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Review Highlights
“But, Scott from Pacific Termite was so thorough and patient with his explanation that I was reassured.” in 93 reviews
“In addition to termite fumigation, we hired Pacific Termite to make extensive carpentry repairs to our home.” in 40 reviews
“My husband and I were very impressed by the service we received from Pacific Termite from inspection to job completion.” in 66 reviews
About the Business
Business owner information
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Scott K.
At Pacific Termite, we have over 70 years of combined experience in termite control and wood repairs. "Done Right the First Time.... Every time!" We provide high quality service at wallet friendly prices. Schedule a FREE inspection Call 213-351-9837
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Ask the Community
Q:
Do you service San Bernardino County?
A:
We only service Los Angeles County and Orange County
Jennifer K., Business ManagerQ:
Given they outsource tenting, what is your experience with service - from the customer perspective is it seamless or are you/customer stuck navigating effectively two companies one as a pass through for the actual service renderer?
A:
We have used the same subcontractor for fumigation for over 20 years. We handle everything that is needed for a successful fumigation. The only time you are in contact with the fumigating crew is when they arrive. You can hand the keys over to… more
Jennifer K., Business Manager1 person found this helpful
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Overall rating
338 reviews
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- Chandra H.Carson, CA1191May 8, 2024
Simon and his team were excellent. Great customer service, fast, efficient, on time and they communicate everything clearly..
I love that they put secondary locks on all of your doors and you can keep your keys to your home.
Their pricing is great and you get a two-year warranty.
Also, the office staff is very supportive and our original contact person for the initial inspection was Kevin who did a great job as well.
I highly recommend Pacific Termite!!!!Helpful 0Thanks 0Love this 1Oh no 1Business owner information
Jennifer K.
May 10, 2024
Chandra, thank you so much for taking the time to leave such a fantastic review! We're happy to hear that our fumigator and office staff provided excellent customer service and kept you informed throughout the process. We take pride in our fast, efficient, and clear communication. We're glad you appreciate their extra security of the secondary locks. SBM fumigation is the only company we use and have been using them for over 20 years. It's important to us that our pricing is fair and transparent, and we're happy to know the two-year warranty provides peace of mind. A big thank you for mentioning Kevin as well! We're lucky to have a supportive office staff and appreciate him exceeding expectations during your initial inspection. We truly value your business and highly recommend referring Pacific Termite to anyone needing our services!
- Apr 8, 2024Updated review
Updating review aster estimate after Pacific Termite completed our fumigation:
Pacific Termite fumigated our home and we are pleased with the results as the process was rather smooth. The price for the fumigation was competitive, so we were pleased with that. In addition, we also had the company also make some repairs on our wooden deck which needed some restoration repair which we were pleased with. From start to finish it was great working with Scott and Pacific Termite. I would recommend the company.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer K.
Feb 19, 2024
Mac, thank you for taking the time to share your experience. We appreciate your understanding regarding the initial appointment scheduling mix-up, and we're glad we were able to reschedule with Scott. We're happy to hear that Scott was personable and took the time to thoroughly explain the situation at your home with regards to termites and your options. We believe in providing transparent and comprehensive information to our customers, and it's great to hear that Scott lived up to those values. We're confident that he'll be able to provide you with a solution that meets your needs and budget. In the meantime, please don't hesitate to reach out if you have any questions or concerns. We're always happy to help!
Feb 13, 2024Previous reviewMet with Scott From Pacific Termite after rescheduling termite inspection appointment after a mix up on our first appointment (accidents happen). Scott was very personable, and did a very good job explaining the situation at our home with regards to termites and the options available to us. He even offered to fix some of the exterior woodwork on the deck which was a plus. We are looking forward to receiving his official estimates for our evaluation.
Jan 31, 2024Previous reviewRequested a inspection from Pacific Termite and scheduled a appointment, however the company did not show up and didn't even give any notice afterwards. In the meantime, I reached out to a separate vendor.
- Ross M.Springfield, VA112Aug 28, 2024
Highly recommend. I thought I needed to tent.
The estimator could have upsold us for a whole tenting nightmare, but took the time to honestly explain what kinds of infestations require tenting and that we needed spot treating.
The team was punctual and thorough. All infested areas in the estimate, plus others they found were treated/wood replaced as needed. They left our place better than when they arrived.Helpful 0Thanks 0Love this 0Oh no 0 - Hiro N.Culver City, CA033Aug 19, 2024
I had requested several termite companies for inspection, and Pacific Termite was by far the most thorough and detailed. Their solution also included fixing the damaged wood, which was a great plus.
Their work was as others have said in the review. Very professional and smooth.
I chose the spot treatment option. Hopefully this will be effective.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jennifer K.
Aug 20, 2024
Hiro, thank you for taking the time to write us a review. We're glad to hear that our team's thoroughness and attention to detail exceeded your expectations. We're committed to providing the best possible service, including repairing any wood damage caused by termites. We hope the spot treatment is effective and feel free to contact us if you have any questions or concerns. Thank you for choosing Pacific Termite!
- Lauren V.Los Angeles, CA41610Aug 12, 2024
Went with these guys due to good yelp reviews and seeing them working around our neighborhood (mar vista). They tented our house and warned us there might be some damage to the tile on the roof. Ended up being very minimal damage which was nice. Fixed a bunch of termite damage including damage that was missed in the initial inspection for the same price as the quote - even though they found quite a bit more than initially quoted. The guy who was in charge of the job was a great communicator and I really enjoyed working with him. The touch up paint job wasn't the best so star docked on some messy work but ultimately happy with the job especially for all of the extra work they did.
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Jennifer K.
Aug 15, 2024
Lauren, "Thank you so much for your review and for choosing Pacific Termite! We're happy to hear that you were satisfied with the termite damage repair and that our team was able to exceed your expectations. We appreciate you bringing the paint touch-up to our attention and will use this feedback to improve our services. We value your business and look forward to serving you again in the future!"
- Joyce Y.Hacienda Heights, CA01617Jul 29, 2024
I got several recommendations from our community FB page and had a few companies come and do estimations. They were all nice and came out with pretty much in the similar price ranges. We decided to go with Pacific Termite. The inspector was nice, very thorough, professional, and honest.
The workers seemed experienced and were very very very thorough. My hubby couldn't stop praising them.
Btw, we decided not to tent but did dry wood and subterranean treatment.
I would highly highly recommend Pacific Termite.Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Jennifer K.
Aug 2, 2024
Joyce, thank you so much for your incredible review! We're so happy to hear that your experience with us was outstanding. It's wonderful to know that our inspector and team were able to exceed your expectations. We pride ourselves on providing exceptional service and it's rewarding to see that reflected in your feedback. We appreciate you choosing Pacific Termite and for taking the time to share your positive experience. Thank you again
- Brad M.Los Angeles, CA2211524Aug 16, 2024
This company performed as expected, and took extra care not to damage the plants surrounding our unit. Very good communication, will use again!
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Jennifer K.
Aug 20, 2024
Brad, thank you for taking the time to write us a review! We're happy to hear that our team met your expectations and took extra care of your plants! Great communication is a priority for us, so we're glad you appreciated it. We look forward to serving you again in the future!
- ruben b.North Hills, CA050Jul 30, 2024
Wow awesome company on time and upfront with everything from beginning to end ,, highly recommend
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Jennifer K.
Aug 2, 2024
Ruben, thank you so much for taking the time to leave us a review. We're so glad to hear that you were happy with our service. We strive to be upfront and on time with everything we do, and we're happy to hear that it made a difference in your experience. We hope to work with you again in the future!
- Verdell W.Los Angeles, CA218214Jun 6, 2024
We first worked with Pacific Termite when we bought our house for the initial inspection and treatment of drywood termites and they were very professional and affordable. A few years later we found out that we had subterranean termites too and they were once again very helpful, prompt, and professional. From the person who did the initial consultation and estimate to the technician who did the work on the day of the treatment, it was a smooth process and very well explained. He also patched up everything and cleaned up nicely. And their price was also very competitive. We had gotten an estimate from another company too and they were a lot more.
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Jennifer K.
Jun 6, 2024
Verdell, thank you for your continued trust in Pacific Termite! We're so grateful that you chose us for both your initial termite inspection and treatment, and again for addressing the subterranean termite issue a few years later.
We take pride in providing professional service at affordable rates. Hearing that you found the entire process – from consultation to treatment – to be smooth and well-explained is very rewarding. We appreciate you acknowledging the technician's thoroughness, not only with the treatment itself, but also with patching and cleanup. Knowing we were competitive with other companies is fantastic! We strive to offer exceptional service while remaining cost-effective.
Thank you again for taking the time to share your experience. We look forward to being your termite partner for many years to come! - Bruce S.Redondo Beach, CA2241Aug 1, 2024Updated review
I gave a 5-star review of Pacific Termite in 2021 and since moving to a new home we continue to use that company because we are very pleased with their service. This time I want to complement Pacific Termite on the honesty of their employees. Yesterday we had our annual termite inspection that included attics. The lead inspector handed me a $100 bill! He said they found it in one of the attics. This is just one more reason I recommend Pacific Termite. I trust the company and its inspectors to give me honest advice about our home.
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Jennifer K.
Aug 2, 2024
Bruce, we are incredibly grateful that you have continued to choose us for your termite control needs and that your trust in us has only grown stronger. It’s incredibly rewarding to know that our team's honesty and integrity have made such a positive impact on your experience. We are equally impressed by our inspector's honesty and appreciate you sharing this positive story. Thank you for your continued business!
Jul 2, 2021Previous reviewWe have been using Pacific Termite for a number of years and have been very satisfied with the prompt, attentive service we have received. When we first began to use them at a new two story house there was quite a bit of old termite infestation in many of the facia boards below the roof. Pacific Termite repaired or replaced all the impacted boards. They even obtained and replaced some of the boards that are wider than normal. Our next door neighbor, who is a woodworker, was very impressed by their attention to detail. Just now a Pacific Termite worker just replaced some boards above the front walkway that Scott identified as needing to be addressed. This was part of their annual inspection service so they did not charge us more. We really could not be happier.