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Review Highlights
“Damon and RIcardo were extremely helpful to me when I showed up needing to have the battery replaced in my iPhone 6.” in 42 reviews
“As someone else said, this guy is HONEST, which is arguably worth the 5-star rating in and of itself.” in 6 reviews
“Shattered my screen (Droid RAZR MAXX) right before I was suppose to leave for a weekend trip.” in 2 reviews
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About the Business
Petaluma Wireless is a full service wireless communications store. We are a repair center for all carriers and phone manufacturers. We specialize in iPhone repairs and offer same day service. Petaluma Wireless is an authorized Verizon and T-mobile agent and offers an array of pre-paid and post-paid wireless plans.
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Overall rating
106 reviews
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- Marko P.Petaluma, CA3147Jan 12, 2018
If you are in need of a mobile phone repair service that is reliable, reasonable, and reputable; this is the best place around. Damon and his staff are great people, and are always a pleasure to deal with. My family and I have been going there since Damon first opened, and I look forward to being a customer there for many years to come.
Helpful 0Thanks 0Love this 0Oh no 0 - Susan C.Petaluma, CA05Mar 4, 2024
Damon is skilled, professional and has the best customer service ever. My family and I have gone to him for over ten years. My phone wasn't holding a charge at all and I went to him to buy a new phone. He quickly ran a few tests, cleaned out the charging port and it worked perfectly. He handed it back and didn't charge me. His honesty saved me about $900.00. It would have been so easy for him to agree that I needed a new phone and sold me one. I would have given him my "broken" phone which he could have sold for a nice profit. I have complete trust in Damon and completely value his integrity and honesty as well as his skill. He is a gift to Petaluma.
Helpful 0Thanks 1Love this 0Oh no 0 - Ted E.Petaluma, CA028Feb 28, 2024Updated review
Damon is true professional for your cel phone needs. Courteous & customer focused. Have used his services a number of times with great success
Helpful 0Thanks 0Love this 0Oh no 0Jan 20, 2024Previous reviewAbsolutely the best at handling old cel phone data transfer to a customer's new cel phone. Damon is one of the best wireless professionals in Petaluma
- Judy C.Sonoma, CA037Dec 28, 2023
Needed iphone battery replaced. I called and was given an immediate appointment. It was finished when they promised
Helpful 0Thanks 0Love this 0Oh no 0 - Julia H.Petaluma, CA1921Dec 17, 2022
These guys are so awesome. Every time I have ever had an issue, no matter how big... and even when small... they always help me. And they do it with a smile, great customer service and fair prices. I am a technological dinosaur, and i recently had an issue with my phone that turned out to be some idiotic thing that I did where I thought I had checked the proper protocols to solve, but completely missed the most obvious. They showed me with a smile and weren't rude or snarky like other places I have been because I missed such a simple fix on my own. This team is top-notch; and a LOCAL business, not some big corporate chain. Please bring them your business. In these times where small local businesses are closing down left and right, we need to invest in the good ones to make sure they stay a part of our community. And when you do, trust me, you will absolutely be glad you did!
Helpful 3Thanks 0Love this 2Oh no 0 - Phil M.Sonoma, CA07Feb 14, 2023
Dropped off my phone and had a nice lunch at Urban Deli. It was ready when we returned. Perfect.
Helpful 0Thanks 0Love this 0Oh no 0 - Jolie B.Waterfront, Long Beach, CA0164Feb 1, 2023
This place is amazing! Way better than wading through the bright lights and troves of people at Apple in the mall. I definitely recommend this place for fast amazing iPhone repair, I feel like I have a new phone now. Thank you so much!
Helpful 1Thanks 0Love this 1Oh no 0 - Jay E.Petaluma, CA6364Dec 7, 2022Updated review
I stopped by the store again yesterday, where I've been helped numerous times over the years and Damon again came through wonderfully well. Since I had another good experience there I thought I would give a yelp review. But it's hard to add anything to all the wonderful reviews that Damon has already so, I'll just say I completely concur with all the five star reviews. Dedication honesty and timeliness. I think those are the highlights.
Helpful 1Thanks 0Love this 0Oh no 0Oct 4, 2022Previous reviewI stopped by the store again yesterday, where I've been helped numerous times over the years and Damon again came through wonderfully well. Since I had another good experience there I thought I would give a yelp review. But it's hard to add anything to all the wonderful reviews that Damon has already so, I'll just say I completely concur with all the five star reviews. Dedication honesty and timeliness. I think those are the highlights.
- Charlie E.Sonoma, CA46Nov 11, 2022
My screen was shattered and breaking off in shards. Damon fixed it perfectly in less than 1 hour. Damon gave prompt, courteous service for a decent price. I highly recommend this business.
Helpful 2Thanks 0Love this 0Oh no 0 - Alan N.Sonoma, CA02217Jul 11, 2021
An excellent local outfit that has earned our business.
Damon & crew went the extra mile to get our ancient i-phones back up and working.
The process was easy, fast, efficient and well priced.
We are smiling.Helpful 3Thanks 0Love this 1Oh no 0 - Denny H.Sebastopol, CA0294Apr 17, 2021
They were not able to fix the phone, but I would use them again because they communicated and persisted, exhausting all reasonable options. Plus - after having spent all that time trying to help - I was not charged because the problem was not fixed. Good business practices and a quick way to add a loyal customer.
Helpful 1Thanks 0Love this 1Oh no 0
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