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Review Highlights
“Since I don't like doing laundry, I truly love their wash n' fold service” in 5 reviews
“She's also super great at enforcing the mask requirement during COVID.” in 2 reviews
“They fold your clean laundry nicely, in a clean clear bag and will call you once it's all complete.” in 2 reviews
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About the Business
Business owner information
![Photo of Billy E.](https://s3-media0.fl.yelpcdn.com/assets/srv0/yelp_styleguide/bf5ff8a79310/assets/img/default_avatars/user_medium_square.png)
Billy E.
Note: The hours listed are Unattended Self-service hours. Our Attended Full-service hours are Monday- Friday 9AM- 7PM and Saturday- Sunday 9AM- 4PM. We are the ONLY Full-service Laundry in Pacifica. In business for 27+ years. This is a modern, clean and well-lit Full-Service Laundry. - Self Service Coin Laundry - Large Washers and Dryers - Soap, Snack and Soda Vending Machines - Television - Music - Wi-Fi - Restroom - Attendants - Wash and Fold Service - Comforters, Sleeping Bags, Rugs - Dry Cleaning Service - Laundry - Alterations - Commercial and Retail Pickup and Delivery
Location & Hours
Amenities and More
Ask the Community
Q:
Is this only coin operated? Is there a machine to convert cash to coin? Do we bring our own laundry detergent? I'm new to laundromats.
A:
Yes, It's only coin operated. There is a change machine. You can bring your own detergent or buy it here. We are the only attended laundry in Pacifica to personally service your laundry needs.
Richard R., Business OwnerQ:
How much is the laundry drop off service per pound and estimated turn around time?
A:
$2.00 a pound, 10 pounds minimum. Turn around depends on workload. Usually by next day. 07/10/2022
Richard R., Business Owner1 person found this helpful
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![Photo of Username](https://s3-media0.fl.yelpcdn.com/assets/public/default_user_avatar_64x64_v2.yji-19e0a8ff85b15f4bbd79.png)
Overall rating
36 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Edward T.Sundale, Fremont, CA531Aug 3, 2024
Great clean place. Billy is the bomb ! Very helpful
In Pacifica, you must make it your stop for all your laundry needs. High five also to Joshua who is the man at keeping it looking and running so great !Helpful 0Thanks 0Love this 0Oh no 0Business owner information
William E.
Aug 5, 2024
Hi Edward, thanks for stopping in, we really appreciate your business. Hope you enjoyed your time in Pacifica. If you're back in the neighborhood, please stop in & say hi again !
- Juan R.South San Francisco, CA025Jul 28, 2024
Super clean and very affordable! The on site attendant is a sweetheart!!! Plenty of washers and dryers! Coin operated only so bring cash! There is a change machine inside. This is easily my favorite laundromat and will be coming here moving forward!!!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
William E.
Aug 5, 2024
Hello Juan, thanks for taking the time to leave a review, we really appreciate it. We will be doing a complete overhaul of all of the machines which will include coins, credit cards & app based payment systems. They will be some of the most advanced machines in the area. Looking forward to seeing you again.
- Aug 31, 2022
Clean, machines work and folding area is new.
There are many hours posted on the door and other web sites. Double check if you are doing late laundering.
Lots of street parking.
Spoke to friendly lady there about the open hours. Didn't know if she worked there or was just doing laundry, too!
Would go again.Helpful 30Thanks 0Love this 30Oh no 0 - Jamie M.San Diego, CA581311Mar 16, 2024
I've been coming to this laundromat for years. It's always been good. However it recently changed ownership and this place went from good to great! They cleaned it up very nicely, all of the machines are working. The new owner happened to be there my last visit and he is super friendly! Asking what he could do to make it better, appreciated the feedback and thanked me for my business. It's rare to get customer service like that these days. It's the Ritz Carlton of laundry mats!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
William E.
Mar 16, 2024
Thanks very much for taking the time to leave a review. It was great meeting you & we looking forward to seeing you again !
- Alex C.Long Beach, CA03Apr 18, 2024
The machines are working and the area is clean and organized. And it's nice to have a folding station now. It's a big step up from what it used to be years ago.
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William E.
Aug 5, 2024
Thanks for your review Alex, it really helps when our customers take the time to leave them & we truly appreciate it.
Hope to see you again soon. - Vivian M.Madison, MS0361Jan 8, 2024
Very nice folks here...Michelle has a foothold in the community and is really plugged into the area. Space is always clean, machines working and they have alterations and dry cleaning. Turn time is excellent and prices reasonable. They will do your laundry for you ( or you can do yourself). Options, options!
Helpful 0Thanks 0Love this 0Oh no 0 - Feb 8, 2022
I was told I would get a text for my load of laundry at Friday drop off with an estimate of Saturday evening or Sunday morning.
I never got notified. $25 for a medium sized load of laundry, which was well done but untimely. I as a customer was left wondering until I decided to just pop in on Tuesday morning.Helpful 0Thanks 0Love this 2Oh no 0Business owner information
William E.
Mar 13, 2024
Hi Elisha, my wife & I recently purchased the store & we are putting a number of new processes in place, which includes actually keeping informed about timelines & completion. Sorry you had this experience. We will be launching a new website & turning everything digital pretty soon so this should never happen again. Hopefully, you can give us a chance. Thanks.
- Aimee R.Oakley, CA9061May 21, 2023
A lot of dryers not working. Attendants are amazing but machines are often "out of order"
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
William E.
Mar 13, 2024
Hi Aimee,
Thanks for your feedback. My wife & I recently purchased the store & we are committed to ensuring that the machines are always in good working condition for our customers. If you give us another chance, I think you will have a much different experience. - Desiree V.San Bruno, CA1235012Dec 15, 2020
I wish that I never brought my brand new Ugg blanket here to be dry cleaned , it was ruined ! The blanket has areas where the blanket feels like it was singed by being dried on hot and there's a corner with something black on it ( like plastic ?!?!). Never again !
Out $130 blanket is ruined !!!Helpful 2Thanks 0Love this 0Oh no 0Business owner information
William E.
Mar 13, 2024
Hello Desiree, I apologize that this happened. My wife & I recently purchased the store & we are putting a lot of focus on quality control. If you give us a chance, we will guarantee a positive outcome for you. Please feel free to contact me directly if need be.
- Lorena S.San Francisco, CA053May 4, 2021
I just started a new business doing massage and facials. I was having a challenge managing my laundry in addition to everything else required to run a business. I am so thankful to have found Paloma cleaners as they are located on the same street. I recently took my laundry to them and when I got my laundry back, everything was folded so nicely and looked so clean.
The price is also just right and I plan on using them regularly for my laundry needs! Thank you very muchHelpful 0Thanks 0Love this 0Oh no 0
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