Review Highlights
“As a side note, I learned the Peninsula YMCA has membership documents in multiple languages.” in 3 reviews
“My 3 children love the Y we swim play basketball and the staff in child watch is amazing.” in 8 reviews
“I have tried other gyms since then and there is nothing like the Y in the San Mateo area.” in 2 reviews
Location & Hours
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Amenities and More
Ask the Community
Q:
What is the depth of the swimming pool? Please provide depth of the deepest and shallowest section and how it is structured.
A:
Hello and thank you for contacting us. Please call (650) 286-9622 and someone at the front desk can answer your question directly.
Kirsten A., Business OwnerQ:
Can kids also go to the gym for free?
A:
Hello, No, however we offer membership and program plans for families. We also offer YKids for Adult active members who are interested in using our workout facilities… more
Kirsten A., Business Owner1 person found this helpful
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Overall rating
111 reviews
5 stars
4 stars
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2 stars
1 star
- Gloria P.Belmont, CA09Oct 8, 2020
The one-star review is not my experience at all. I love the Y pool and staff! I used it for water-walking for two years and my arthritic joints improved so much I could hardly believe it. I was up to two miles when they had to close for COVID-19, and it has been a great loss to me; I am 78 and my muscle and strength have gone down a lot (it is much worse with the fire smoke, since I can't get out to walk even the short distances I am capable of). A standard sloping pool is almost useless for water-walking especially if you are short, so I really appreciated the lap pool with its level bottom. The Y is also the least expensive--and check your insurance to see if you can get help with that. The only reason this review is a 4 is that, yes, they close for several weeks at a time at least twice a year, which is a severe interruption for therapy as well as workout folks! Lap swimmers do get most of the pool, but walkers nearly always have at least one lane, even during most classes. It is a busy, popular pool, but I seldom felt the need to adjust my times. I don't understand the "zero priority" comment about lap swimmers, since they have nearly all the lanes most of the time--true, fewer people can use the space at a time, but I don't think they are neglected! Classes do take priority, but there is a posted schedule and lots of open sections. I miss it so much!
Helpful 0Thanks 0Love this 0Oh no 0 - J M.San Francisco, CA0141May 14, 2024
I've been coming here with my family for a few years now, both as a member and through non-member drop-ins. The pool facilities are clean, the front desk staff are always helpful, the building overall is a little outdated, but the environment feels very family friendly. We feel really lucky to have this facility in the community!
Helpful 0Thanks 1Love this 0Oh no 0 - Mary E.San Mateo, CA24833Aug 12, 2024
Front desk sucks. They're just talking at the front desk... took a few minutes for someone to acknowledge me, as the two ladies finished their gossip.
I came in to see if I wanted to sign up for a membership, but the ladies at the front were so terrible, I just walked right out of there.
Do better ladies. If your job is customer service, then do that...Helpful 0Thanks 0Love this 0Oh no 1 - Jan 6, 2024
Being a part time ymca employee for over 6yrs now, I just love going to different YMCA's around the state and country. Was in San Francisco picking up at the airport and go to town a little more than a hour early so I decided to find a club and check it out. Got a good leg workout in. I really liked my visit here. Kudos to Peninsula Family Y
Helpful 0Thanks 0Love this 0Oh no 1 - Rol T.San Mateo, CA7434Dec 27, 2023
Welcoming place to workout at a reasonable price.
$88/mo for an adult; you get warm water swimming pools, basket ball gyms, cardio and weight training equipment, free weights and several stretching rooms.
Many places to put your stuff and the staff is very friendly and welcoming. The 30day money back guarantee and Thanksgiving NO registration fee was good enough for me to try it out.
Ultimately, this was not a fit for me.
- I'm not a swimmer, so I don't take advantage of that great value.
- I'm a night owl, so I can't workout later as they close at 9pm on weekdays.
- the showers and changing areas are open. I'm used to showers with small changing areas for more privacy. This is my personal preference.
- I don't see myself using other YMCAs in the Bay Area
- I'm not a workout class person. If you are, lots of fun classes to burn calories.
- my kids are older - I don't see myself using the child care at the YMCA (this would have been great when my kids were younger).
All in all, a pretty good deal and place, but just not the right fit for me at this time.Helpful 1Thanks 0Love this 1Oh no 0 - 1888401565Mar 26, 2023
I am so glad that I decided to join the YMCA! They offer a variety of membership options. Make sure to let them know your employer as many offer discounts (e.g. waived enrollment fee and monthly discounts).
Let's be clear, this is not your Equinox gym with Instagrammable juice bars, but offers a surprisingly lot of activities.
For families, probably the best thing they offer is free childcare (age 3months+), while you use their facilities! This is great for caretakers who want to workout, while having their little one watched.
They have indoor and outdoor basketball courts, indoor swimming pool, and your standard cardio machines and free weights. Lockers with built-in locks with showers and a sauna. You do need to bring your own towel.
They also have a variety of complimentary exercise activities (e.g. pilates, HIIT, etc).
The staff are also great and some know everyone's name by heart!
Overall, I've had a fantastic experience and highly recommend for anyone!Helpful 6Thanks 2Love this 1Oh no 1Business owner information
Mital P.
Mar 29, 2023
Thank you for your review. Glad to hear you had a great experience. Welcome to the Y.
- A B.San Francisco, CA219110Nov 12, 2023
Incredibly rude, confrontational and condescending staff. I don't actually understand what their problem is - as a new member family, instead of being welcomed and gently corrected if we didn't know which door went where, we got outrageous sarcasm and literal, confrontational lectures. This type of behavior towards community members and paying customers, who have their kids in tow and aren't here to create some sort of drama, speaks to a cultural issue from management where juvenile staff either feels actual contempt for the community, or knows no better. I'm not sure which is worse. Avoid.
Helpful 3Thanks 3Love this 0Oh no 1 - Apr 28, 2023
I've been to a few YMCA and this one is one I like coming back to! the group classes are fun and the instructors are knowledgeable and nice
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Mital P.
Jun 5, 2023
Thank you for your review. We are happy to welcome you to the Y!
- Frances P D.San Mateo, CA2086885Feb 9, 2023
There's a one star review here from Dec 2022 that I don't entirely agree with. That person is probably best to look at a more expensive gym like maybe Equinox. Please also keep in mind that the YMCA (at least I know for this location) is not for profit. The YMCAs are really there to serve the community. I usually get a 'hello' or 'welcome in' and a 'bye' or 'have a great day' in the way out but it's not a deal breaker.
Now that I've gotten that out of the way, I do love this place. It is truly a godsend. I joined in January this year and should have probably joined sooner. Sure, some of the equipment might be outdated but they all work. I love the outdoor balcony to get some sun in my face or just a private area to lift free weights or slap the ropes. I'm also a member at 24 but I much rather prefer to work out here as it is a lot cleaner, especially the restrooms.
The best part for me is being able to drop off my 2.5 year old to the daycare knowing he is cared for and loved there. It relieves me of the huge mom guilt I used to have for leaving him at home and taking turns going to the gym between myself and husband.
As far as the gym patrons go, everyone seems to be about their business in working out so I'm able to work out on the machine I want with minimal wait.
This place is truly a gem and I hope my review doesn't interest more people joining. ;)Helpful 6Thanks 1Love this 3Oh no 0Business owner information
Mital P.
Mar 29, 2023
Thank you for the review. We look forward to seeing you on your next visit.
- Steve N.Belmont, CA052Jul 29, 2023
Excellent facility. No blaring music. No one preening and taking selfies/videos . Just restarted towel service.
Helpful 3Thanks 1Love this 1Oh no 0 - Dorothy L.San Jose, CA058Jun 23, 2023
This review is regarding Gaby Torres the Zumba instructor alone. Overall this YMCA is great.
Among the YMCA members that we know, it is well known that Gaby is very rude, unfriendly, abrasive in her language towards criticizing how members follow her. Some members won't take her class for that reason.
To top it all, she exhibited extremely inappropriate behavior recently. A friend made the mistake of trying to enter the Zumba dance class which was ending. Gaby just went crazy and started yelling at her. My friend barely stepped into that room and started to walk out when Gaby started yelling at her. My friend then went to the front door to enter the YMCA. She got to the front desk started talking to staff about Gaby's behavior. Gaby stormed right next to my friend and elbowed her, started talking over her! She started saying how she is tired of being disrespected by gym members. She also started lying how that was the third time my friend tried to get thru that door. Gaby was acting like a complete bully that day!
On the other hand, most other instructors and front desk staffs here are great.Helpful 4Thanks 0Love this 0Oh no 4
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