Pristine Pool & Spa

After the Tubbs Fire wiped us out in 2017, the first order of business before rebuilding the house was to replace the above-ground pool that Rod at Pristine Pool and Spa had installed 28 years earlier in 1989. It's hard to believe the Doughboy pool he installed lasted us that long! But it did. Truly impressive. We were pretty satisfied customers.

We looked up Pristine Pool in Forestville and were thrilled that Rod and his son Mark were still in business. We called and discussed the project, and Rod came over and took some measurements. In no time at all, Rod had a backhoe and crew over to clear the site of fire debris and prepare the area for a bigger, deeper, and way more funner pool than we had before. Four potable water truck deliveries later, the pool was finally filled, and my three dogs were again happy campers. Well, we were too.

It took eight weeks from start to finish. Rod coordinated everything needed -- site excavation, surface preparation, pool wall and liner installation, pool filtration, startup, and chemicals. Everything worked out as expected. Our only delay was waiting three weeks for Doughboy to manufacture the 28x16' oval pool liner: a tricky one requiring a significant 7' deep end. But it was worth the wait.

Our dogs and visiting company have enjoyed the pool since Pristing Pool installed it. And we have had absolutely no issues with anything at all. Interestingly, Pristine Pool and Spa do more than just install pools; they also repair them.

Early one spring morning in 2022, a large mature Doe and her newborn Fawn decided to go swimming in the pool. The Doe managed to get herself out, but not before poking a few invisible holes somewhere in the liner, causing a slow leak in need of repair. We called Pristine Pool for advice, and Ron advised that his son, Mark, provided leak detection and repair services. How lucky was that? Mark arrived a few days later. It was April, and the pool water bore winter's comforting chill still. Nonetheless, Mark donned a wetsuit and some diving gear, jumped in, and within 15 minutes, managed to find a collection of virtually invisible holes in the floor and sides of the pool liner, which he patched and immediately stopped the pool from losing water further.

Cost? Less than a fancy dinner for two up. We were stoked! The company and its owners, Rod and Mark, have proved and continue to remain trustworthy, skilled, and high-quality craftsmen who take pride in their work and that of their employees and care genuinely for their customers.

Thank you for your many years of devotion to your craft and dedication to service. We were lucky to find Pristine Pools 34 years ago. And we were so fortunate to find you again in 2018, alive and still kicking business!

Friends have asked us for referrals. You and Pristine Pool and Spa in Forestville are the only ones on our list.

Best wishes for many years of continued success.

E&J

Nice guys working for this company they got our pool up and running and it looks great

Very satisfied with our new above ground pool installed by Pristine. Our location, while scenic, is difficult to reach and I didn't think the fast installation schedule could be met. It was and the pool works great. Very pleased.

Pristine Pools has taken care of all my pool needs for years. They are professional, always show up when scheduled and their work is done perfectly. They have replaced my pool liner twice and also replaced the decking surrounding my pool. Rod and Mark are both great and handle themselves and their business with integrity!!!!

I highy recommend Pristine Pools. This past summer our 40' x 10' above ground pool sprung a leak. They were able to repair it, even coming over on Mother'a Day. We then decided to get the liner replaced and it was a complete professional job from the careful measuring of the liner to the final installation by a master installer. We felt that we ended up with a new pool, perfect in every way!

Pristine did a pool installation for which i need a repair. Is this business still open? I've left two voicemails and sent an email within the last 10 days.

No other business to compare this to so let's call it 4 1/2 stars.
Needed our pool liner replaced so called around and Pristine came recommended from a couple of pool places.
Quick response, reasonable quote, no pressure, easy to order, flexible on payment methods, flexible with my schedule, diligent crew, no hidden charges, took the time to do it right. Great job!