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Plumbing Solutions
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Sewer replacement via Trenchless Technology
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Highlights from the Business
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Locally owned & operated
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Emergency services
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Established in 2005
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Minority-owned & operated
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Fixed pricing
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Review Highlights
“Mike was professional, courteous, thorough, explained everything took care of the problem on the spot.” in 189 reviews
“Jacob and the crew did a great job on a challenging job replacing Roman tub faucet handles and spigot.” in 142 reviews
“Joel came back under what the first company was going to charge so we went with Plumbing Solutions instead.” in 136 reviews
About the Business
Business owner information
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Joel D.
Plumbing Solutions is a Residential & Commercial Plumbing Company located in Concord, Ca. We service the plumbing needs for Concord, Martinez, Pleasant Hill, Walnut Creek, Alamo, Lafayette, and Orinda California. We specialize in water heater replacement, Leak Detection, Leak Repair, Gas line Installation, Trenchless Sewer Replacements, water repipe, drain repipe, drain cleaning, Snake Sewer, Sewer Jetter, Garbage Disposal, copper pipes, Pex Pipes, Storm drains, drain repair, and tankless water heaters. We are always on time, see offer upfront pricing, and the best warranties in the industry. Voted best Plumbing Company in Concord from many agencies. We always deliver outstanding results. Call us today.
Location & Hours
Amenities and More
Ask the Community
Q:
Do you unplug drains?
A:
Q:
Do you repair or replace radiant heaters?
A:
We do both, we have an opening today between 2 and 5. Please let us know if this time works for you I am sorry but we don’t work on radiant water heaters
Joel D., Business Owner
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Overall rating
919 reviews
5 stars
4 stars
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1 star
- April R.Lafayette, CA15231Jan 11, 2019
I gave five stars for the following reasons:
1). I heard an odd sound in the water heater and wanted to get it checked out. There was a light humming sound I typically did not hear in past. Joel returned my call asap and we made an appointment between 10 a.m. - 12 p.m. window to assess our water heater (WEDNESDAY).
2). Joel arrived within that window of time. I am a busy mom and run my home efficiently and don't like to wait until the last minute for a contractor to show up because I have to balance my life around family schedules. I typically get three bids for jobs so I could compare work and pricing before Plumbing Solutions (PS) came out. PS was competitive and actually came out to assess the situation, rather than giving bid over the phone as another water heater company did over the phone. He told us what we needed and my husband researched pricing for water heaters and connected back with PS to come out to install on another day within the week (FRIDAY).
2). Joel was diligent and after looking at the problem, he found water coming out of the side slowly. This confirmed what I physically heard and it wasn't in my imagination. This saved us getting extensive water damage to my floors, not to mention flooding had my keen ears not heard the sound.
3). Mark, the installer for PS, PUNCTUALLY showed up at the time he told my husband to install the water heater. My husband told me PS would arrive at 9:00 p.m. and they arrived at 8:00 on the dime. My husband should have requested a text or verification to confirm the right time so we were not still getting the kids ready for school. It was our fault, not PS.
4). We have a new water heater and from now on we will flush it annually to do regular maintenance and extend the life of water heater 15-20 years.
5). Side note: I enjoyed working with Joel and Mark. They came on time, did the job efficiently and saved us water damage.
I highly recommend their work and company to anyone looking to get their water heater replaced:)
Happy new owner of a water heater:)
AprilHelpful 0Thanks 0Love this 0Oh no 0 - Jason T.Berkeley, CA2403Aug 16, 2024
Readers digest version: Came to give an estimate when they said, even texting a few minutes before arrival. Explained the issue and have options on the repair. Was nearly half the cost of other estimates. Had all the needed parts and tools to fix the problem immediately.
We had a leaky outside faucet, the fixtures were original to the house, so 40+ years. We used Yelp to get a few quotes and had a few other companies reach out to come by. Other companies gave estimates of $900 for the repair and said they'd have to come back later with the parts.
Plumbing Solutions came in, gave us an estimate of $500 after explaining in detail the problem and possible solution. They had it fixed in an hour and didn't need to leave because they had everything with them. We upgraded from plastic doctors to all brass. Very professional and helpful. Added bonus, once the outside leak was fixed the pressure in the rest of the house increased substantially!Helpful 1Thanks 1Love this 0Oh no 0 - Dec 27, 2023
They failed to fully fix our plumbing issue. First, I had them replace the plumbing to the main line and stuff and repair connection to the irrigation line for $1450. There was a bit of water settling on the ground still after his repairs, so he said he wouldn't put the soil back and will come back after two days to see if goes down and then he'll close and clean it up. He never did went back.
Plumber told us 2 year warranty yet massive fountain like leak after only 2 weeks. Since it was night time on a Sunday, they didn't come to fix or help us with the massive leak but deferred us to the city to turnoff the main line---which was costly since the city charges emergency after hour rates!
Plumber asked for another $895 to install pressure valve. The house had irrigation line for decades with no pressure valve. He assured me in the beginning that his repairs/replacements will be good and guaranteed and now he asked for another $895?! I said no and just had him closed/capped the connection to the irrigation line. He left the area messy still.
My water bill was crazy high!Helpful 10Thanks 1Love this 0Oh no 0 - Darlene C.Nashville, TN02Aug 23, 2024
Sean & Patrick arrived at a great time & went straight to work checking out what the issue was. After checking several things carefully they rectified the problem & gave us a few solutions to it! I definitely would want them to come back out to do the work!!
I give a 4 because there's always room for improvement in any business, including my own!
Thx!Helpful 0Thanks 0Love this 0Oh no 0 - Gabe D.Concord, CA1102Jun 7, 2024
Extremely quick, reasonable, and tremendous value for the price. There is not a better plumbing service in the area.
Helpful 1Thanks 1Love this 0Oh no 1 - Marie M.Orinda, CA6405May 9, 2024
Jacob from Plumbing Solutions did a fabulous job inspecting & replacing my leaking water heater . He was very responsive & replaced it the next day . We are happy to have hot water again !
Helpful 0Thanks 0Love this 0Oh no 1 - DJ. N.Walnut Creek, CA29783May 2, 2024
Called Plumbing Solutions at about 7:00am as my ADA toilet broke. I needed to have a new ADA toilet installed ASAP for my elderly Father as the other bathroom in the house is not ADA accessible. Plumbing Solutions sent Jacob out and my new toilet was installed an fully functionable by 11:00am. Jacob purchased the Toto toilet that we requested. He was very efficient and left my bathroom/house clean. Emergency resolved. I am so happy that I chose Plumbing Solutions!
Helpful 0Thanks 0Love this 0Oh no 0 - Aileen A.San Francisco Bay Area, CA22557161Apr 27, 2024
I called Plumbing Solutions because I thought I had a leak behind my shower wall. Eek! Mold! Termites! All kinds of things running through my head. It wasn't urgent, but I knew it would cost a pretty penny. The technician arrived the same day about 2hrs late and fixed the problem!
Helpful 0Thanks 0Love this 0Oh no 0 - Toby T.Benicia, CA179852May 10, 2024
Never returned my request. Either they don't need the business or they have poor communication skills.
Helpful 0Thanks 0Love this 0Oh no 0 - Patrick B.CA, CA04May 14, 2024
Called based on the 5 star reviews, got a no star treatment.
I called as we are doing a kitchen remodel. I asked if they could come out to give me an estimate. All new hardware is in the same location, so I pretty much need an installer.
The gentleman that answered the phone told me to call him two days before the job.
I asked if he could come out prior. He could be busy during my date requirements, I might not like the quote, does he have to order parts, etc.
He said, okay.. 4 days before.
This is the first contractor I ever called that seemed very aloof about how things work and scheduling.
I'd stay away.Helpful 1Thanks 0Love this 1Oh no 1 - Tom S.San Francisco, CA83241Jun 17, 2024
Came out quickly to take a look at a leak. Turns out it was bad tile work. Ed and team were great.
Helpful 0Thanks 0Love this 0Oh no 1