Pacific Moving Services

So I decided to move from downtown loft to Venice (finally!!)
And only then I realized how much crap I had in my apartment. I tried to pack as much as I could but even after 2 days of packing the apartment didn't look like it was ready to move lol.
Well, I l'm glad that I called this moving company. I had bad experience with other moving companies back in the days. 2 of my last moves were a disaster and I was really worried to have the same experience. Well it was for nothing. These guys were professionals and still easy going dudes. I felt like I was moving with my friends! Extremely friendly guys. Special thanks for moving a statue by the way, it is close to 500lb
I felt like it was right to give them more tips, that I wanted in the beginning. Overall- great day. Even tho the moving day supposed to be stressful, well. It wasn't at all! Thank you very much, Vladimir, Johnny and Stuart! You guys rock!

Bottom line up front: AWESOME!

Story to support this- I was planning on moving in May. Had friends with trucks and feeling pretty good.

Roommate got us kicked out and I have two weeks to get my stuff out. My friends couldn't do it, yeah it's last minute. I review YELP, and received a lot of quotes.

Pacific Movers were the only ones that had details. And they followed up (assuming automatic generated, but still).

When I called, I quickly got Travis and he confirmed all quotes, answered additional questions. And when it was time to book- he was patient when I said I'd called back because I didn't have my wallet on me. The confirmation was clear and I received follow up emails leading up to the date of move. I like that! I was anxious and this put my mind at ease.

Two gentlemen showed up on time. And reviewed the contract. Nothing changed.

Then MAGIC! Fast, efficient, friendly. I asked if I should help. "No, no, no." I was .

I had to crew drop up at my storage unit. Fast. Then to the finale destination.

Fast, efficient, professional. I wish all my interactions in Sacramento were as positive as today.

These guys did not milk the clock and were gentle with going from multiple level apartment to two story house.

These people get on here and lye like a rug. The couch went into the storage without any forcing. In fact a random man off the street was able to move some things around and fit it in comfortably. As for me being able to see what the movers placed into storage that's another lie. All of my belongings were in boxes and furthermore, the TV was covered and wrapped in a blanket. Wow, just wow this company will do everything but take accountability.


07/08/2024

I just got off the phone with Mike from Pacific Moving Services. According to him I should take a leap of faith and remove my reviews so that I can be refunded my 150.00. I put my trust in this company once and ended up paying a grand to pack and store a one bedroom apartment. As a result of trusting this company I ended up paying more out of pocket to have a man on the street finish what three professionals could not, not to mention my tv was damaged in transit and I have to eat the cost. With all disrespect, fuck that!

Good reliable workers, trucks & service.
Multiple follow-ups to make sure plans hadn't changed and good coordination

Overall, had a great experience! They arrived promptly on time and were very efficient in getting all of my items packed up and moved into my new home. Would highly recommend.

I requested a lot of quotes from different moving companies but this one was the most responsive. I paid $170 an hour for a 3 man crew. I was told by the foreman that they didn't speak any English but they spoke enough just fine. The guys were so helpful and friendly and professional. I gave a list of all the things I needed moved, so they knew what supplies to bring along, but they also moved things for me that wasn't on the list.
One of the guys even helped me take down a few shelves including their screws and anchors which was not in the job description and I felt they went above and beyond. It took about 5 hours to wrap everything, load in the truck, and unload in the new home.

I was very impressed with them and was glad I went with this company. I would hire them again and recommend to anyone looking for movers.

I paid in cash which was a 3% discount. I was told paying with a card there would be 4% fee. The quote also included all the packing supplies - carpet runners, plastic wrap, blankets, and the cost of gas since it was local. I was surprised because almost all the other moving companies I looked at charged for that separately. There were no hidden fees or surprises at the end of the job either.

If you're looking for movers that know what they're doing and will do an excellent job with your belongings I highly suggest you hire this company.

Absolutely TERRIBLE! DO NOT HIRE THEM! Damaged furniture, overcharged, didn't move pieces that were supposed to be moved...I could go on and on. I had to hire a better, much more professional and efficient moving company to finish the job. AND, to top it off, the two movers needed to take a 45-MINUTE BREAK in the middle of the move. I've contacted the BBB to report this fraudulent company.

What a terrible experience. Travis came out to look at all my things and give me a quote. They said I needed one 26 foot truck which I believe is the biggest they have. I should have went with a company with a larger truck. They loaded the vehicle with most of my furniture and nearly all of my boxes, loading took 7 hours. I'm six months pregnant and I was moving faster than these guys. I even caught one of them making a personal phone call to his auto insurance to ask some questions about his policy, taking his sweet ass time spelling out his name for the customer service agent. I regret paying the rate for 4 movers, most of the time two of them stood around chatting while two of them actually worked. They didn't move the two heaviest items (a massage chair and an armoire). They wrapped these items up and then spent time unwrapping them when they realized they wouldn't fit in the truck. Because of the language barrier they took down curtain rods that I had told them to leave up. Numerous boxes were smashed and I already found a broken glass kitchen item I inherited from my grandma. Took them over 3 hours to do a 2 hour drive. When questioned they admitted to stopping for dinner, we shouldn't have been charged for that time. Once to my new home, whenever they'd ask where an item goes, if I said upstairs, they rolled their eyes and said really? As if I'm inconveniencing them! DO
NOT HIRE THESE CROOKS

Bottom line, after the move we still have to rent a truck and more movers to move the things they didn't get. If they would have moved the large furniture items before all the small boxes we could have easily moved the rest in a few trips with our cars.

See below to see how they wrapped a lamp they didn't end up transporting

UPDATE- it was NOT recommended to me on the day of the estimate to rent two trucks or I would have. That was only recommended to me when the first truck was about to leave my house.

Regarding my husbands phone call- he only spoke with Travis at 9:30 pm after the truck arrived at our new house so I'm not sure how this affecting their performance during the move. I was the only one there while they were loading.

These guys are fantastic! Super efficient and fast, offered to go above and beyond, double checked that we got everything and asked where I want everything placed. Fair pricing, and excellent communication setting up the appointment. I hope I don't have to move again for awhile, but if I do, absolutely calling them again!

Travis was extremely communicative from the quote to the days/weeks leading up to the move and the day of. I had a move to a pod service that gave me a 4 hour window and could only tell me 1 hour in advance when it would be arriving; Travis was extremely flexible and made sure he and his team were prepared for whatever time the pod would arrive.

His moving team was extremely friendly, efficient and communicative, as well. A lot of the move did not go as planned, due to the original storage location owners being super unhelpful and unfriendly, and me realizing that a number of things simply had to go to junk disposal due to damage in the original location. As result Travis' team had to move the items by hand to the curb outside the storage facility. They also technically had to unload and reload 3 times, but they did it with a kind nod and smile and understood that it wasn't my fault.

Travis was absolutely right to recommend 3 movers, as without the third we would not have gotten done in estimated time that I required.

Thank you! Thank you! Thank you!!

We hired Pacifc Moving Service and they were very nice efficient and did a great job in protecting our stuff. I would recommend them as they were the best price in town and worked very hard.