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Ask the Community
Q:
How is the wifi connection, and are there power outlets to plug in?
A:
WiFi is fine there and I never noticed plugs but I have seen folks with laptops there. You cannot go inside right now, only pick up and go.
Kimberly C.Â
Recommended Reviews
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Overall rating
612 reviews
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1 star
- 8097172Apr 30, 2024
Positive and friendly staff. Marissa at the front desk was very calm and patient even with a line of customers. Joe was extremely attentive and helpful with all guests. He was replacing coffee and making sure each guest has their questions answered and double checked orders. He was greeting all the routine customers by name and even grabbed the dishes for me. Other paneras they let the dishes pile up and know one pays attention.
The rest of the staff was also very lively and energetic. I had a very peaceful experience enjoying the vibe for a solo lunch. Joe seems like the secret ingredient at this Panera everyone is so happy around him, employees and customers alike. He brings a smile on your face.Helpful 0Thanks 0Love this 0Oh no 0 - Al L.Alameda, CAApr 8, 20244 check-ins
Disappointed that the Panera in Alameda has closed making this location the closest location for me. This location is located in the Southland Mall off W. Winton Ave.
Since I was in the area, I decided to redeem my rewards program item, a beverage and I decided to pick up my favorite Kitchen Sink cookie. I arrived around 1pm and the lot surrounding Panera was full and I found a space in the area in front of the building next to it. I ordered through the app and in about five minutes it said my order was ready.
I went in the restaurant towards the order pickup area and picked up my order. The restaurant was quite busy inside as many patrons were dining and some were eating at the tables outside as well. The order process and pickup process was smooth and easy. I'll be back in the future if I'm in the area for another cookie and hopefully another rewards perk.Helpful 11Thanks 4Love this 11Oh no 0 - Claudia G.Hayward, CA7171Aug 26, 2024
I don't know how this happened, but it's super disgusting. There was a dead fly in my sandwich!!
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 1, 2024
Food 3/5
Service 5/5
Ambiance 3/5
Customer Service is priority number one and Estrella who took our order was exceptional. She was patient, knew the menu and answered all questions I had. It's been a looonnnng time since I've eaten at Panera Bread. While eating she came to our table to let us know they were giving away one free cookie to guests which I found very thoughtful. I chose some lemon type cookie to give my son.
I ordered half/half chicken Fiji apple salad & tomato soup with a side of chips. I ate 90% of the soup, a few bites of salad and no chips. Took the rest to go.
The person I was with ordered half/half also. Deli turkey sandwich & the famous Mac n cheese, side of bread. He finished all his food. We both enjoyed our meals. Nothing super special but good.Helpful 1Thanks 0Love this 1Oh no 0 - Jan 19, 2024
Staff are nice. Food is good. Standard and consistent quality. Plenty of parking. Nice spot for a quick bite.
Helpful 1Thanks 0Love this 0Oh no 0 - Rui L.Hayward, CA16440May 28, 2024
Hadn't been here in years, was in the neighborhood and decided to give it a shot. I guess my first mistake was it was about 40 minutes before closing. Ordered online and got the Philly cheese steak, they claimed to be out of ciabatta bread so I settled for French roll. Order was ready within 15 minutes, walked in picked it up, restaurant did look a little dirty all be it end of day. Took off and got home to find nothing but disappointment in my sandwich. After paying $18 I would expect just a little more. I'm not a complainer but I could not let this one go, called the restaurant spoke to the manager and was immediately refunded, which was the only good thing that came out of the restaurant. I must say I will NOT be going back, unacceptable that you charge these kind of prices for measured out meat and bread.
Helpful 0Thanks 0Love this 0Oh no 0 - Jan 5, 2023
Stopped by here for lunch on Sunday. This Panera is located in the plaza next to Southland Mall. There is plenty of parking in the area. There's plenty of both indoor and outdoor seating, with the outdoor seats having the option of being under a roof or not.
When you go in, you can either order with the cashier or use their tablets. We opted to use the tablets as it gave us time to peruse the menu. Husband and I ended up ordering the Take Two. I ordered French Onion Soup and BBQ Chicken Salad while my husband got the Broccoli Mac & Cheese and half a sandwich. Once you order, you are able to seat yourself and wait for your order to be ready and called at the pick-up area. The food was good; what I would expect from Panera and other similar restaurant. The ingredients were fresh as well.
My only gripe is that it wasn't busy at all when we went, but the dining area was a mess. We ended up having to clean a table for ourselves to sit at. I saw an employee "trying" to clean but would take one plate at a time and never completely cleaned an area before moving on to the next.Helpful 3Thanks 0Love this 1Oh no 0 - Nov 29, 2022Updated review
My rating for Panera just JUMPED to FIVE STARS! They have an Angel Tree for giving special gifts to those in need. Read the flyer, choose your recipient & bring the item back to Panera. They will wrap & deliver the gifts! Be a blessing, if you can afford Panera try paying a little blessing forward the Season!
Kudos Panera!Helpful 6Thanks 0Love this 5Oh no 0Apr 14, 2021Previous reviewWell I'm sad they went from 5 stars down to two stars. Ordered Greek salad but noticed menu said Greek Caesar salad. So I asked what's in it that's different?
Answer: shoulder shrug and "umm its salad"
I asked "are you new" not mad just puzzled
Answer: kinda
Me: OK can we ask someone what's in it?
Answer: Ohhhh I can read you the ingredients
Me: Doesn't it come with a choice of apple, bread or chips? Can I have chips
Answer: we ran out
Me: ok i'll take the bread, then i wave at manager, can I ask a question? How do you run out of chips?
Answer: we had a catered order and we ran out around noon.
Me: oh well that's disappointing
Answer: Oh I have 5 bags left would u like one?
Me: yes please, thank u
So I get my order and I check it...
Me: Excuse me I ordered the bread side but there's an apple by mistake
Answer: Oh we ran out of bread
Me: Lol I can't do this again....
Note to patrons, don't expect much if you go ONE HOUR before close....Mar 28, 2020Previous reviewI purchased a bakers dozen of "everything" bagels and broccoli cheddar soup. Two of my favorites!
Mar 26, 2020Previous reviewI was driving by and realized they were open. The entrance is blocked off but someone will come out. They told me to use the app online to order for pick up. I was having a little trouble and the manager was kind and knowledgeable. She helped me get the order in and it was ready in less than 10 minutes. I hope they keep this option available during these trying times. Stay six feet apart and Safe folks!
- May 12, 2023Updated review
2023 Update May........
I just wanted to say I really like Panera's variety now. Their baguette sandwiches are awesome. I like to compromise on pizza and a sandwich so I can customize my toppings so I don't have the cheese in there. Sorry but I don't like cheese when I eat.
Wish I was able to customize other toppings like add olives as I have a sweet spot for them. But otherwise the new sandwiches are delicious
As I mentioned in a previous review, the salads are pretty good as well but I don't think I can eat a salad and a sandwich now, it's pretty much one or the other if you know what I mean.
But I like that they are consistent on their orders now as some things in the past there were no drinks when we ordered them but this has apparently has been corrected.Helpful 2Thanks 0Love this 2Oh no 0Dec 5, 2022Previous reviewEnd of year review. I'm not usually one for salads and something other than Mac and Cheese with Chips but last night I was really impressed by the BBQ Chicken Salad and Turkey Chili.
I don't eat too much these days so I chose the half salad. It was just the right portion for one person! The sauce on the salad was tangy and flavorful, the meat portions were excellent and I especially loved the crunchy onion things that were on there.
The Turkey chili was awesome as well. It was a cold night for sure and the taste was just right and was served up hot.
These are just some of the more awesome things I'm starting to discover at Panera and look forward to trying the next new thing.......
FYI the bags of chips they provide with the meals are awesome!Apr 24, 2022Previous review2022 update - Panera has introduced their chicken and spicy chicken sandwiches on TV and I must say that I'm very impressed by the way they taste.
You may remember KFC and the ever famous Popyes's chicken sandwich shortage that drove people crazy. Even Mcdonalds had their answer. Unfortunately the sauces and flavor of all 3 sandwiches drove me crazy as they were WAY too bold.
So when Panera came out with these sandwiches I gave it a try. The flavoring on their sandwiches are neutral. Not too bold not too hot just right in the middle where a chicken sandwich should be which I'm surprised they got it perfect because its hard to get things like this right at times,
I hope one day they can introduce a crispy version of this sandwich as they have a good thing going for them. FYI Their Doordash and Grubhub delivery services have been awesome and my husband and I have yet to have a messed up order.Oct 2, 2021Previous reviewWe have regularly ordered from this establishment through Grub Hub and I can tell you that they have delicious food! My husband ordered a salad and some broccoli soup and I got the flatbread pepperoni pizza.
Speaking of which, I had no idea they made pizzas, it must be new or something. You get plentiful sauce and cheese on it, with a thin crust. It kind of gives Tomatina some competition for their flat bread style pizzas too.
Was very surprised at the flavor of the pizza. They package the orders well on their online orders and had no problem unpacking because of the organization of items placed in the bag.
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