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- Dawn H.San Francisco, CA747Dec 24, 2018
It is obvious someone has a personal vendetta against this young man and his company. The service has been great ( 4 times to the airport); all early morning. The cabbie has been intelligent, engaging and quick. The price is in line with standard pricing. Give this man your business.
Helpful 0Thanks 0Love this 0Oh no 0 - Mar 29, 2013
Time to find a new cab company. I've had to call the past three times because my cab was late. In fact, this past trip, I called the night before for a 5:15am pickup. The dispatcher said they were busy, so asked if 5am was okay. I reluctantly agreed and he repeated that I would have be ready at exactly 5am. I was. At 5:15 I called and was told it would be "2 minutes." About 8 minutes later, I finally got picked up.
Helpful 3Thanks 0Love this 3Oh no 0 - Cheryl H.Pacifica, CA313Sep 7, 2010
I keep forgetting this is the cab company not to call. My taxi was 15 min. late. I called at 10 min. late to find out where they were. The dispatcher said, "he's on your street and will be right there". That was a flat out lie since my street is two short blocks and it took the guy 5 more min. to show up.
I expected at least an apology from the driver but no. Also, when I told him I had a flat rate from the dispatcher he said how much?...$30 bucks? I responded no, $25. Then he responded, well, with my tip...(hint, hint). So he tried to inflate the flat rate, which hasn't changed from my hood in years, plus his expectation of a tip was too much. I will not use this company again.Helpful 4Thanks 0Love this 0Oh no 0 - MetroSplash S.Sacramento, CA4171Sep 21, 2010
My one experience with Eureka Yellow Cab was horrible. The taxi was over 30 minutes late, and their dispatcher claimed at one point that their car had already picked me up -- despite the fact that I was still at my hotel.
Once in the taxi, our driver claimed not to know how to get to one of the most well-known restaurants in Half Moon Bay. He proceeded to get us "lost," which is another way of saying he was running up our meter.
Finally at our destination and with $10.75 on the clock, the driver took my $20 bill and didn't offer any change. When prompted, he claimed that there was a $20 minimum fee, but he could not explain where that policy was posted or how I was supposed to know about it. I offered to pay what was on the meter plus a reasonable tip, and he got flustered and gave back my money. Our awful cab ride ended up being free.
This cabbie was clearly attempting to take advantage of out of town travelers. His bizarre negotiating style ended up costing him a decent fare. Beware.Helpful 2Thanks 0Love this 1Oh no 0 - Joel R.Pacifica, CA0241Mar 26, 2010
Are they the greatest cab company in the world? It's really subjectve. They get me from my house to the airport, they show up on time, and that's all I can really ask for.
They do offer a fixed rate, just gently remind them before you get into the cab.Helpful 2Thanks 0Love this 3Oh no 0 - Skye C.San Francisco, CA224May 15, 2009First to Review
Be aware, they say they offer $24 flat rate from Pacifica (from my specific location) to SFO, but they don't. The only positive was that their cabbie picked me up right on time (7am).
Helpful 3Thanks 0Love this 1Oh no 0 - Alex C.Pacifica, CA370Sep 22, 2012
It was okay. I live in Manor district and wanted to go to South Linden Drive in South San Francisco. I called to ask for a quote and the man told me it would be around $25. He said they will pick me up in 15 minutes and was on time. When we reached destination he asked for exactly $25 I actually think the guy who picked up the phone was actually the driver himself. Maybe this is a very small company and only 1 or 2 people run the company But it was okay.
Helpful 0Thanks 0Love this 0Oh no 0 - Kyle F.Spokane Valley, WA132Jan 21, 2012
They overcharged me and took the longest route possible to get to SFO, I only live 5 miles from the airport, it shouldn't cost $35 to get there. There is also no posted rates anywhere in the cab.
Helpful 1Thanks 0Love this 0Oh no 0 - Jennifer M.San Jose, CA38989Mar 12, 2015
Pretty sure they are no longer in business. Called a couple weeks ago and the number was disconnected.
Helpful 0Thanks 0Love this 0Oh no 0 - Admiral R.Pacifica, CA28Aug 24, 2010
Called for a morning pick up the night before and they never showed. Calling in the morning rang through to an error tone. Don't waste your time.
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