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Verified by Business
Vehicle Inspections in 20 reviews
Brake Services in 4 reviews
Tire Repair in 3 reviews
Battery Services
Review Highlights
“Charlie and Dee are knowledgeable, ethical, kind and after just one or two times felt like personal friends.” in 21 reviews
“It was easy to schedule a NYS inspection and basic service appointment (oil change/tire rotation).” in 4 reviews
“I had Dee do a rebuild on a 2000 Toyota 4-Runner transmission and much to my satisfaction the price was fair and the work was outstanding.” in 4 reviews
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About the Business
Business owner information
![Photo of Charlie S.](https://s3-media0.fl.yelpcdn.com/buphoto/yWvDe19WajGK2aTqAFcX3Q/90s.jpg)
Charlie S.
Parkside Auto Care has been serving clients in Brooklyn and the entire New York area for over 45 years. Along with our long-standing knowledge and understanding of the automotive industry, we are the leaders in customer satisfaction. Services We Provide: -Complete Diagnostics & Repairs on all Makes and Models -NYS Safety & Emission Inspection -Air Conditioning & Heating -Brakes & Traction Control -Check Engine or Service Soon Warning Lights -Emissions Systems -Engine Cooling Systems -Engine Repair & Maintenance -Front End Suspension & Tires -Lighting & Accessories -Maintenance & Warning Lights -Scheduled Maintenance as per your vehicle manufacturer -Mirrors, Glass, & Windshields -Transmission Service -Towing available If you don't see the service you need listed, please ask. Charlie is pleased to consult with you. We pride ourselves on completing all our services using environmentally conscious practices. We are here to be of service to you and our planet.
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Overall rating
86 reviews
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- Janine A.Brooklyn, NY32235112May 25, 2023
Came here based on yelp reviews. Easy to make an appointment. They were super punctual. Went for an oil change but they went above and beyond and took care of another little thing at no charge. Very nice people and excellent customer service!
Helpful 0Thanks 0Love this 0Oh no 0 - David H.Los Angeles, CA176Jul 27, 2022
I can't recommend this shop enough! Charlie Sr. and Charlie Jr. are both great and I trust them completely. I'm really glad I found them and have my new go-to shop for any problems.
Helpful 0Thanks 0Love this 0Oh no 0 - Mario B.New York, NY013Feb 1, 2022
Charlie and his staff are incredible. Reliable and honest, they care about the work they do and don't push you into work you don't need. I've been taking my car here for many years and they always do a thorough job. Really can't recommend them enough.
Helpful 1Thanks 0Love this 0Oh no 0 - Aaron H.Brooklyn, NY31Feb 11, 2022
Just gotta spread the love for a great family business because Charlie (Jr and Sr, actually) and D. have helped me out of so many jams over the years with two different cars. Very reliable, thorough, personable, communicative and won't gouge you -- they're literally the best mechanics I've ever gone to in Brooklyn!
Helpful 0Thanks 0Love this 0Oh no 0 - Eric V.Brooklyn, NY2882Feb 10, 2023
Used to love this place. Not sure what happened, but they charged me $120 for an oil change with is out of this world. Feel like I've been taken advantage of. Used to think it was a mom and pop good spot, won't be returning to them again. Stay away if you're not trying to get up charged
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Charlie S.
Feb 14, 2023
Eric,
At Parkside Service Center we take pride in our reputation serving our community and their families over multiple generations and they have valued our integrity and professionalism through their ongoing loyalty.
I'll try to speak to your concerns as best as possible as to "what has happened" etc.
In the last 2 years, while the cost of everything has increased and the value has gone down, we have maintained our excellent level of service for all our clients.
With that in mind, let me share the breakdown of your recent oil change for your 2014 Kia Forte EX:
-What You Came in For: Change oil, Replace oil filter.
-The Services You Received:
We not only changed your vehicle's oil & filter but as an included service we checked and filled the washer fluid, checked other serviceable fluids and filled as necessary.
We also check tires & adjust tire pressure to specification and perform a general maintenance and service check including but not limited to other filters, the brakes, front end suspension & steering, etc. and in most cases, we also vacuum the cowl. All at no additional charge.
In addition, because we heard a clunking noise from your steering as we drove your vehicle into the shop, we checked it for your safety at NO CHARGE.
Your vehicle also came in with a CHECK ENGINE LIGHT ON! And again, we checked it at NO CHARGE. We informed you and noted our recommendations for service and repair which you declined.
The Breakdown of Your Bill:
-The Labor Cost= $29.95
-Oil Filter = $10.62 - We only use Premium OEM specific oil filters
-4.23 Quarts of Full Syn 5/W30 = $ 59.01 - We only use Premium OEM specific full Syn Motor oil
-Hazardous Materials and Environmental charge of $10.00
-Sales Tax = $9.73
Total of $119.31
We have no quarrel with others who sell for less as they know what their products & services are worth.
If you have any questions or would like to discuss this matter further with my son or myself, please feel free to call.
All The best
Charlie
718-852-7969 - Ron G.Brooklyn, NY30122Jan 28, 2021
These guys are great. They're incredibly friendly and helpful. I've been in a few times for various things.
The thing that strikes me most is how honest they are. As an example, the last time I was in I asked them to check the spark plugs to see if they needed to be changed. I'd purchased the car around the 88k mark, and it was now just over 100k. When I went to pickup the car, they let me know that they checked the plugs and it looked as though they'd been changed recently and to check them again in another 10k or 20k miles. It would have been easy enough for them to just change them and tell me they needed it just to make a few bucks, but they clearly value their customer loyalty above all. I dig that, and it'll keep me coming back.Helpful 1Thanks 0Love this 0Oh no 0 - Em l.Brooklyn, NY012Mar 30, 2022
We got a new used car two years ago and have brought it to several mechanics for one thing or another and none of these experiences have been great. Two different friends recommended Parkside for their fix-it chops and trustworthiness and we finally brought it in to get a new battery and a general check up and they were a dream to deal with. So reassuring to know an honest mechanic I can't even tell you!
Helpful 0Thanks 0Love this 0Oh no 0 - Christine B.Brooklyn, NY29Jul 23, 2021
Available within a few days to check and fix AC. They were friendly and thorough. I'd go back.
Helpful 0Thanks 0Love this 0Oh no 0 - Daniel E.Brooklyn, NY3212Aug 6, 2020
I'll add my review to the chorus of other positive reviews.
I recently purchased a car (Subaru Outback 2014) in New Jersey. The dealer's mechanic did not do a good job of installing one of the new tires and it almost fell off the car when I was on the highway.
A day later, I drop the car off with Dee and instantly felt better, he talked me through the work he was going to do and gave me an accurate estimate.
His team re-installed all 4 tires and replaced the bent lugs on the problem tire. They also performed travel/safety checks to double-check every piece of the car the other mechanic touched.
They are swamped right now with everyone buying cars, but they were able to get me back on the road and feeling more secure about driving the car.
I wish I had just had Dee and his team do ALL of the original work instead of that other mechanic shop, but I'll definitely be coming back with any additional problems (I hope not too many!), regular maintenance, etc.
Thank you Dee and team! I'm glad I was able to wheel my car over to your shop and hope that you have the bandwidth for all of the new BK drivers!Helpful 0Thanks 0Love this 0Oh no 0 - D B.Brooklyn, NY017Jun 16, 2022
I have to agree with everyone on here. I've been in the neighborhood a long time and wish I had discovered them sooner. Easy to talk to - no nonsense and straight shooters. So excited to find a mechanic I can trust.
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