Pipeline Plumbing

I feel so lucky to have found Jason! My kitchen sink clogged up last night, and after spending 5+ hours on the internet trying to self-help I gave up and decided to contact a professional.

This morning I found Jason through Yelp, and he happened to be available in the afternoon and was able to come over, braving the rain outside! He ran a little late but hey, it's raining in San Francisco so understandably there is traffic. It's definitely not his fault and what mattered was that he let me know as soon as he knew he would be late.

He comes off as super nice yet professional, and is easy going and put me at ease right away. I asked to observe him work because I wanted to learn from him after the internet failed me last night. He was so patient with all my questions even though he was trying to solve my problem at the same time.

As he worked he was doing his best to keep our space clean, which I really appreciated because kitchen clogs can smell and overflows can stink up your place if not dealt with properly. Some water did splash out, but I'm only saying this to let you know that you cannot expect a perfect job from anyone doing something like this. He did amazing given the circumstances, and cleaned up more afterwards and even brought his own sanitizing wipes to wipe down the space for us.

After he was done he did 2 thorough tests to make sure the water was flowing properly and there was no leakage. Some people will leave after one test, but he took the time to do 2.

His prices are very reasonable, and did not try to increase the original estimate as I've read that some other businesses do. This is after I told him I would understand if the price is more than the estimate because he gave me an estimate over the phone first and some actual hands on time might have exposed something unexpected.

I'm not saying that I don't think he will ever give you a different price from what his estimate is, because the situation isn't always so straightforward. What I am saying is that if his prices do turn out to be slightly higher than the estimate in the end you should know that he is an honest and trustworthy person. The price is right, and the increase will not be from dishonesty or greed.

If we have another plumbing problem Jason will be my first choice for sure. :)

Added bonus: Like another reviewer mentioned, you can actually text him at the listed business number here. If he is free to respond he will promptly.

I can't remember how I first found Jason/Pipeline Plumbing, but he's done a variety of work at my house (and that of my neighbor's houses) for over 10 years.

I live in an SF flat built in 1906, creating both "surprise" and "ongoing maintenance" plumbing issues. Every time I reach out to Jason he
* is immediately responsive
* communicates clearly & effectively
* shows up at the time he says he will
* completes high quality work

While I've had the fortune of working with Jason repeatedly, it's never been for the same issue (meaning his work is exceptional and thoroughly solves the issue), and my neighbors are equally thrilled with the work he's done.

I'm so fortunate to have found Jason all those years ago, and will continue to count on him for all my plumbing needs.

Another great service by Jason. Timely, friendly, efficient and a pleasure to work with.

Jason was a god-send... Great communication, great personality, knowledgeable. He ask questions that make you feel like he is vested in your success. He charges by the job and that can be a bit pricey, but I was grateful for the service and he got the job done.
Thank you ..Warm appreciation,
Sharine

Great service. Came out to unclog our sink last minute. Fast and friendly. Highly recommend. Thank you so much.

We had a horrible leak that caused the water company to come out and warn us. I messaged Jason and was able to have him come within the next week and he fixed our leak! It gave us peace of mind. I was at work and he was calling me each time he needed to purchase something and kept me in the loop of the pricing and why he needed to do it. I was very happy with Pipeline Plumbing and will for sure be reaching out again!

I reached out to Jason for help because we had a piece of metal lodged tightly in our garbage disposal and had tried our best to get it out with no luck. His next available appointment wasn't until a week out but he kindly offered to get on the phone with me the next day and walk me through the repair. He was extremely professional and patient, and with his clear instructions, my boyfriend and I were able to work together to remove the metal and get the disposal working again. He saved us hundreds of dollars, and it's safe to say we will be calling Jason for all our plumbing needs moving forward. Can't thank him enough!

I had two projects - I needed a sink hose replaced and a new toilet refill valve. Jason showed up on time and was very efficient, getting both jobs done within an hour. He even tightened the faucet that was coming loose from its base and installed a new stopper for the toilet in addition to the refill job.

I'll definitely use Pipeline Plumbing for any future needs.

Jason was GREAT to work with. We had to replace a very old water heater. He was helpful throughout the process from consult to installation. Also appreciated the mechanical run down of what was installed and the whys. Would def reach out to him again.

Swamp cooler valve was leaking and pipeline plumbing fixed the next day and Jason did a great job! Thank you.

We needed a new water heater and decided to take advantage of it to also replace the shower valve and trim on the adjoining wall. A friend of ours recommended Jason, and we are so glad she did. The project required the installation of a new valve pipe to the exterior, which was not an easy task given the location of the water heater. And when unfortunately, upon testing of the new water heater, Jason noticed that the new water heater had a manufacturing defect, he went ahead, without hesitation and despite the additional time and efforts needed, and replaced the water heater again to give us complete piece of mind. At all times, Jason worked extremely diligently and kept us in the loop on the progress. Jason has a wonderful personality, and he is also a great communicator. We can recommend Jason whole-heartedly and will definitely work with him again should we have any plumbing needs in the future.