Pestec

Unlike two pest control quotes we got from two other companies, Pestec:

·       Is experienced in working with rodents, ants, cockroaches, and yellow jackets and more.

·       Certified by EcoWiseCertified.com and GreenShieldCertified.com to prevent pests and use less-toxic and more humane techniques. They use snap-traps instead of inhumane glue traps for rodents.

· Lists their Structural Pest Control Board of California (https://pestboard.ca.gov/license.shtml) license number on their website, meaning they had to pass exams to prove they know what they're doing.

·       Was more detailed and found and sealed more pest entry points. Rodents can fit through anything a pen can slip through!

· Use stainless steel to block rodents instead of less durable materials.

I can't recommend Pestec highly enough. We had a biting insect problem. We were getting bitten daily by something we couldn't see - stressful and frustrating. Pestec and a number of other companies I enquired with thought the cause could be rat mites. Pestec sent their rat and insect specialists and after finding rat evidence and leaving insect monitors were able to confirm that rat mites were the source of the bites. Whilst another company would have been happy to sign us up to a year's contract of chemical spraying Pestec were adamant that we needed to remove the source of the mites, i.e. the rats. They located holes in our basement walls and signs of rats around the property. Getting rid of rat mites is not an easy fix and took time, but what Pestec recommended was absolutely the way to go. They carried out rat trapping, located a nest in the crawl spaces of the basement and dusted pesticide in key points (which is safer than spraying particularly as we have a newborn) to kill rat mites whilst the rats were being caught. We then had the basement holes where rats can get in closed up. All of the staff at Pestec were so helpful. Jessica in the office always took the time to answer my many questions when I was trying to figure out what the hell was happening. Luis, Pestec's CEO, also visited. He is a real expert and genuinely cares about helping people solve pest problems.

When I had to deal with SF City and County re. rat issues in a neighbouring property I mentioned we were working with Pestec and I believe they're one of their suggested vendors.

Dealt with Mari, at my work, and couldn't ask for a more kind, hard working, knowledgable proffessional. Thank you so much Mari!

I called Pestec for a gopher problem in my front lawn that was getting out of control quickly! I called and spoke with Mikail who gave me answers to all my questions. I made an appointment and got a follow up email confirmation immediately. A very nice and knowledgeable guy named Ricky showed up exactly on time and set seven traps. An appointment was made (during my initial call) for the follow up appointment and he again showed up exactly at 8am. He had captured two gophers in the front lawn. Both visits he took time to give me all sorts of information about the procedure, results and follow up. The main office, Samantha to be specific, sent me a follow up report within 30-45 minutes!

Everyone at this company is really professional and efficient and the process was painless (although not for the gophers!). Thanks, Pestec!!

Here's a quick follow up. I did a lot of reading regarding mites and other biting insects that may have the same symptoms I was experiencing. I did a simple thing - I stopped opening the window in my bedroom and I stopped getting bitten at night. I haven't had the problem since. Whatever was causing the tiny bug bites went away.

Luis tried to help out with the problem and am thankful he dropped by but there was nothing he could do in my case.

DO NOT HIRE PESTEC IF YOU HAVE RODENTS. Their warranty is less than industry standard (only 3 months vs. 1 year). They are overpriced and ineffective. You can do better.

A technician came out to visit our house. He tried to upsell me on hiring a gardener (his brother) for the neighboring house because there was overgrowth, and told me that unless that was fixed, he couldn't solve the problem. He set traps for rats (we didn't find any) and mice (we didn't catch any). We did better baiting and setting our own traps. The consultation was billed as an initial visit (whereas other gave me their estimates for free). In the end, he couldn't even give me a fixed estimate.

Also, *really* hard to schedule. I was kind of glad though, I talked to 3 other companies that seemed much more honest and straight-forward. None of them needed access to the exterior, offered me year-long warranties, and no wait to schedule.

They came and helped getting rid of bed bugs in two rooms at my work - Maitri Compassionate Care.

First two of their staff members come over and inspected few of the rooms and they confirmed our suspicion. Then they came over with their big heaters and fans and heated the two room to a temperature that the bugs would not survive.

All their staff was super professional, punctual and great to work with!

If I ever have bed bug problem again...Pestec is the first company I will contact!

I just wanted to say thank you to your hardworking crew for always being so on top of it at our property. I've only had nothing but positive experiences with Pestec. In an industry that gets inundated with complaints, I hope this sheds some light on the great staff that you have working for you (which I'm sure you are already aware of).

Patrick is so informative and is always to be counted on. He's even managed to squeeze us in several times in his busy schedule. He's great with our residents and is able to get information about pest management across to multiple languages and cultures. He definitely knows what he is doing and it shows.

Valentine has been nothing but professional and knowledgeable about our BB units. Cyndi & Mari work so diligently and have stayed late many nights working on more cluttered than usual apartments. I know this is not easy and I really appreciate their time spent here after hours.

Demetrius has been transitioned to our property and again does a super thorough job.

And then there is Collin. He has been nothing but accommodating with scheduling. His quick response time is always appreciated and he never lets me down.

It's reassuring to know that you spend so much time on training and investing in your employees because it shows. For handling as many accounts as you do on such a large scale in this city, you are all doing a wonderful job.

Your excellent service is greatly appreciated.

Great service!
Diligent and knowledgable and thorough
Pedro Castro was my exterminator. Great guy.
We had rats years ago. He eradicated them.
Then recently had a small mouse and he was very helpful as well.
Both times did proofing on the house.
Thank you!!

Ok, so this review is a bit overdue but one of the owners was nice enough to reach out to me a few weeks ago when he read my older post. I checked in with my wife after he contacted me and it turns out that they did in fact come back and clean everything up; they also got rid of the bees nest for us and we haven't seen them since.

All in all they did a good job. Also, unbeknownst to us, they had overcharged us by $200 and they sent us a refund!