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Review Highlights
“Charming coffee spot I visited in SF, I'm adventurous so I tried the Ube croissant and donut latte.” in 6 reviews
“Both drinks we tried were really good - the matcha forest has a creamy matcha layer on top of milk of your choice, and had great flavor.” in 3 reviews
“After lunch that day, my colleagues and I wanted to grab a coffee so I quickly suggested this new spot in FiDi.” in 7 reviews
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47 reviews
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1 star
- 898174256Feb 22, 2024
I stumbled upon this place on my way to work one day. The bright orange theme of the shop caught my eye so I quickly bookmarked it on Yelp. After lunch that day, my colleagues and I wanted to grab a coffee so I quickly suggested this new spot in FiDi. We loved it!
Easy self ordering at the kiosk, prices are very affordable for the area, and quick service. The menu is pretty extensive and very unique! I ended up getting the Day & Night, iced with an extra shot and oat milk. It was so delicious omg. It was basically an oolong tea flavored coffee with cream. I usually like coffee and tea separately and don't often mix the two together, but it actually works so well. I tried a bit of my coworker's Osmanthus Latte, and it was also fuego af. Highly recommend! Only thing is I wish the portions were larger since I'm trying to get wired at work.Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Heng Q.
Feb 28, 2024
Hi Tiffany,
Thank you for your positive feedback! We're delighted to hear you enjoyed our delicious and unique coffees, especially the Day & Night and Osmanthus coffee. We appreciate your kind words about our service. Looking forward to welcoming you back soon!
Best,
Outset Coffee, - Carla N.San Jose, CA61018Aug 20, 2024
Yummy drinks, snacks, & great service! And love the convenience of the location in downtown SF.
Try their pizza toast! The bread is so delicious, buttery, fluffy yet crispy. 10/10!!Helpful 2Thanks 1Love this 1Oh no 0Business owner information
Heng Q.
Aug 21, 2024
Hi Carla,
Thank you for the fantastic review! We’re thrilled to hear that you enjoyed our coffee and toast. We appreciate your kind words and look forward to having you back for more delicious treats!
Best,
Outset Coffee, - Rose ..San Francisco, CA02225Aug 28, 2024
This bright, cheery, and spacious location is walking distance from downtown SF. Not sure if they're related to Zero& but I saw that they sold similar cakes and had an orange juice machine with its branding.
Originally, I wanted to try their Durian Latte but the self-order kiosk indicated that it was already sold out around 3:00pm. Instead, I decided to pick the Black Sesame Mudslide (14 oz - $5.95) with the recommended coffee level and less ice.
+Even though I couldn't adjust the sweetness, I thought it was the perfect sweetness.
+Black sesame layer was rich and nutty: It reminded me of Chinese black sesame paste (芝麻糊).
+Paper straw here was sturdier than others I've used.
-No option for 0% ice
*Verdict: Since they have such a diverse menu, I want to come back to try their other drinks and pastries. Hopefully the Durian Latte won't be sold out!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
Aug 29, 2024
Hi Rose,
Thank you for your thoughtful review! We're glad you enjoyed the Black Sesame Mudslide and appreciated the sturdier paper straw. We're sorry the Durian Latte was sold out—it's a popular choice, and we hope you'll catch it next time. We value your feedback and look forward to welcoming you back to try more of our diverse menu!
Best,
Outset Coffee, - Aug 22, 20241 check-in
Convenient location and the Vietnamese cold brew was good. I know juice x coffee combos are a trend but I am not ready... that said, I think it's cool how many variations of it you can get here.
The chairs and tables weren't all that comfortable but the space is large.
You order at a screen like most beverage places these days, but two staff answered my questions as I was going through selections.
Overall, it feels like a coffee and tea shop hybrid without boba toppings. I'm curious about their espresso drinks but hesitant about how good those would be with their focus on the more fun and adventurous drinks.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
Aug 29, 2024
Hi Erika,
Thank you for your review! We're glad you enjoyed the Vietnamese cold brew and appreciated the variety of drink options. We’re sorry the seating wasn’t as comfortable as you'd like and appreciate your feedback. It’s great to hear our staff were helpful during your visits. We look forward to welcoming you back!
Best,
Outset Coffee, - Aug 28, 2024
Not too busy in the morning. Had an ube croissant. They have a good amount of choices for croissants and toasts. Also a kiosk if you want to order without talking to anyone. Lol. My croissant was yummy. Will likely return for a quick breakfast as it's on my way to work. Many coffee choices and flavors too! Will need to try.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
Aug 29, 2024
Hi Trisha,
Thank you for stopping by and sharing your experience! We're thrilled you enjoyed the ube croissant and our variety of choices. We're glad the kiosk made ordering convenient for you. We look forward to seeing you again for a quick breakfast and to explore our coffee selections!
Best,
Outset Coffee, - Aug 15, 2024
Ordered two drinks via DoorDash: Traditional Iced Matcha and Matcha Strawberry Yuja.
The drinks arrived in aluminum cans, which was a nice touch. I don't think I've ever seen a coffee shop do that before.
The Traditional Iced Matcha was impressive - definitely one of the better matcha drinks I've had recently. Smooth, not too sweet.
But the real star of the show? The Matcha Strawberry Yuja. It was nothing short of extraordinary. The combination of flavors was unique and refreshing. I found myself wishing I lived next door so I could drink this daily.
If you're a matcha lover or just in need of a pick-me-up, don't miss out on this place. The Matcha Strawberry Yuja alone is worth the visit. I'll definitely be back for more!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
Aug 19, 2024
Hi Abby,
Thank you for the fantastic review! We’re thrilled to hear that you enjoyed the Traditional Iced Matcha and were blown away by the Matcha Strawberry Yuja. It’s great to know that the unique flavors and the use of aluminum cans added to your experience.
We appreciate your kind words and look forward to having you back for more delicious drinks!
Best,
Outset Coffee, - Aug 10, 2024
I've been curious about Outset for a while now - I love specialty coffee and their menu is so fun!
I popped in to the FiDi location around 1 on a Saturday and it was surprisingly busy. No line, but I'm assuming everyone ordered at the self serve kiosk like me. After ordering you're told on screen how many orders are ahead of you. I had about a ~10 min wait and couldn't snag a table, but waited on a bench for my order.
Since every drink looked delicious I had to order two (it's a bad habit!) - I tried the donut latte (hot) and black sesame mudslide (iced).
Both were delicious but I preferred the black sesame mudslide. Sweet, creamy and had a satisfying nutty, sesame flavor! Was surprised the donut latte wasn't overly sweet!
Overall amazing experience and I have about another 10 drinks I have to try on the menu!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Heng Q.
Aug 12, 2024
Hi Cat,
Thank you for sharing your experience! We're glad you enjoyed your visit and both the Black Sesame Mudslide and Donut Latte. It’s great to hear that you found the Black Sesame Mudslide particularly satisfying. We appreciate your feedback on the self-serve kiosks and the overall experience. We hope to see you again soon to try more of our menu!
Best,
Outset Coffee, - Jun 19, 2024
Summary:
Unique, but bit-too-sweet specialty coffees
Details:
I have to echo the sentiments of several other Yelpers here, in that the Outset seems to veer on the sweet side of things with their specialty drinks, which is likely even more noticeable to those who generally prefer their espresso drinks without any added sugar.
Opting for something that sounded like one of the less sweet options, I got myself a Day & Night several weeks back, which was a mixture of oolong and coffee: something of a fancy yuenyeung. And while it was enjoyable at the get-go, even with the less sweet option, I found it sweeter than I would have liked, and was craving something savory to balance things out afterwards.
If I were to relate this to milk tea, I'd imagine it to be closer to a 50-75% sweet option at your average tea shop, so take that as you will.
Accessibility:
Surprisingly large space with a variety of seating options, including counter seating and smaller two-tops, so accessibility shouldn't be a problem.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
Jun 21, 2024
Hi Johnny,
Thank you for your feedback. We appreciate your thoughts on the sweetness of our specialty drinks. Day & Night is actually one of the sweetest coffees on our menu. We have many drinks that are unsweetened, such as Ocean Breeze, Durian Latte, and Traditional Matcha. Our barista is always available to help you pick ones that fit your taste.
We're glad you enjoyed our spacious and accessible seating. Thank you again, and we hope to serve you a perfect drink soon.
Best,
Outset Coffee, - 104110156Jul 15, 2024
A cute little coffee shop in Fidi. I love how the drinks are very unique and different from other traditional chain coffee brands. I recommend the Sunset Americano!
Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Heng Q.
Jul 22, 2024
Hi Jennifer,
That's fantastic to hear! We strive to create a welcoming atmosphere and unique coffee experiences in FIDI. We're especially thrilled you enjoyed the Sunset Americano. Knowing what our customers love helps us perfect our offerings! Thanks again for the kind words and recommendation!
Best,
Outset Coffee, - Apr 15, 2024
Happy to have found this place to grab our last SF coffee before we went on our road trip home. Love the Asian flavor inspired drinks which made it a little difficult to choose what to get. I opted for the matcha strawberry yuja, a seasonal item, while my boyfriend had the toasted banana latte. My matcha was on the sweeter side, but was refreshing. Tried a sip of the toasted banana latte and liked it as well. Would definitely get that another day if I lived in SF. Great banana flavor, with a wider straw for the banana puree in the actual coffee. I also got an ube almond croissant, with ube inside and ube encrusted on top. I intended to only eat half initially, but ended up eating the whole thing. The ube inside reminded me of the an ube pan de sal.
Another plus is they allow dogs! An important consideration for us since we had our dog with us. There are 2 kiosks you can order from or you can order at the register. We used the kiosk so we could easily see pictures of the drinks as well. Parking was a little tricky but no biggie, it wasn't unexpected. We ended up finding a parking garage a few blocks away.Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Heng Q.
Apr 24, 2024
Hi Elaine,
Thank you for your fantastic review! We're thrilled you enjoyed our creative coffee offerings, especially the Matcha Yuja and Toasted Banana latte. We appreciate your support and hope to serve you again soon!
Best regards,
Outset Coffee, - May 6, 2024
The brown sugar almond toast is amazing good! It's perfect to pair with any coffee, great snack or breakfast meal.
It's cheesy, sweet with cinnamon and brown sugar, with the almond flakes on top makes a little bit crunchy. The toast itself is nicely toasted.
Super fast with my pick up order, the staff are friendly.
Next time I will definitely try the coffee!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Heng Q.
May 8, 2024
Hi Emily,
Thank you for the fantastic feedback! We're thrilled you loved the brown sugar almond toast—it's definitely a crowd-pleaser. We're delighted to hear you had a speedy pickup experience and found our staff friendly. We can't wait to serve you coffee next time!
Best,
Outset Coffee,
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