car wash....Most Yelper's are whinny ass people....
Helpful 0Thanks 0Love this 0Oh no 0 - Chris C.North Vancouver, Canada021Mar 19, 2022
Set your expectations very low. strong suggest you take your vehicle elsewhere (Powell St hand wash very good). These guys set a new standard for missing the point.
Helpful 0Thanks 0Love this 0Oh no 0 - Dave K.North Vancouver, Canada162Jul 20, 2020
Entirely average. Windows streaked. Pieces of cleaning cloth on the dash. Could have done better at automatic wash for half the price.
Helpful 0Thanks 0Love this 0Oh no 0
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