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Proper Water Balance tops the list of pool care
Anyone can clean a pool/spa, but maintaining proper water balance takes an expert. Did you know that Bromine is a much better… read more
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Highlights from the Business
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Family-owned & operated
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Established in 1982
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Certified professionals
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Available by appointment
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Review Highlights
“This company and specifically Tyler always addresses our pool and spa needs in a professional and courteous manner.” in 17 reviews
“Cory came on a Sunday to vacuum up the grossness and make sure everything was pool party ready.” in 7 reviews
“Tim was there on the dot, was incredibly helpful in triaging the problems and recommending a course of action.” in 9 reviews
About the Business
Business owner information
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TC S.
Swimming Pool/Spa Service & Repair! Installation and Repair of Pumps, Filters, Pool Heaters, & Control Systems. Wi-Fi controllers and off-site monitoring of your pool/spa are routine for our techs. Jandy and Pentair Warranty Station too! Water Balance is the most important aspect of Pool Service, Anyone can clean a pool, water balance is critical for a great "user experience" if water balance isn't correct, you won't enjoy your pool/spa. Go with the pros
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Overall rating
112 reviews
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1 star
- Emily B.San Carlos, CA2084Jul 21, 2023
We have had Peninsula Pool and Spa servicing our saltwater pool for over 5 years, I love that they are a local business and have great attention to detail! Tyler and Cory have been really helpful and know what they are talking about, able to answer any questions about the pool, pipes, solar etc. My pool looks better every summer, and through the winter they take just as good care of it even though we aren't using it.
Definitely recommend them as honest, reliable and very client oriented.Helpful 0Thanks 0Love this 1Oh no 1 - Henry L.San Mateo, CA64132Aug 25, 2024
TC has been handling my pool for 1.5 years now. From the start, he has always been responsive, communicated well and takes care of any urgent needs. He's helped with pool equipment, set up a cover and more, all at very reasonable prices. One time the pool was turning slightly green and he had someone come over the same day with chlorine. It's been crystal clear ever since, and TC has mentioned is MUST always be like.
Martin handles the weekly maintenance, and is always friendly and thorough, always patient in explaining what's going on and how I can help take care of the pool.
They've done a great job for us and I would highly recommend to anyone!Helpful 0Thanks 0Love this 0Oh no 0 - George Z.Foster City, CA010Aug 25, 2024
Reached put to the owner asking to come over and giving us a quote, even emailed him a list of services currently being provided. He promised that his son would contact me and schedule a visit. Never happened
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Tim S.
Aug 26, 2024
The client sent an email, client isn't telling the whole story, the email included an attachment, and the attachment got the email sent to the spam folder. I guess we need to check the spam folder more often! Here is a fun fact, even with your 1-star review, that doesn't reflect the quality of work we provide, we still have a 5 star rating! And George will now need to settle with a lesser company because we are #1 on Yelp in Foster City, and not just Foster City, but the entire Peninsula! We care about our clients George, read the reviews.............. This was a simple mistake that could have been resolved with a phone call.
- Kris L.Burlingame, CA018Jul 25, 2024
Horrible just on the phone. Upcharge to come to Moss Beach - give me a break - it's only 20 min away. HOrrible service before they even arrive.
Find someone else.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Tim S.
Jul 25, 2024
Anyone who lives or works on the Peninsula knows that 20 min to Moss Beach during business hours is not accurate, and if that were accurate, that's a 40-minute round trip. Moss Beach is not in our service area, but we do have the option to pay a trip charge to cover our time. I don't think $25 is too much to ask to cover a 40 min round trip that in my experience is closer to a 90 min round trip. And this kind of review is so unfair, it's on my Yelp home page map of the service area, Moss Beach is not on the Map!!!!!!!
- Edward G.Millbrae, CA04Aug 26, 2024
TC and his team, Cory and Tyler (his sons) are top-notch. My 20+ year heater finally gave up on me last week - unfortunately, I have a big event/pool party with over 50 people coming for the weekend. I have less than a week to replace the heater for this event. I have called two other companies, including Leslie's, who told me that it would take 2-3 weeks to have the heater ordered, delivered, and installed - I called TC and explained my situation, and he told me that he would talk to his team and make sure the heater is in stock. He called me the next day and assigned Cory to do the installation. The heater was in place the day before my event - and my wife and I couldn't be any happier. I have a 90-degree pool where my guests swim until around midnight! I've already been talking to him about updating my old system and perhaps replacing some old pipes- I found my pool guys for life! I will continue to work with TC and his team. One happy customer here!!!
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Tim S.
Aug 26, 2024
Thank you, Edward, and welcome to the family. My kids pulled it off, and I'm glad the party was a success. It's very nice that our clients appreciate our efforts! See you in a couple of days.
TC - Jessica B.San Francisco, CA8232Jul 1, 2024
We inherited our former pool service with our house ~six years ago. Bottom line, they were overcharging us, suggesting replacements for parts we did NOT need at double the retail cost + a multiple hour installation fee for something that takes 10 minutes according to the many reviews I saw online, and certainly they were purchasing it direct from the manufacturer at a price below 'retail'
When I asked a simple question about the replacement quote,, the office manager (at our former pool service company) went nuts on me via email, addressing things that made no sense and had absolutely nothing to do with the issue at hand. Fired them immediately.
I asked around our neighborhood if people liked their pool service provider, and no one had much to say about their service.
Unfortunately, I think the word is not out on the street about Peninsula Pool & Spa, so here is my yelp review to educate everyone!
From the moment I spoke with TC (the owner) on the phone, who is personable and transparent about pricing and service, to his son Cory coming out for the first time to take a look at our pool (and BEFORE I HIRED THEM fixed the issue in one minute that our former pool service company said would take two hours and a totally new part), to their consistent quality service each week and competitive pricing, I am so relieved to have peninsula Pool & Spa as our pool service provider.
I find their pricing to be spot-on for the high quality service they provide. I think I am paying about $10 more per month than I was paying our former pool service provider, and they were straight up awful and dishonest.
Peninsula Pool & Spa is a family run business, the owner is a licensed contractor, and they are honest, do not upsell you on parts you don't need, and get the job done, nor charge me based on zip code bias.
Cory does an excellent job servicing our pool each week!
Thank you, Peninsula Pool & Spa!!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Tim S.
Jul 2, 2024
Welcome to the family!
- Johna D.Daly City, CA3132May 11, 2023
TC is awesome
They were super busy after all the rain and made sure they could clean my hot tub.
I would recommend this company to anyone who has a pool or spa.
Thank you again for fixing my mess I had.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Tim S.
May 11, 2023
My clients are the best! Thanks for the nice comments
- Angela S.San Carlos, CA018Apr 30, 2024
Peninsula Pool & Spa does a great job keeping my pool clean and sparkling.
They also fixed my pool heater for a fair price and put up with my dog jumping all over them!Helpful 0Thanks 0Love this 0Oh no 0 - Pepe B.Mountain View, CA616758Sep 2, 2022
TC, the owner of Peninsula Pool & Spa is one of the most knowledgeable pool experts I came across.
However, before I go into what makes TC absolutely amazing, you need to know this about me:
I'm top #1 MBA school, I love pools and know many things about them. For example, I can reassemble Polaris 360, I was able to balance my pool for many years without any outside help, I can also rebuild Hayward pump and its motor.
So, when I say TC deserves our love I truly mean it. First, TC asked for no money to asses the situation with my pool. Second, he drove to my house for free to get more data at 7am. Third, he was right about the next steps and I'm glad that I followed his free advice.
TC was non-pushy, genuine, and authentic. Most importantly, he was an expert in the pool service and equipment. Please please give him a call before you engage with any other "so-called pool experts". I promise you'll not regret it.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Tim S.
Sep 2, 2022
Welcome to the family! Thank you for the kinds words...............
- Mark S.San Mateo, CA315Aug 4, 2023
I chose Peninsula pool and spa because of their great Yelp reviews.
After working with TC, I can tell you that they are accurate.
My 20-year-old in ground spa was losing water. TC had the knowledge to quickly identify the failing valves. He ordered and replaced the faulty parts.
TC is very professional and easy to talk to. He is someone you can trust.
I would definitely work with him again.Helpful 0Thanks 0Love this 0Oh no 1